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I still don get it: what exactly is the problem? That the GPU reaches 108C under heavy load?

So what?



As long as that doesn't affect the imac performance, and it does not affect it as I can play warcraft for hours at 3K resolution on ultra settings with 60 FPS steady (and at 4K still playable), forget about the temperature. Even at 108C it is not as loud as a gaming PC with huge heatsinks and six fans and everything.


For me, the problem is that the GPU reaches 108C within only a few minutes of, what I consider to be, medium load. At that point it appears to be consistently throttling itself because it's too hot.

Also, the fan is far from quiet at full pace. Much louder than my 2010, which had multiple fans inside. It might be quieter than a true desktop gaming machine, but it's not comparable to one of those either, in terms of performance.

If I was pushing it to the point where it was struggling to get 30 FPS, I'd understand the GPU is being overworked, and things would get hot and slow. The fact it starts off at 75+ FPS and seems to rapidly drop to 60+ tells me - granted, I'm not a hardware guy - that it's being crippled.

You aren't seeing it because it sounds like your game is capped at 60 FPS. The throttling isn't affecting you because the game isn't demanding enough. If it was uncapped, you might see a drop from 90 to 70, for example. Still above 60, sure, but it's a several year-old game.

These are old/existing games we're using. As I understand it, any newer, more demanding ones would magnify the issue. As WilliamG said before somewhere - it's not a 2015 graphics card. It copes fine with things today, but I think people are worried about 2015/2016, and have doubts it will run things well enough for the price we paid. A subjective worry, I guess.

Something I wonder is - does a throttled M295X still outperform the un-throttled M290X?

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In fact, this is bad. The metal case of the iMac is actually a part of the cooling system, you may treat it as a giant heatsink. When the computer works hard, it should be hot (or at least warm). Otherwise, it means the heat was trapped inside the case (not a effective cooling system).


Sounds about right...
 
In fact, this is bad. The metal case of the iMac is actually a part of the cooling system, you may treat it as a giant heatsink. When the computer works hard, it should be hot (or at least warm). Otherwise, it means the heat was trapped inside the case (not a effective cooling system).

Wasn't that theory debunked a long time ago? My 2012 iMac ran cool, and the casing ran cool as a result of it. So take your pick. Which is it? The iMac cooling ineffective or just the general heat output not that much? :)
 
Also, the fan is far from quiet at full pace. Much louder than my 2010, which had multiple fans inside. It might be quieter than a true desktop gaming machine, but it's not comparable to one of those either, in terms of performance.

That was my experience too. Even though my 2011 iMac is far from silent, the Retina iMac was much louder even under moderate load. Interestingly, the Retina iMac is nearly silent when it is idle. I definitely can't say that about my old iMac. However, with time I have no doubt it will get louder as dust clogs up inside. And there is basically no way to clean it.

Also, a cheap and poorly built gaming PC may well make more noise. But at least it can be tucked away under a desk. The iMac is right in front of you. So any noise is heard a lot more.
 
Wasn't that theory debunked a long time ago? My 2012 iMac ran cool, and the casing ran cool as a result of it. So take your pick. Which is it? The iMac cooling ineffective or just the general heat output not that much? :)

If your CPU is cool, then the heatsink (metal case) should be cool. That's nothing wrong. It's possible that the thermal output of the 2012 iMac is much lower than the cooling system overall can handle. So everything is cool. Which is very good. :D

However, if the CPU is very hot, and the case is cool. That's means the heat is trapped. No contradiction. ;)
 
Please stop spreading wrong theories. Just a quick look at the iMac's teardown shows without a shadow of doubt that iMac's case is not meant to be an additional radiator.
 
