Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

nappes

macrumors member
Sep 9, 2016
55
89
Man maybe I should have went lol
I emailed the 3rd party provider that interfaces with Apple (no Apple stores in my country) and they said my battery was 80%. Maybe it was 79.8% of something, Apple just said “it had failed” over chat support. That 70% in coconut corresponded to 80% in Apple diagnostic seems about inline with what others report. Coconut said my m1 iPad was 79% but Apple rep told me they see 89%
 
  • Like
Reactions: Glee217

Glee217

macrumors member
Jun 20, 2016
78
12
I emailed the 3rd party provider that interfaces with Apple (no Apple stores in my country) and they said my battery was 80%. Maybe it was 79.8% of something, Apple just said “it had failed” over chat support. That 70% in coconut corresponded to 80% in Apple diagnostic seems about inline with what others report. Coconut said my m1 iPad was 79% but Apple rep told me they see 89%
Yeah from what I read too so 72% iMazing most likely means 82% Apple diagnostic so I guess to save time I shall wait til 69% iMazing lol
 

geoelectric

macrumors 6502
May 19, 2008
376
66
If I had to take a guess, the battery tracking apps are comparing current charge capacity to the original factory maximum the device delivered with, but Apple is comparing to some (lower) artificial capacity that they’ve picked as normal for the device.

From this page on interpreting the analytics file:

Now we need to work out a more accurate estimation. In the same block of text, look for two values — MaximumFCC and NominalChargeCapacity — and note them down. The first is the mAh (milliamp-hour) capacity of your iPad's battery when it was brand new. The second is its mAh capacity at the time the data was captured.

Also, look up the rated battery capacity for your iPad model from an online specs page. Unfortunately Apple lists its capacities in watt-hours, so you'll have to look elsewhere, such as GSMArena.

Divide the NominalChargeCapacity figure by the MaximumFCC figure or the rated capacity figure. The result will be your current maximum battery capacity as a percentage, compared either to your model when new (in the case of MaximumFCC), or the average capacity of that iPad model when new (if you use the rated capacity instead).

I suspect most of the utilities are using the MaximumFCC figure and giving a percentage of that, but Apple is using something more like the rated capacity instead.

That would explain their consistently higher health numbers, since (article’s use of average notwithstanding) the actual delivered capacity generally equals or exceeds the rated one.
 

FeliApple

macrumors 68040
Apr 8, 2015
3,684
2,088
If I had to take a guess, the battery tracking apps are comparing current charge capacity to the original factory maximum the device delivered with, but Apple is comparing to some (lower) artificial capacity that they’ve picked as normal for the device.

From this page on interpreting the analytics file:



I suspect most of the utilities are using the MaximumFCC figure and giving a percentage of that, but Apple is using something more like the rated capacity instead.

That would explain their consistently higher health numbers, since (article’s use of average notwithstanding) the actual delivered capacity generally equals or exceeds the rated one.
MaximumFCC is only used by shortcuts, not apps. Apps use Design Capacity.

Apple isn’t using either of those. It would be easy to verify, we (we as in us, users) have access to both numbers. They don’t match. They’re using something else.

In fact, actual original capacity (MaximumFCC) is almost always higher than Design Capacity, but it’s almost never that high. You can check both numbers yourself, they won’t have a 10% difference.
 
  • Like
Reactions: Glee217
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.