Adobe Photoshop CS4 Crashes Constantly/For No Apparent Reason

[Halcyon]

Both, Illustrator and Photoshop crash every time I close them.

Otherwise, Illustrator runs perfectly and never crashes (till I close it).

On the other hand, Photoshop will crash unexpectedly at an any time (but not often enough at all so as to interfere with my work in progress)...plus when I close the application.

 

[UltraNEO*]

My entire CS4 Design Premium is rock solid, zero crashes since release.

I second this.

Though I have the CS4 Master's Collection and it too is rock solid!!
Come to think of it, only LR crashes but that's not part of the collection, so doesn't really count. hehe

 

[lsd]

Both, Illustrator and Photoshop crash every time I close them.

And I second this! Crashes at close every single time for me too...

I have a Wacom tablet. I will be experimenting with CS4 on my laptop soon and see if I have different results.

 

[RebootD]

And I second this! Crashes at close every single time for me too...

I have a Wacom tablet. I will be experimenting with CS4 on my laptop soon and see if I have different results.

Same here. I installed it clean on my new 09 MP and Illustrator always crashes upon closing with cmd+W but if I use the menu it is fine go figure. Sometimes Photoshop does the same thing.

 

[nortonnn]

Photoshop CS4's Will to crash

God! I thought it was only with me, I was soo dang pissed and frustrated that I was thinking in trashing my MP thinking that that was the problem, Imagine you waste thousands and thousands on system expecting to be solid, cool and whatever, and is just a waste of time?
Thats what photoshop CS4 gave me.. frustration.

They offer great features and bla bla bla, which most of them are related to the so called OpenGL driven by the videocard, and then when you use it it crashes, most of the time, then you tell them what's happening then they tell you to Uncheck the box... ¬¬ so then whats the point for the upgrade and money? -.-

The system I'm running PS on: Mac Pro quad 2.66 gt8800 16gb!
The type of crashes I've been starring at: When zoom in I either have to be less than 50% or 100% or more, the window in between (like 66.7% default) starts to blur out and happen some weird stuff (ALWAYS)
so either 50 or 100% I have to put up with.

i was Just right now Clicking (with the paint bucket) in an area, and it Crashed! I started browsing and reading here, and let the program stabilize, it took around 17 minutes so I could go back on and continue... Its NONESENSE this...

others like, Saving for web, it will 40% of the time crash...
some times, doing simple tasks like selectin, cloning, dragging, selecting layers... the document may be around 300-400mb, but come on, quad+16gb+512 video ram? and oh, I have an extra video card, so I swapped to the x1900 to check if it was the card, and guess what.. not, happened the same issues....


so yeah just wanted to share, a couple of my issues, and Im kinda relieved that's not only me, at least I have an Idea that's not the computer.... because any other program I have no problems like PS CS4....

 

[mike1450]

I second this.

Though I have the CS4 Master's Collection and it too is rock solid!!
Come to think of it, only LR crashes but that's not part of the collection, so doesn't really count. hehe

Hey, that's crazy, my CS4 suite just read your comment and stopped crashing! I guess your post DID help after all.

 

[MJKPhoto]

CS4 Design Premium Crashes

I am also experiencing unexplainable crashes of my CS4 programs upon closing the program. InDesign CS4, Illustrator CS4, and Photoshop CS4 Extended all generate a crash report upon closing. It has been this way for a long time but I honestly don't recall it happening when I first loaded the program. I suspect updates from either Apple or Adobe are the cause. What ever the reason, I'm baffled why Adobe hasn't addressed this issue. I spend a lot of time sending crash reports. It is very frustrating.

 

[rhett7660]

Have any of you tried contacting Adobe about your issues? Just curious as to what they have said if you did.