Wasn't that theory debunked a long time ago? My 2012 iMac ran cool, and the casing ran cool as a result of it. So take your pick. Which is it? The iMac cooling ineffective or just the general heat output not that much? :)

Yeah I also remember reading that the actual amount of heat that is dispersed through the aluminum in a MBP is very small. The aluminum case of the iMac is not its heat sink. The fact that it remains cool is good. It means that most of the air inside the case is cool, while the hot one that passed by the CPU & GPU heat sinks is exhausted directly. This also protects other components and the screen from taking heat damage.

Now throttling of course is an issue. I wouldn't want to pay extra for a faster GPU if in the end it doesn't run faster than the stock version due to thermal limitations.
 
That was my experience too. Even though my 2011 iMac is far from silent, the Retina iMac was much louder even under moderate load. Interestingly, the Retina iMac is nearly silent when it is idle. I definitely can't say that about my old iMac. However, with time I have no doubt it will get louder as dust clogs up inside. And there is basically no way to clean it.

Also, a cheap and poorly built gaming PC may well make more noise. But at least it can be tucked away under a desk. The iMac is right in front of you. So any noise is heard a lot more.

So, are you returning it?

My 2010 iMac was very-near-silent when idle after I put in a SSD and set up a quick script to eject/spin-down the other HD on boot/wake. The fans run at a lower “idle” RPM, and the machine is therefore quieter than the 5K iMac. Not necessarily a fair comparison, though.
 
I still don get it: what exactly is the problem? That the GPU reaches 108C under heavy load? So what?

As it has been stated numerous times (like from Andy 9l's last reply) this is a problem due the following facts:

1) On 105 C GPU goes to thermal throttle to cut down the heat. This means that it automatically underclocks from default 850Mhz to something like 720-760 MHz or even lower. This cut's down the GPU performance (I cannot estimate how much, but for some at least, maybe 15-30%). So you are not getting the performance you're paying for.

Reported stuttering side affects also suggests that oscilating GPU speed may cause these micro stutters. The GPU is not running optimally when it needs to throttle down, or change the GPU operating frequenzy constantly - nor it's not running by the specification customer's are expecting. If I am going to purchase m295X graphics with additional 250 $$$ I would expect to get promised 850Mhz, not 720Mhz.

2) With my own experience on building numerous PC gaming rigs I can say that no components are properly designed to handle over 100 C temps. AMD can say that their chips can run on 105C yes, but I am sure that this dramatically shortens the life span of the GPU, resulting numerous iMac 5k failures in a couple of years.

3) Also the reported temps between 105-108 C clearly suggets that even with thermal throttling the temps cannot be kept on 105C maximum (which is by the way the AMD's maximum operating temperature for Radeon based GPU chips, not even the recommended). This would suggest that, just I have linked the iFixit teardown images of iMac 5k's heat sink, it's just not built to dissipate such amount of heat this CPU + GPU combo outputs.

Also Running iMac 5K on 108C may cause failure even faster, maybe in couple of months. Yes, Apple care may take care of it, but it's still an extra hassle, and you may not have a computer for weeks. And what about those guy's who would like to plan owning these 3000k's machines more than 3 years?

Please stop spreading wrong theories. Just a quick look at the iMac's teardown shows without a shadow of doubt that iMac's case is not meant to be an additional radiator.

Yes, that is the case with the new iMac 5k 2014, but it may not be the case with the older macs that are getting hot on the back aluminium panel.

I believe that on the older iMac's which back panel get's hot, the thermal system has been designed the way that it conducts part of the heat to the aluminium chassis, which helps cooling the system passively resulting less noise as the actual fans don't need to start spinning so soon.

I believe Apple has "fixed" this due to some aestethics reasons (they must have thought that some users just think that hot aluminium back panel suggest that machine is overheating, while it actually just cools down the inner components when dissipating heat :) )

So the design has gotten worse since.

Yeah I also remember reading that the actual amount of heat that is dispersed through the aluminum in a MBP is very small. The aluminum case of the iMac is not its heat sink.

