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Other Apple.com iPhone 12/Pro/Max/Mini Pre-Order/Order Status/Delivery Thread (2020) [Merged]

lordhamster said:
Argh, my tracking is identical to yours up till the 9:20 "Arrived at Facility" in ZhengZhou... no changes on mine since that :(
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I'm in the same situation, no movement since the 9:20 ZhengZhou arrival - this is for a 256 Max Graphite. I also ordered 2 other 256 Max (Gold & Pacific Blue) at the same time, and those have already departed Anchorage this morning.

No biggie, I know they'll all get delivered Friday morning. But it just had to be the Graphite that has no movement - that's my phone; the other two are for kids that won't even be back home till next week lol
 
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rjjacobson said:
My question (just out of curious inquiry) is who does the “customs scans” at UPS hub in Louisville. Is it UPS employees and software, or are there really federal customs employees there all the time doing scanning? Seems it would be some software and UPS employees on the belts? And of course as several have said it seems the pattern in other years that phones who get there couple days early are not scanned by customs til Thursday -as happened last week with the 12 and 12 pro deliveries—it may mean we cannot tell the answer to my query
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More likely than not, the phones that have already arrived yesterday afternoon (like ours) are sitting in a secure customs area awaiting others to arrive as UPS knows there is no reason to rush them into their main sorting area/warehouse. It also allows customs officials to clear all of them at once and save time since they know these are very simple, secure items that do not need to be opened and checked.

Once it clears customs, the skids are moved into another warehouse where they are broken out and sorted for additional shipment. This is when either the entire skid or individual box is scanned for arrival in Louisville...right after customs clearance.
 
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Good morning everyone! Happy Hump Day. This week is half way over. It is 6:44AM - Las Vegas, Nevada. The sun☀️🌅 is shinning bright today.

Congratulations to 9PM crew for making it to American Soil in Alaska. Looks like you guys landed in United States at night. Next stop to KY and then wait for an import scan tomorrow. How exciting!!!!

8:00 crew is chilling in KY already.

I do see alot of people still being stuck in China today. Still showing 9:20 scan with no updates. Im still stuck in China as well with ya’ll. Hoping to catch a flight later today to Alaska. Don’t worry people we’re going to see a lot of activity today and tomorrow along with a final delivery on Friday.

I’m hoping to meet/catch everyone in Kentucky along with a import scan ONE LAST TIME. Been stoked and excited about it. Until then happy and safe travels today.🛫🌏

Also, Happy Veteran’s Day. Thank you for your service.
 

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rjjacobson said:
My question (just out of curious inquiry) is who does the “customs scans” at UPS hub in Louisville. Is it UPS employees and software, or are there really federal customs employees there all the time doing scanning? Seems it would be some software and UPS employees on the belts? And of course as several have said it seems the pattern in other years that phones who get there couple days early are not scanned by customs til Thursday -as happened last week with the 12 and 12 pro deliveries—it may mean we cannot tell the answer to my query
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No clue, I wonder how that works since you’d think somebody would want to verify any packages coming from China.
 
Theyayarealivin said:
Good morning everyone! Happy Hump Day. This week is half way over. It is 6:44AM - Las Vegas, Nevada. The sun☀️🌅 is shinning bright today.

Congratulations to 9PM crew for making it to American Soil in Alaska. Looks like you guys landed in United States at night. Next stop to KY and then wait for an import scan tomorrow. How exciting!!!!

I do see alot of people still being stuck in China today. Still showing 9:20 scan with no updates. Im still stuck in China as well with ya’ll. Hoping to catch a flight later today to Alaska. Don’t worry people we’re going to see a lot of activity today and tomorrow along with a final delivery on Friday.

I’m hoping to meet/catch everyone in Kentucky along with a import scan ONE LAST TIME. Been stoked and excited about it. Until then safe travels today.
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I was in the 920 gang and stuck. Finally moved yesterday and I’m in America.

You’ll get an update soon for sure!!
 
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Bea220 said:
I quickly gathered their background once I started reading the thread. Yeah... we have an iMac in our home office and I use it so solemnly that I struggle to find the power button when I venture in there 🤣 so you're dead on.

Coming from a 2013 MBP this seems like a MASSIVE upgrade for me. I legit have the Retina burned screen on this laptop (it doesn't affect my ability to use it and I didn't even realize there was an issue until it was far too late and the screen repair window had closed). I'm definitely not made for that other thread so I'll just continue to lurk there while I party with you guys. ♥️ My MBP is still in "processing" and I can't wait to see it move to "preparing to ship"!

I'm so stoked I get to actually play with the new laptop to see if I fall in love with it or not. Thanks @naturalstar I'm excited to read up on reviews when they're out.

