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Are you going to order the new iPhone 14?


  • Total voters
    1,545
My new iPhone is headed for Dallas, then go to Oklahoma City!
 

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Ok, here is a real edge case with my pre-order. Throughout this past week, I have had no shipments in UPS My Choice (and not even partial information was showing up via reference tracking while most everyone here was at least in UPS' system).

I did wake up this morning to a shipment notification from Apple that had been sent around 5:15AM Pacific with a tracking number which at least was a good sign, and my pending charge on my Apple Card disappeared. However, the tracking number yielded the "no such shipment" message since there wasn't even partial information of it showing up via reference tracking. So I decided to check with Apple if there was some sort of order processing issue involved.

They finally were able to pin down my pre-order with UPS (which again was done last week Friday on the Apple Store). I did encounter the same pre-pre-ordering issues with the carrier check with Verizon (couldn't locate my account information) so I ordered the non-carrier version to activate later. And that seems to be a key differentiator for why my pre-order never showed any of the tracking from China to Worldport (over this past week); it's because these particular non-carrier phones seemed to have been drop shipped earlier and are already pre-staged in the US at UPS regional facilities; mine is at Ontario, CA. The hub began scanning the iPhone's they have there at around 9:30AM Pacific (presumably after Apple began checking with UPS after my inquiry).

So my Apple Store order is one of those rare ones not coming directly from China.

UPS 2022-09-15.png
 
If you get a "Departed from Facility" Scan from Louisville, Kentucky.

Please report it here, ASAP. Let's see who's taking the departing flight first!!! Happy and safe travels!
It seems that UPS isn't gonna honor my redirection to a UPS CC!! What do I do to ensure that my package is redirected to a UPS CC? I already paid the $5 to redirect it and it still seems that my phone will be delivered to my home!!

Help!!!
 
Ok, here is a real edge case with my pre-order. Throughout this past week, I have had no shipments in UPS My Choice (and not even partial information was showing up via reference tracking while most everyone here was at least in UPS' system).

I did wake up this morning to a shipment notification from Apple that had been sent around 5:15AM Pacific with a tracking number which at least was a good sign, and my pending charge on my Apple Card disappeared. However, the tracking number yielded the "no such shipment" message since there wasn't even partial information of it showing up via reference tracking. So I decided to check with Apple if there was some sort of order processing issue involved.

They finally were able to pin down my pre-order with UPS (which again was done last week Friday on the Apple Store). I did encounter the same pre-pre-ordering issues with the carrier check with Verizon (couldn't locate my account information) so I ordered the non-carrier version to activate later. And that seems to be a key differentiator for why my pre-order never showed any of the tracking from China to Worldport (over this past week); it's because these particular non-carrier phones seemed to have been drop shipped earlier and are already pre-staged in the US at UPS regional facilities; mine is at Ontario, CA. The hub began scanning the iPhone's they have there at around 9:30AM Pacific (presumably after Apple began checking with UPS after my inquiry).

So my Apple Store order is one of those rare ones not coming directly from China.

View attachment 2064304
This happened to me for the first Apple Watch. Shipped from ONT. They must have been stockpiling phones in SoCal.
 
It seems that UPS isn't gonna honor my redirection to a UPS CC!! What do I do to ensure that my package is redirected to a UPS CC? I already paid the $5 to redirect it and it still seems that my phone will be delivered to my home!!

Help!!!
Call UPS ASAP and request to make a change. Let them know you will pick up the package right away when it arrives to UPS CC hub. Btw, why aren't they honoring it?
 
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ok thanks! on the phone now!
After they honor your request. Call back again and re-confirm it with another agent. Don't rely on one agent. Also, make sure they confirm with you that you can pick up your package tomorrow when the UPS CC hub opens. Ask them to walk you through with the process. Act dumb, they will give provide you with the instructions in a concise manner! Good luck!
 
So what's the general view of having the phones delivered to a CVS and picking up from there? I'm tempted to do it since I won't get off work until 5 and chances are they will attempt delivery before then.
Holding at a store instead of a UPS Customer Center will add an extra day to your delivery (not sure if that's a calendar or business day, but yeah).
 
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