offended by the so-called "apology"
I got increasingly annoyed at the lack of communication from Apple.
This email would have been enough for me. Nice to get 30 days, but all they really needed to do was let us know what was going on.
Apple does suck badly at communicating to their users, but I think they have fooled you with this email.
Almost everything about this email is a complete lie, so I don't get how this actually tells us "what's going on." It's similar to the little web update feature on .Mac (now mobileme), in that it's just a blanket statement that everything is working and they are sorry for the delay.
In fact, everything is working only for a small subset of users located within shouting distance of Cupertino. It's *mostly* working for the rest of you USA-ians, and hardly working at all for the rest of us.
For me (in Canada), Contacts sync doesn't work, Calendars don't work, Mail doesn't work, and iDisk barely works but is almost unusable.
Personally, I am strongly *offended* by this email.
30 extra days on a subscription service is literally NOTHING. It has no value, and will likely never be "collected" by any paying user. It's a dodge, and a sop to those who are on the "trial."
It has absolutely no affect, and is of no benefit to the actual paying users of the system like myself. That being said, we are still looking at less than five bucks worth of down time, so I don't really care about the "30 day bonus."
What I *do* care about is this constant LYING by Apple.
- No way is MobileMe even close to usable or working even as well as the old .Mac did. (and that's saying a lot because the old .Mac service was notorious both for it's slowness and massive amounts of downtime. It's a
lie to imply such, and it OFFENDS ME that they are doing that.
They could at least say "works in the USA" or something to that effect.
- It may have escaped people, but there are NO NEW FEATURES in MobileMe. The "push" is now revealed as the same old sync we always had, which was
always problematic, and now hardly works at all. So,
reduced functionality, for the same old price, but now it's broken.
They are also lying about the details in that it seems clear to me that they are still using parts of the old .Mac sync to patch things together. I have (twice) recently made changes to my contacts on one Mac that have
eventually (after a full day), been pushed to my work Mac, but somehow they are not showing up in MobileMe!!! Since the cloud is supposed to be the intermediary, this is technically impossible by Apple's description, yet it happens.