 

[kathmat]

Adobe Photoshop CS4 Crashes

Something tells me that I am probably persona non grata with Adobe. Not really - but when I switched from a PC to a Mac they gave me hell with the software switch. I had to go from person to person and got all sorts of wrong information until I finally found an older gentleman who finally "gave a damn." My opinion of Adobe is therefore not a five star rating re their customer service knowledge, and rather than send my blood pressure into the upper digits, I suffer in silence, which I find preferable to having to speak to them again. Sad but true.

 

[rhett7660]

Oh well....maybe google is your friend then.

 

[allanz]

mine too! it freezes everything and i have to force shut down.. driving me crazy.. happens mostly when i use the clonestamp tools, and transform tools... >:

I've basically been unable to use Photoshop CS4 since installing the CS4 suite. I had CS3 running perfectly but then my new employer treated me to the full suite. Since installing that I've yet been able to use PS for more than maybe a minute.

It seems that whatever I do causes it to not only crash but lock up my entire system. The only way out is to shut down the machine.

I see in this thread there are a few things I could try but I'm not crossing my fingers.

I'm running the most current system on a 2.16 GHz Intel Core 2 Duo iMac (24" white) with 3 GB of RAM.

Any help would be greatly appreciated.

The other CS4 apps from time to time exhibit flaky behavior but PS wins the prize for most unusable.

 

[lsd]

And I second this! AI & PSD crash at close every single time for me too...

I have a Wacom tablet. I will be experimenting with CS4 on my laptop soon and see if I have different results.

Well, it seems AI and PSD CS4 on my laptop work perfectly, no crashing on quits, or the other problems I encounter on my desktop machine. Could particular hardware be the culprit? Or maybe it's worth a fresh install, just to see if that solves the problem? I now see first hand why some people report CS4 works perfectly, while others of us say programs crash constantly.

 

[gimbel]

possible problem?

I'm using both a Mac and a PC to run the CS4 Master Collection. My issue is actually with my PC but seems to coincide with the issues posted here. My Photoshop was working perfectly until the addition of a Wacom Bamboo Fun tablet. I notice that a few other posters here were also using a Wacom product and having the crash issues. Any thoughts on a connection there?

 

[kathmat]

Adobe Photoshop CS4 Crashes

I use an Intuos3, but I never had a problem on the PC. I don't recall PS3 crashing ever. The thing is though, that I switched to a Mac and upgraded to CS4 at the same time, so ruling out one or the other becomes difficult. What I do know is that I cannot be working through a portal (Citrix) and having PS open and working in conjunction. That I know is going to cause CS4 to crash, so I have to import whatever I need through the portal close it down and then work locally.

You know I have one other beef with my Mac (yes... yes... I still love it) and though not related to this issue I am still posting it here as someone else might read this and have the answer. On a PC when I check the ink levels, I can actually see a little illustration that gives me an indication of the different levels in the various cartridges. With the Mac this does not seem to be an option. I get the message telling me that I am running out of ink in one particular colour and can print x number of pages, but the utility more often than not says "no information available," and there is no way to actually see ALL the cartridges at the same time so that you can get an idea as to when you might be needing to replace them. Most frustrating.

 

[visyoual]

I use an Intuos3, but I never had a problem on the PC. I don't recall PS3 crashing ever. The thing is though, that I switched to a Mac and upgraded to CS4 at the same time, so ruling out one or the other becomes difficult. What I do know is that I cannot be working through a portal (Citrix) and having PS open and working in conjunction. That I know is going to cause CS4 to crash, so I have to import whatever I need through the portal close it down and then work locally.

You know I have one other beef with my Mac (yes... yes... I still love it) and though not related to this issue I am still posting it here as someone else might read this and have the answer. On a PC when I check the ink levels, I can actually see a little illustration that gives me an indication of the different levels in the various cartridges. With the Mac this does not seem to be an option. I get the message telling me that I am running out of ink in one particular colour and can print x number of pages, but the utility more often than not says "no information available," and there is no way to actually see ALL the cartridges at the same time so that you can get an idea as to when you might be needing to replace them. Most frustrating.

