You're debating sending your computer back instead of merely cleaning it? I must be missing something, because that's just ridiculous. I clean my glass every month inside and out. How lazy have people become, you suction off the glass and clean it like a window, takes literally under 5 minutes. I'm still baffled at this.
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Annoying hand print on i5 iMac
- Thread starter muliko
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Then take it in and have the problem resolved. Products are not always perfect, that's what warranties are for.
i dont know where you come from ,but in my world if i would buy
a computer for near £2000
i expect it to be clean when i open the box
it seems you are the best customer to which for , i could sell you everything in any condition and you would sort it out by yourself and still say thank you for selling it
just a example when i sold my old computer on ebay,after i bought my new(used ) one i cleaned it inside and outside to a as new condition , i cleaned it so the fans, heatsinks had been shiny and dust free , so was the whole board not a single bit of dust to find after i cleaned it ,as i want
to make sure the buyer gets a as new computer from me even it was 3 years old , ok i did not make profit when selling it as i calculate i take the price of the cheapest i can find on ebay of same kind and ad the ebay feees to it and thats my buy it now price ,then i pack it go to the post office and get the price for shipping , and thats what i charge then not more not less but i know i have a happy buyer and he/she can enjoy their "new "computer , and for me thats the whole point
so why should i expect less from a company who wants to sell me a BRANDNEW product
they SELL it , i BUY it , i spend MONEY on it , and when i spend money i want
in return something i can enjoy from the point when opening the box , i dont expect to have to clean it first ,
warranties are for breakdowns that happen after use ,
a product has to be in perfect working order when new out of the box
and if you buy a Mac which cost more then a equal pc (there are pc with nearly same spec )
you can expect a higher standard because thats the whole point of paying MORE for something
a computer for near £2000
i expect it to be clean when i open the box
it seems you are the best customer to which for , i could sell you everything in any condition and you would sort it out by yourself and still say thank you for selling it
just a example when i sold my old computer on ebay,after i bought my new(used ) one i cleaned it inside and outside to a as new condition , i cleaned it so the fans, heatsinks had been shiny and dust free , so was the whole board not a single bit of dust to find after i cleaned it ,as i want
to make sure the buyer gets a as new computer from me even it was 3 years old , ok i did not make profit when selling it as i calculate i take the price of the cheapest i can find on ebay of same kind and ad the ebay feees to it and thats my buy it now price ,then i pack it go to the post office and get the price for shipping , and thats what i charge then not more not less but i know i have a happy buyer and he/she can enjoy their "new "computer , and for me thats the whole point
so why should i expect less from a company who wants to sell me a BRANDNEW product
they SELL it , i BUY it , i spend MONEY on it , and when i spend money i want
in return something i can enjoy from the point when opening the box , i dont expect to have to clean it first ,
warranties are for breakdowns that happen after use ,
a product has to be in perfect working order when new out of the box
and if you buy a Mac which cost more then a equal pc (there are pc with nearly same spec )
you can expect a higher standard because thats the whole point of paying MORE for something
What is all this nonsense about voiding the warranty? Did you just make that up yourself? Do I void my warranty if I unplug my computer at night?
Yes it seems like that may void it as well.......
"After use" has nothing to do with it. From http://www.merriam-webster.com/dictionary/Warranty:
If you buy a product and it's defective in some way, you take it back and they fix it under warranty. That's it. If the repair is substantial enough they may replace it, but in this case they'd be under no obligation to do so.
I am of the type who would figure to break the glass as I was cleaning it or somehow mess something up doing this relatively simple task--nothing is ever that simple for me--lol
Regardless, there is good advice to be had here other than cleaning the glass yourself, I for one think taking it to an Apple store or authorized service center is a good choice. Shipping it back seems a bit overkill. The one thing I do think you overstate is being so disappointed by this, mistakes happen, people are sometimes careless, sometimes things slip through quality control, but you need to give the manufacturer a chance to set things right--mistakes happen at any price.
Regardless, there is good advice to be had here other than cleaning the glass yourself, I for one think taking it to an Apple store or authorized service center is a good choice. Shipping it back seems a bit overkill. The one thing I do think you overstate is being so disappointed by this, mistakes happen, people are sometimes careless, sometimes things slip through quality control, but you need to give the manufacturer a chance to set things right--mistakes happen at any price.
It is my recommendation that you aquire two simple suction cups and wipe the screen yourself.