Actually if you look any modern CPU or GPU heatsink you can see that all of them have copper heart (possibly with some liquid filled copper heat pipes) leading to ALUMINIUM heat sink.

The thermal properties of the metals goes so that conducting heat from another metal component (like the heat spreader of CPU/GPU) is more effective on copper than on aluminium, yes.

But when the heat must be conducted to air, there the aluminium goes stronger than copper.

So actually aluminium is a rather cood conductor when dissipating heat to air. Especially such large amount of aluminium that iMac's back panel is. It would be possible to passively conduct a large amount of the extra heat that iMac 5k is now suffering to iMac's aluminium back panel with just a few heat pipes. Why Apple hasn't done this, is just maybe the reason of aesthethics (that no one would feel that iMac runs hot, because the back panel is hot, which would actually make it run cooler :)

The fact that it remains cool is good. It means that most of the air inside the case is cool, while the hot one that passed by the CPU & GPU heat sinks is exhausted directly. This also protects other components and the screen from taking heat damage.

This just shows how little people actually understand about thermal conductivity, or generally electronics.

The same amount of heat is now trapped inside a very small area inside iMac's CPU and GPU segments causing a very large heat differences between processor units and surrounding components. This is fatal when these small areas constantly gets hot, and cools down, gets hot and cools down - causing failures to joints on the circuit boards sooner or later.

If the heat output (or at least part of it) was conducted to back panel of iMac, this would result - yes a hotter back panel - but also a passive cooling when the heat would dissipate to surrounding air on the outside of the iMac. This would also result lower GPU and CPU temps as well as more silently running iMac as the fan would not need to spin so hard.

Currently its just wrong that in the last generations of iMac the ability of the cooling system has been reduced but the heat ouput of the CPU and GPU has been increased. I would much rather take iMac 5k with such cooling system that conducts some of the heat to the back panel resulting less temps on GPU core.
 
I believe that the only imac users truly obsessed with temperature and throttling and the like are gamers which is a small vocal niche mostly found on tech forums.

I think that gamers are better off buying a pc, I use my imac for work and also for WoW but I sleep well even if I don't squeeze additional 5 fps out of it.

As for future failure of the components you predict (will see if you are correct, I believe not) I don't think Apple is selling a product that has not been tested, I have got apple care and in any case I change all my imacs as soon as apple care expires so not going to keep this machine for more than 3 years.
 
Yes, it has already been returned. I'm just waiting to get the money back now.


Sorry to hear that, but good you're half-way through the process! Was it easy?

I believe that the only imac users truly obsessed with temperature and throttling and the like are gamers which is a small vocal niche mostly found on tech forums.



I think that gamers are better off buying a pc, I use my imac for work and also for WoW but I sleep well even if I don't squeeze additional 5 fps out of it.



As for future failure of the components you predict (will see if you are correct, I believe not) I don't think Apple is selling a product that has not been tested, I have got apple care and in any case I change all my imacs as soon as apple care expires so not going to keep this machine for more than 3 years.


Again, it's not about the GPU being fine for WoW - a very specific task - it's about the GPU being fit for purpose in a more broad sense. You're probably right - I'm sure it is just a minority of us picking up on this.

Your GPU is likely throttling whilst you're playing WoW, you just don't notice it because the throttled state still allows for this particular game to run at the FPS cap. With a more resource-hungry game or program, you would notice the throttling.

As someone mentioned earlier, if you buy something that's advertised to offer a certain speed/performance, you should expect it to deliver. I'm not sure this iMac delivers - not for longer than a few minutes.
 
Sorry to hear that, but good you're half-way through the process! Was it easy?

Yes, it was easy enough. Except that I had to wait 50 minutes in a phone queue. :eek: Probably because this was the first business day after Christmas.
 
Your GPU is likely throttling whilst you're playing WoW, you just don't notice it because the throttled state still allows for this particular game to run at the FPS cap. With a more resource-hungry game or program, you would notice the throttling.

