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Apple courier (Uber) may have stolen 2 Macbooks I bought and it's looking like Apple is not going to help.
- Thread starter Six0Four
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Uber will know exactly who the delivery driver is. What's the betting it is some foreign national working illegally who has now skipped the country (we see that a lot in the news on TV, foreign nationals leaving a country to avoid being arrested). The police will turn up with the video footage showing the deliver driver never came to the premises and thus request to see the driver and Uber will say the driver no longer works for them because they never showed up for work. The police will ask for the drivers address, go round to the address and either find it empty or others living in the property but saying the driver left in a hurry and they do not know where they went.
Article from NY Post in 2023:
Exclusive | Uber Eats deliverer warns against illegal workers coming into your home: ‘Significant security issue’
A veteran Uber eats deliverer has trashed the system saying it poses a major security risk because unverified drivers are renting genuine accounts then entering customers’ homes.
nypost.com
Article from Reuters in 2024 about the issue in the UK:
Doing a web search on the line 'uber drivers stealing packages' brings up hundreds of social media video's of people having recorded Uber drivers stealing packages.
It is a problem that companies need to be concerned about when wanting to use Uber as their courier of choice.
As a side note, now that video footage has been obtained, the OP should now contact their credit card company and explain to them that evidence of non delivery is now in the hands of the police, give them the crime report number and then ask the credit card company to issue a chargeback. With that video evidence the credit card company no longer need Apple's involvement.
Uber will know exactly who the delivery driver is. What's the betting it is some foreign national working illegally who has now skipped the country (we see that a lot in the news on TV, foreign nationals leaving a country to avoid being arrested). The police will turn up with the video footage showing the deliver driver never came to the premises and thus request to see the driver and Uber will say the driver no longer works for them because they never showed up for work. The police will ask for the drivers address, go round to the address and either find it empty or others living in the property but saying the driver left in a hurry and they do not know where they went.
Article from NY Post in 2023:
Exclusive | Uber Eats deliverer warns against illegal workers coming into your home: ‘Significant security issue’
A veteran Uber eats deliverer has trashed the system saying it poses a major security risk because unverified drivers are renting genuine accounts then entering customers’ homes.
Article from Reuters in 2024 about the issue in the UK:
Doing a web search on the line 'uber drivers stealing packages' brings up hundreds of social media video's of people having recorded Uber drivers stealing packages.
It is a problem that companies need to be concerned about when wanting to use Uber as their courier of choice.
As a side note, now that video footage has been obtained, the OP should now contact their credit card company and explain to them that evidence of non delivery is now in the hands of the police, give them the crime report number and then ask the credit card company to issue a chargeback. With that video evidence the credit card company no longer need Apple's involvement.
Yes I can see this being the case. Apparently it's common for legit Ubereats/Doordash/Grubhub drivers to sell or rent their accounts to either illegals or people who cant pass the background check.
I did do a chargeback last week and no word from Apple or the bank, yet. If Apple responds to it, yes I will supply the bank with the police report number.
If I was in your shoes, I would wait until the police investigation is over and it's all finished and then I would go to my local paper and tell them I have a good story for them in that the local Apple store is entrusting expensive packages to a courier company well known for not only allowing it's drivers to work illegally but well known for it's driver to steal packages and that when you complained to Apple they dismissed your complaint as 'The package was delivered so there is nothing we can do', because the people in your town/city need to know what is going on with regards Apple using Uber as one of it's couriers.
Exactly.
What's interesting is they seem to be expanding this service in lieu of shipping. I guess this is a new way to cut costs? I live 70 minutes with traffic (around 40 miles) from my state's only Apple Store.
What Uber Eats driver would even want to pick up that order and deliver it? For no tip (unless the customer offers cash), nevertheless.
God speed, OP. I hope you get a resolution quickly enough.
When the items went out for delivery Apple sent me a link to an Ubereats map. Like you would get if you ordered a cheeseburger from Mcdonalds. Said the driver was about 28 mins away so I sat and waited for my buzzer to ring. Next message I got was "your item has been delivered".
No, Apple told me nothing. Just that their investigation is over. I emailed the lady at Apple this morning I was in contact with and told her about the security footage and no reply back yet. Will update.
@Six0Four , off topic, are you in vancouver bc? i'm asking because crime is so bad, even 7-11 has to lock up cold drinks and needing workers to unlock the fridge doors, (https://dailyhive.com/vancouver/7-11-downtown-vancouver-locks-drink-fridges ) im guessing becuse the area code is 604.
I used to live in Vancouver but now live in Edmonton, AB where the crime is worse. A bunch of 7-elevens closed down due to the crime. Circle K's used to be 24 hrs now they're closed Midnight - 5am.