I've had It!!!
This is my first post and I am ashamed to say that my impetus was anger and frustration over the amount of crashes I've endured, trying top use Adobe Photoshop CS4.
I've never had a Mac application run so horribly.
I suffer at least one crash a day, sometimes three or four, and Photoshop isn't even my primary work application.
This is the message I sent to some poor support person in India, or Malaysia (or wherever those crash reports go after they drift off into the ether upon hitting the send button):
Problem Description?
Here's the problem:
Your incredibly expensive, cutting edge, top of the line program sucks a *&$%, and crashes every time you look at it the wrong way.
I'll be happy when Google develops their software well enough to put company's like Adobe and Microsoft out of business.
Adobe has a monopoly on design software right now, which leaves people like me with no choice but to use it, but your two companies have become complacent, monolithic and lethargic, and all empires come to an end. Hopefully, in the case of Adobe and Microsoft, those empires will come to an end sooner, rather than later.
I know this probably won't be read, and if so, it will be read by someone on the lowest wrung of the ladder, but I don't care. I'm so frustrated with your software that I can't take it any longer. I've never used a Mac program that had so many bugs and problems. You guys need to get your act together, especially on such a major release. letting something like this see the light of day is shameless and clearly motivated by the worst kind of lazy, selfish profit making incentives.
I also have a complaint about Adobe Version Cue:
From what I can find online, the program doesn't work, and the fixes that Adobe released don't work either.
The program isn't even that great of a version control tool as is, and to have it made totally useless, by sloppy programming and a premature release is incredibly frustrating for us users, and careless on their part. If I didn't take the time to read about the new release, I could have wasted hours and had all of my work go up in smoke.
I wish someone would come up with a solid version control program, like subversions, but with a solid GUI and detailed support for complex files, like those that Adobe's products create. I'd love to be able to cross-reference past versions of a file in one streamlined interface, but from what I hear, even when it's working, Vesrion Cue doesn't do anything like this. At this point version control software for Graphic design and layout programs seems one step away from useless. From what I can tell, it just creates file after file, and it's up to you to open them and look at each version for differences and updates. I can save multiple versions and look at each file on my own, without a specialized, resource eating program, holding my hand, especially if it has a history of destroying your work.
However, I'm not even close to being an expert, and welcome anyone who knows more, to point out how wrong I am, especially if it allows me to have a better, more efficient work flow, devoid of crashes and huge stores of saved files.
My apologies for my poor writing in the above thread.
I was frustrated and didn't really look it over well.
This is my first post and I am ashamed to say that my impetus was anger and frustration over the amount of crashes I've endured, trying top use Adobe Photoshop CS4.
I've never had a Mac application run so horribly.
I suffer at least one crash a day, sometimes three or four, and Photoshop isn't even my primary work application.
This is the message I sent to some poor support person in India, or Malaysia (or wherever those crash reports go after they drift off into the ether upon hitting the send button):
Problem Description?
Here's the problem:
Your incredibly expensive, cutting edge, top of the line program sucks a *&$%, and crashes every time you look at it the wrong way.
I'll be happy when Google develops their software well enough to put company's like Adobe and Microsoft out of business.
Adobe has a monopoly on design software right now, which leaves people like me with no choice but to use it, but your two companies have become complacent, monolithic and lethargic, and all empires come to an end. Hopefully, in the case of Adobe and Microsoft, those empires will come to an end sooner, rather than later.
I know this probably won't be read, and if so, it will be read by someone on the lowest wrung of the ladder, but I don't care. I'm so frustrated with your software that I can't take it any longer. I've never used a Mac program that had so many bugs and problems. You guys need to get your act together, especially on such a major release. letting something like this see the light of day is shameless and clearly motivated by the worst kind of lazy, selfish profit making incentives.
I also have a complaint about Adobe Version Cue:
From what I can find online, the program doesn't work, and the fixes that Adobe released don't work either.
The program isn't even that great of a version control tool as is, and to have it made totally useless, by sloppy programming and a premature release is incredibly frustrating for us users, and careless on their part. If I didn't take the time to read about the new release, I could have wasted hours and had all of my work go up in smoke.
I wish someone would come up with a solid version control program, like subversions, but with a solid GUI and detailed support for complex files, like those that Adobe's products create. I'd love to be able to cross-reference past versions of a file in one streamlined interface, but from what I hear, even when it's working, Vesrion Cue doesn't do anything like this. At this point version control software for Graphic design and layout programs seems one step away from useless. From what I can tell, it just creates file after file, and it's up to you to open them and look at each version for differences and updates. I can save multiple versions and look at each file on my own, without a specialized, resource eating program, holding my hand, especially if it has a history of destroying your work.
However, I'm not even close to being an expert, and welcome anyone who knows more, to point out how wrong I am, especially if it allows me to have a better, more efficient work flow, devoid of crashes and huge stores of saved files.
My apologies for my poor writing in the above thread.
I was frustrated and didn't really look it over well.