I'm so glad I hopped on the forums, finally. I've learned a great deal since joining. In the past I would just lurk these threads when my curiosity was piqued.
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Awww, I came from the 2013 MBP as well. This M1 MBP will probably be the perfect upgrade for you. Still thinking about the MBA. MR is by far my favorite forum. I came here as I was starting to transition to Apple products and I have learned a lot over the years. I also lurked more than I posted, but I jump in wherever now. Don‘t be intimidated, just do as you feel comfortable... and you’re welcome! 🤗
 
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naturalstar said:
Awww, I came from the 2013 MBP as well. This M1 MBP will probably be the perfect upgrade for you. Still thinking about the MBA. MR is by far my favorite forum. I came here as I was starting to transition to Apple products and I have learned a lot over the years. I also lurked more than I posted, but I jump in wherever now. Don‘t be intimidated, just do as you feel comfortable... and you’re welcome! 🤗
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Today is our day! Are you still stuck in China?
 
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Mine left the 11/8 9:20PM in China club overnight!! LOL. Mine hit AK at 12:30am and then left AK at 2:30am. Now mine can join the party in KY hopefully today!! hahaha
 
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Dominar said:
I couldn’t find a flight out of Anchorage that matched up with my scan time but I’m guessing it’s landed by now and is sitting in customs in KY.
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What was your scan time? If it was around 2:30am, it's on this flight.
 

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Starting to get a bit concerned here. Haven’t logged in since 2018 and the first-day delivery XS Max thread.

Graphite 256GB Pro Max ordered first thing 11/6 through IUP AppleCare+ ATT unlocked. ETA 11/13, have already gotten a Citizens Bank Loan Approval (payment charged to card too) and a AppleCare email with device serial #.

Still shows as Preparing to Ship on Apple orders, nothing on my UPS MyChoice account either. Even tried the order/phone number reference search which has worked in years past to no results.

Anyone else in the same situation?
Thanks
 
tjmcvey13 said:
Starting to get a bit concerned here. Haven’t logged in since 2018 and the first-day delivery XS Max thread.

Graphite 256GB Pro Max ordered first thing 11/6 through IUP AppleCare+ ATT unlocked. ETA 11/13, have already gotten a Citizens Bank Loan Approval (payment charged to card too) and a AppleCare email with device serial #.

Still shows as Preparing to Ship on Apple orders, nothing on my UPS MyChoice account either. Even tried the order/phone number reference search which has worked in years past to no results.

Anyone else in the same situation?
Thanks
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Did you try the order number? And your phone number? track by reference.
 
Murtz316 said:
I am also starting to lose hope of an on-time arrival.

It is Wednesday.

My UPS says "in transit."

My apple store app says "preparing to ship."

I have also made a deal to sell my old phone for the weekend so I am worried about that now being in jeopardy as well. :(
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Your order status will remain at Preparing to Ship until it clears customs in Louisville. That's normal - we all have the same status right now. UPS status of "in transit" is also normal. Most phones are either on a flight from China, or sitting in Louisville waiting to be scanned out to local hubs tomorrow for Friday delivery. UPS can get a package to anywhere in the world from China in 24 hours. All is well.
 
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SisterBlue22 said:
Your order status will remain at Preparing to Ship until it clears customs in Louisville. That's normal - we all have the same status right now. UPS status of "in transit" is also normal. Most phones are either on a flight from China, or sitting in Louisville waiting to be scanned out to local hubs tomorrow for Friday delivery. UPS can get a package to anywhere in the world from China in 24 hours. All is well.
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That is correct. Everyone is getting an email from Apple tomorrow night about shipping notification.
 
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MacGiver said:
How can you check if you don’t have a tracking...??? Preparing to ship = no tracking available as far as I know.
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Get a free UPS MyChoice account and you'll be able to see it. Preparing to Ship status stays until the package gets from China to Louisville and clears customs. But tracking is active from the origin in China. Once it clears customs in Louisville, the order status will flip to Shipped.
 
tjmcvey13 said:
Starting to get a bit concerned here. Haven’t logged in since 2018 and the first-day delivery XS Max thread.

Graphite 256GB Pro Max ordered first thing 11/6 through IUP AppleCare+ ATT unlocked. ETA 11/13, have already gotten a Citizens Bank Loan Approval (payment charged to card too) and a AppleCare email with device serial #.

Still shows as Preparing to Ship on Apple orders, nothing on my UPS MyChoice account either. Even tried the order/phone number reference search which has worked in years past to no results.

Anyone else in the same situation?
Thanks
Click to expand...

I'm pretty much the same. Ordered minutes after launch. Still listed as "preparing to ship". I'm not concerned. No reason to think it won't arrive on time.
 
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