As far as the ink level thing, im guessing thats a problem with your printer's driver. If you used the MAC OS print driver for your printer it may not be as complete as the exact model match driver supplied by your printer's manufacturer.

 

[visyoual]

I get the same error report message with InDesign CS4 more than any of the other apps. Im running a Mac Pro dual 3ghz with 13gb.. It freezes my machine to the point im forced to cold shut down. G*DSLC*&AMEITT!! Endlessly frustrating. I, too am using an intuos 2 and Cintiq as well. This should have no bearing applications though. As always, the newer versions arent out long enough to have good support I assume. It also seems CS4 just decided to almost not support expose or spaces either.. thanks for the WONDERFUL NEW SOFTWARE ADOBE!!!

P.S. the Mac is still the SH** despite all of adobe's contributions!!!

 

[kathmat]

Adobe Photoshop CS4 Crashes

As far as the ink level thing, im guessing thats a problem with your printer's driver. If you used the MAC OS print driver for your printer it may not be as complete as the exact model match driver supplied by your printer's manufacturer.

Actually I have installed the most updated driver from the Epson website so I don' think that's the problem. This is an issue that I have seen reported elsewhere, so I know I am not alone on this.

 

[Funkdafide]

I have noticed that Adobe seems to side with PC's in regards to developing their programs. That being said, it should be no surprise to see issues arising from using their programs on a Mac platform. Since Mac controls only a fraction (and a small fraction at that) of the computer market, who can really blame Adobe for focusing their development on the dominant platform?

I haven't had nearly as bad of time with CS4 as some of you but I have noticed a few minor annoying differences and less than smooth operation after my switch from a PC to a Mac environment. And to the whiner who started this thread, if Adobe products are so crucial to your operation, perhaps you should try a PC. I have honestly never had so many crashes on a computer since making the jump to a mac. Macfans can just go ahead and ignore this as they would any other critical speculation of their beloved Apple products.

 

[kathmat]

Adobe Photoshop CS4 Crashes

Thanks for the support. Always nice to meet such helpful and pleasant people on these forums.
Sincerely,
The Whiner

 

[trixiesirisheye]

I've had It!!!
I've never had a Mac application run so horribly.

I also have a complaint about Adobe Version Cue:

I'm using Fireworks CS4, and it too is horribly unstable. I'm running through Classroom in a Book for it, but I can't **WAIT* to use it for paying work <sarcasm> in the next week.

One thing I learned way back in CS2 (you know, 6 months ago <sarcasm again>) was to do a clean custom install of Creative Suite, and NOT install Version Cue. Then I would go in and remove every last vestige of Version Cue in my system. It helped immensely with stability.

I keep going back and forth on getting CS4, but with the nightmarish crashing I've been reading about, and the crashing I'm getting with Fireworks (yes, I've installed the update), I'm thinking maybe I'll just hold off. Think I'll hold off on Snow Leopard, too. I have work to do.

 

[trixiesirisheye]

I have noticed that Adobe seems to side with PC's in regards to developing their programs. That being said, it should be no surprise to see issues arising from using their programs on a Mac platform. Since Mac controls only a fraction (and a small fraction at that) of the computer market, who can really blame Adobe for focusing their development on the dominant platform?

Yes, but a freakishly large number of us Mac users have the very expensive Creative Suite installed on our systems.

I have honestly never had so many crashes on a computer since making the jump to a mac. Macfans can just go ahead and ignore this as they would any other critical speculation of their beloved Apple products.

What a fabulous idea! Then, instead of dealing with just CS4 crashing, we can deal with our whole system crashing all the time. Blue screen of death, and all that. The last time I used a real PC (as opposed to my virtual machines via Parallels) - a Dell - I spent so much time trying to get my computer to work and be stable, I seriously considered going for my A+ certification, until I realized that's not what I wanted to do with my time. I went back to a Mac post-haste. I tolerate the PC portion of my computers to do site checking. That's it.