Can you make an example of a real life situation/software *that is not a game* and that makes the GPU noticeably throttle? I use this computer for pretty much everything including a lot of photo work, databases, light video editing, transcoding etc. and never noticed an issue but would be glad to test.

I still think that it is very specific to games and as everybody knows you don't buy a mac for gaming if you are so hardcore about performance. Plus even if you buy a Ferrari it doesn't mean you have to speed at 300 km/h on the highway all the time. Most of the people does not use all the computer resources they pay for or maybe they use them for 1% of the time but for sure you use that beautiful 5K screen 100% of the time. How much does it cost a 5k monitor alone?
 
Can you make an example of a real life situation/software *that is not a game* and that makes the GPU noticeably throttle? I use this computer for pretty much everything including a lot of photo work, databases, light video editing, transcoding etc. and never noticed an issue but would be glad to test.

Nope, I can't. I personally don't do anything on my iMac, other than a little bit of gaming, that puts significant pressure on the GPU.

I can't imagine my game of choice is more intense than professional video editing, though. I'm no expert, though, and might be wrong.
 
I still think that it is very specific to games and as everybody knows you don't buy a mac for gaming if you are so hardcore about performance.

I myself see an iMac a very beautyful all around Computer, that should be capable also on mid-range gaming. Modern iMacs have been able to deliver gaming laptop like performance on beautyful thin aluminium chassis on the past years, like in 2012 and 2013 models. So why not on 2014?

It is just weird how people seem to have Stockholm syndrome to Apple and refusal to admit that this time the product deliverance failed.

Plus even if you buy a Ferrari it doesn't mean you have to speed at 300 km/h on the highway all the time. Most of the people does not use all the computer resources they pay for or maybe they use them for 1% of the time--

Any Ferrari buyer would be rather dissapointed with Maranello product that would cut down the maximum speed of the car to 100km/h after 5 minutes of driving due to a motor overheat. I guess they would not accept if Ferrari would just say that "Sorry, it's just not meant for driving 300km/h more than 5 minutes, but it's still a beautyful machine!".

The point here is that why to continuously defend Apple when clearly there is no reason for that.

but for sure you use that beautiful 5K screen 100% of the time. How much does it cost a 5k monitor alone?

The price of the Dell 5k monitor product is not comparable as it's first in its category. You can get a proper 4k monitor something like less than 600 euros here in the Europe - it guess the 5k monitors will continue to cheapen down to that price segment as they grow more common.

So I think 2500 $ starting price for iMac 5k is nothing to boast about, even though the "first in its category Dell" would cost about the same for the early adopters during the next few weeks/months.

But hey! Thanks for the links for HW Sensors. I could try that to my newly purchased Retina MBP, which I first decided to had from local store bargain (just to get to know the basics of OS X after being an Windows and Linux user for nearly two decades).

If anybody's interested to post any results of OS X core frequencies of the GPU during the load (for example after some gaming OS X has to offer), I myself - at least - would appriciate a lot.

I still think I'm waiting for the next iMac 5k model and hope that the GPU issue will be fixed with some newer, less heat generating AMD GPU models (using 16 or 20 nm technology, perhaps) in the next autumn.
 
But hey! Thanks for the links for HW Sensors. I could try that to my newly purchased Retina MBP, which I first decided to had from local store bargain (just to get to know the basics of OS X after being an Windows and Linux user for nearly two decades).

Just want to give you a friendly reminder that be very careful if you decided to install those FakeSMC kext plugin. You MUST disable kext signing in Yosemite to make it work, otherwise, you may get into a no boot condition.

Only install the HW Sensors apps won't cause any trouble, but it may not able to give you all the info that you are looking for.
 
Can you make an example of a real life situation/software *that is not a game* and that makes the GPU noticeably throttle? I use this computer for pretty much everything including a lot of photo work, databases, light video editing, transcoding etc. and never noticed an issue but would be glad to test.

