I had the same experience! I didn’t know if calling again would be worth it, seems hit or miss.Oooof, just tried calling UPS Int’l again and AGAIN got someone who couldn’t find anything coming to my address. I don’t get how I can pull up the stupid useless partial tracking number but no one there can even get that much. This is truly an exercise in patience, which I usually don’t have much of. Lol.