I'm a Mac Zealot, but I'm not delusional. Yeah, I've had to spend some time sweet-talking my Mac into working properly, but most of the time, I just work, instead of futzing around the innards of my tower all the time.

Do you think maybe the Mac version is crashing so much *because* Adobe is spending so little attention on our platform? Just about every ad agency graphics department is using Macs and using Adobe. The design schools are mostly using Macs. We used to be Adobe's bread and butter, and now they almost can't be bothered. Oh, yeah, Macs. We should throw something together for them, too.

 

[Mac Kiwi]

Maybe they {Adobe} are pissed because the majority of Mac users did not upgrade to CS4.So they have decided they are in no hurry to help out the ones who did.....not to mention Apple and Adobe butt heads quite often,which cannot help.

When Macs were g3 and g4 etc a number of people went to the PC for PS.I am guessing with Intel under the hood quite a few returned again,that wont make them happy either.

They have to fix the problems seeing as CS5 is still some time off.

 

[trixiesirisheye]

Maybe they {Adobe} are pissed because the majority of Mac users did not upgrade to CS4.

Well, duh (to Adobe, not you). They launched a hellishly expensive and not-so-awesome-right-this-minute suite of programs in the middle of what some say is the worst recession since the depression. Graphic and web designers and developers are support people for the advertising and marketing agencies/people/departments. We use the various Adobe programs. What's the first place businesses generally cut when business goes south? Advertising and marketing. Not the greatest game plan, but there you are.

I'm the past president for a (regional) chapter of the United State's oldest advertising trade association. I can't even begin to tell you how many advertising and marketing agencies and designers and developers have shut their doors in our area. They don't care about upgrading. They care about making rent, paying the bills, keeping employees, and keeping clients who are changing the way they do business. The largest, most award-winning ad agency in our area went kaput. So sad.

If CS3 is working fine, why would they expend their capital to buy software that really doesn't have a whole lot new to offer in terms of functionality (and apparently worse stability)? And what ad agency or marketing firm or corporate marketing department is going to buy untested (out in the wild) software when it first comes out? They're going to wait for the bugs to shake out. Unfortunately, the bugs have also been shaking out of the economic climate.

And now Adobe is going to try to force our hands by announcing that they're not supporting CS3 under Snow Leopard. What they don't realize is **we're not buying Snow Leopard either**! And since Adobe had the good sense to announce this just as Snow Leopard was being released, how many of us are going to say, "Hey, let the fanboys (and fangirls) play with the new release. I need to pay the bills this month, and my current set-up works just fine and will for a while."

 

[QuantumJump]

My name is Steve and I'm an alcoholic....ooops wrong forum....but Adobe drove me to drink.

After a week of not being able to update, libraries in encore and elsewhere all "empty" (files in the folders but not showing in the program), then not being able to uninstall (and dealing with their useless support portal which closed the case on one occasion... because apparently they gave up too..great support). "I" (not Adopey..and without their help) finally got the CS4 cleaned off my system, and reinstalled and thought it was running beeUteeFull. Silly me. Before I couldn't load updates, now I can, but can't use them....

Just curious .... I have found on my system that using vanishing points filter causes a crash every time (64bit worse then 32 bit...which sometimes works). I was curious if anyone here tried vanishing points and/or had any issues with that function in 32 bit version of photoshop.

Thanks
QJ

 

[kathmat]

Adobe Photoshop Crashes

My problems have been bad and camera raw is still causing me to "force quit" CS4 3 out of 4 times that I try to open an image. This only started when I installed Snow Leopard.

Did a webinar on Retouch Pro last week, and even the retoucher kept mumbling about CS4 all through the 2 hours.

My chief reason for replying though was that I loved your sense of humour (yeah Brit) and a good laugh is the best way to start off a Saturday morning.

Hope Adobe and Mac can sort out these issues - sometime before we all have to join AA.