I still think that it is very specific to games and as everybody knows you don't buy a mac for gaming if you are so hardcore about performance. Plus even if you buy a Ferrari it doesn't mean you have to speed at 300 km/h on the highway all the time. Most of the people does not use all the computer resources they pay for or maybe they use them for 1% of the time but for sure you use that beautiful 5K screen 100% of the time. How much does it cost a 5k monitor alone?

Good point and analogy. I just re-ordered mine with the i5 3.5GHz and the upgraded 295X, because the base model, which I frequently rant about, was an AWFUL experience for even very LIGHT use. I couldn't believe how poor the performance was just to swipe through OS X and Safari (NO Pro apps used or games!).

What do you guys think? Good balance as far as thermal envelope? Only thing I'm worried about is the fact that I noticed the process "WindowServer" in iStat and Activity Monitor getting used a LOT when moving windows around, maximizing/minimizing windows. :eek: The 290X seemed almost never taxed much, however, but enough people have suggested getting the 295X over the i7 for the above mentioned problems. Do you guys agree?

(I never bothered with Windows after how poorly the base model performed in OS X)
 
I still don get it: what exactly is the problem? That the GPU reaches 108C under heavy load?
So what?

As long as that doesn't affect the imac performance, and it does not affect it as I can play warcraft for hours at 3K resolution on ultra settings with 60 FPS steady (and at 4K still playable), forget about the temperature. Even at 108C it is not as loud as a gaming PC with huge heatsinks and six fans and everything.

Those temps are worrying, if your usage frequently reaches 100c + on the GPU, your going to reduce the life of the part as your approaching it's thermal limits. It's like any electronic, heat kills.
 
Those temps are worrying, if your usage frequently reaches 100c + on the GPU, your going to reduce the life of the part as your approaching it's thermal limits. It's like any electronic, heat kills.

So you are assuming that Apple is selling hundreds of thousands Retina iMacs without knowing that the GPU gets to 100C+ under heavy load, apple engineers just didn't notice or they noticed but who cares, right?

Or maybe is part of a strategy to sell a faulty product just because they like to fix every single burnt RiMac under warranty, potentially multiple times, for the next two/three years as they are too healthy financially and would like to take some losses.

Or maybe they have calculated that those imacs will burn precisely the day after warranty expires, who knows.
 
So you are assuming that Apple is selling hundreds of thousands Retina iMacs without knowing that the GPU gets to 100C+ under heavy load, apple engineers just didn't notice or they noticed but who cares, right?

Quite possible, yes. Reason #1, reason #2.

Currently arranging pick-up/return with AppleCare. The guy on the chat said the temperatures should not be reaching 108C, and it was 'cause for concern'.

Good luck to you. I'm out until round two.
 
Any Ferrari buyer would be rather dissapointed with Maranello product that would cut down the maximum speed of the car to 100km/h after 5 minutes of driving due to a motor overheat. I guess they would not accept if Ferrari would just say that "Sorry, it's just not meant for driving 300km/h more than 5 minutes, but it's still a beautyful machine!".

The point here is that why to continuously defend Apple when clearly there is no reason for that.

.

For me it is the wrong analogy. Complaining about an iMacs gaming performance is like complaining that a Ferrari is not as good off road as a Range Rover. I think everyone here accepts that iMac is not designed foremost as a gaming machine, a PC, for all sorts of reasons is going to be a better option.

From my 6 weeks with the 5k I have not noticed any performance issues doing the things an iMac IS designed for - general computing, video and photo editing, graphics. It's quiet as a mouse and very fast.

The fact that I can also play the game I play to an ACCEPTABLE level is OK with me as a trade off for some of the advantages I get. And expecting any technology to remain state of the art for longer than 3 years is these days pretty wishful thinking.

So to me this whole issue comes down to hardware longevity. And any discussion on that seems to be merely speculation at this time.
 
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