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Apologies if this has been answered previously, I tried searching: How are you guys getting UPS to hold at a location (either distribution center or store) for pickup?

I logged into MyUPS and it says changing the delivery is not available on this package. I saw someone Tweeted at UPS and their package was updated that way. I tried the phone menu but got nowhere with the audio prompts so sent an email to their customer service with this request but have not yet heard back.

Just curious how everyone else is managing this. I won't get my phone until Sunday if I can't pick it up Friday (going out of town, UPS delivers 5-6pm in my area).

Call ups and get a live person. They’ll walk you through the process to put a hold on it for pickup. Or wait until it’s stateside and do it then.
 
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Then how do people have tracking numbers ?
You can track by reference using your phone number or your order number minus the last 2 numbers on ups.com and it should pop up for you. I used my phone number and it popped up as soon as the label was created.
 
It has been flaking in and out all morning, and my phone got there on 17th, looks like with yours and others the 7:39 departure is probably first scan of iPhones in Hong Kong showing up so they are moving finally. Mine still as a minute ago shows this (when I can get the tracking to work and server not failing)

Chek Lap Kok, Hong Kong 09/17/2018 8:29 P.M. Arrival Scan
Shenzhen, China 09/17/2018 6:30 P.M. Departure Scan
09/17/2018 3:50 P.M. Origin Scan
China 09/17/2018 3:43 P.M. Order Processed: Ready for UPS
Same boat
 
I'm stuck
Tracking UPS 2018-09-18 07-49-26.jpg
 
My order is still "Order in Progress" on Apple, my credit card hasn't been charged, and I have received no tracking info. I am supposed to pickup the phone in store Friday the 21st. Should I be worried?
 
If I’m right this was my phones flight from Alaska to Kentucky. Departure scan of 11:15pm last night.
 

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My order is still "Order in Progress" on Apple, my credit card hasn't been charged, and I have received no tracking info. I am supposed to pickup the phone in store Friday the 21st. Should I be worried?

You won’t see movement on in store pickup until it’s ready for pickup or at least at the store. Those are commercial shipments and don’t get individual tracking numbers. Apple won’t even marked phones set for delivery as shipped until the reach the US.
 
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