Thanks. It looks like it adds the code automatically when you have 2 in the cart so that's nice.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Other Apple.com iPhone 12/Pro/Max/Mini Pre-Order/Order Status/Delivery Thread (2020) [Merged]
- Thread starter heyyitssusan
- Start date
- Sort by reaction score
I ordered my iPhone 12 Pro Max when preorders opened, and it was supposed to be delivered by UPS on November 13th. I waited home all day for the package. There were other UPS packages delivered to my address earlier in the day, but not the phone unfortunately. UPS assured me that the phone was still out for delivery and would be delivered by 9PM. At 9:01 PM, the status for the phone changed to 'delivered', but the package was not outside of my front or rear doors. There was no knock on the door, and my doorbell camera didn't alert me of anyone's presence/detected motion at that time. Needless to say, UPS didn't deliver the phone to me. Apple opened an investigation and sent me a replacement phone. It was mailed on Nov 19th (and I immediately requested UPS to hold it for pickup from the nearest customer care center), but it has been stuck in Shanghai since then. There hasn't been a physical scan since the 19th. I called UPS today, and they told me to have Apple open an investigation since it's been more than 3 days without a physical scan. Apple has the expected delivery day as tomorrow, and they can't open an investigation until 3 days after the expected delivery day. Anyone else having the same issue with their package being stuck in Shanghai since the 19th?
Attachments
Last edited:
Previously someone had the same problem in this thread. UPS reported as delivered but no delivery. Ended up Apple sending a replacement.
I have the same updates on my sister-in-law's phone. Same updates, same days, almost same times.
The only thing is that it can get held up in customs for couple days, that's the only part that I don't like order new iPhones after they are release. But its like if there were fully in stock at apples stores and there warehouse, and if I order a phone normally I would it get the next day or the following days, but since these phones are news and have high demand everything has to come from china
I was also trying to contact Apple to check on the order status but can't get any specialist for order status though the online chat. and my order says
Still in processing stage- but also mentions this
We have everything necessary to complete your order. We’ll update your delivery date when your order is preparing to ship.
If they have everything why haven't they moved to preparing for shipment status? and the arrival date is Dec. 1 to 8 and I order on Nov. 9.
If they have everything need to complete the order they should of shipped it already- but I know with days things can be different. I really want to get that new phone here so I can set it up and then send the other phone back so i can get the credit for the trade in.
The phone is actually for my mom since her iPhone 6s battery needs to be replaced and with everything going on we did not want to go to a apple store and get it replaced, then you never know if apple would replace it on spot or have to send some where if they had to send the 6s somewhere then my mom would be without a phone for like 3 to 5 days which would not be good.
Still in processing stage- but also mentions this
We have everything necessary to complete your order. We’ll update your delivery date when your order is preparing to ship.
If they have everything why haven't they moved to preparing for shipment status? and the arrival date is Dec. 1 to 8 and I order on Nov. 9.
If they have everything need to complete the order they should of shipped it already- but I know with days things can be different. I really want to get that new phone here so I can set it up and then send the other phone back so i can get the credit for the trade in.
The phone is actually for my mom since her iPhone 6s battery needs to be replaced and with everything going on we did not want to go to a apple store and get it replaced, then you never know if apple would replace it on spot or have to send some where if they had to send the 6s somewhere then my mom would be without a phone for like 3 to 5 days which would not be good.
Attachments
Last edited:
And, I just got this in an email from Apple:
We're replacing your items. |
| You'll receive a notification email once your items ship. Visit Order Status for more information about your order. |
It appears there is an update on 11/24/2020 that your package is delayed. Sometime it can take a while to go through customs. I'm sure it will start moving soon. Good luck
Did you figure out what the heck is going on? Mine supposedly had already shipped.
EDIT:
Well, they lost my iPhone and are sending me another one... loL?
Last edited:
I have no idea what happened. It had shipped and has been sitting in Shanghai since the 19th.
Yup I cancelled the first order before they shipped it out on the 30th. Totallee have a 50% off sale but not on the 12 series
My phone has left Alaska!!! UPS is saying it will deliver tomorrow....ahhhhhh I absolutely cannot wait!!!
According to their website, the clear cases are made of an improved TPU. I had the soft clear, but didn’t like the buttons so I’m sending it back. I’m trying the Caudabe hard clear case now.
I got the same e-mail last night. So I guess Apple is considering them to be lost in transit. I don't see it updated on my order status page yet though. I'll probably call them later. This will be the second replacement phone shipped to me. ☹️
It seems like Apple is considering them to be lost in transit...
Ugh. I am so sorry about the scratches on your iPhone.
I'm also not trusting hard cases on this year's phone, specifically with the PB. Fortunately, I bought another 12 PM and returned my original because I noticed my front facing camera was doing some weird things. That got me a clean new phone (with a brighter screen too) so nothing is going on but soft cases or a case with a lining on the inside.
I received the Plum and Kumquat cases last week. I feel like it is the silicone cases that are lint magnets and not necessarily the phone. I'm going to keep them because I like the colors, but they won't be worn for long stretches.
Also, I bought the M1 MBA 8/8/512 yesterday. I'm going to keep this until the iMac comes out. Then I'll change this to whatever the redesign will eventually be. Hope you're enjoying your M1 MBP!