Other Apple has blacklisted me.

[The Cockney Rebel]

There was a misunderstanding, and now they cancel my orders.

I’m not too bothered, as I can walk into an Apple Store, and buy what I want.

My only concern being the launch of the new iPhone.

How long, after launch, are new iPhones (Pro Max) usually available in Apple Stores, as a walk in?

Thanks in advance for any advice.

Wishing you well.

 

[FreakinEurekan]

They're available on launch day.

 

[jlc1978]

How long, after launch, are new iPhones (Pro Max) usually available in Apple Stores, as a walk in?

They're available on launch day, but depending on the demand certain models and colors tend to sell out, especially if resellers try to grab them. It isn't as crazy as in years past, though.

 

[The Cockney Rebel]

They're available on launch day.

Thanks for responding.

So I can just walk in, no reservation, and buy one?

 

[Grayburn]

Thanks for responding.

So I can just walk in, no reservation, and buy one?

Pretty sure they'll all be reserved for pre-orders mate, usually are at Lakeside/Regents St/Covent Garden on release day.

 

[The Cockney Rebel]

Pretty sure they'll all be reserved for pre-orders mate, usually are at Lakeside/Regents St/Covent Garden on release day.

Bromley is my “local” store.

What do you think are my chances?

 

[The Cockney Rebel]

I just looked on the John Lewis website, and they sell unlocked iPhones.

I wonder if they have them at launch?

 

[hg.wells]

How do you know they black listed you? Are you not able to make any more orders?

 

[The Cockney Rebel]

How do you know they black listed you? Are you not able to make any more orders?

Orders are declined.

If some orders get through, they are cancelled at the preparing to ship stage.

 

[WU27f1xcCs]

Why did they blacklist you?

 

[Macalway]

Orders are declined.

If some orders get through, they are cancelled at the preparing to ship stage.

Care to elaborate? Why you have this issue, what instigated it?

Thanks

 

[The Cockney Rebel]

Basically, I have mental health issues, and I had a psychotic episode.

I was hallucinating, and was very unwell.

I was unboxing new watch straps, when police and paramedics arrived at my place.

There were boxes all over the floor, and I was completely disoriented.

I was forced out of my place, by the police, because the paramedics said I didn’t have capacity to stay safe.

I was taken to hospital.

When I eventually got back home, there was opened packaging, but no watch straps.

I called Apple to complain, but was told that packages are weighed, and the watch straps were sent.

I was completely confused.

Anyway, about a week later I was cleaning my place, and what did I find under my sofa? The two watch straps.

I phoned Apple to tell them what had happened, and they assured me that there is no block on my account. But there clearly is, and I believe the block has come from higher up in the chain.

 

[C7 POWER]

I cant see Apple black listing you as you call it for one phone call, That seems VERY un likely

 

[The Cockney Rebel]

I cant see Apple black listing you as you call it for one phone call, That seems VERY un likely

Well I don’t know why my orders are either declined, or cancelled?

 

[Populus]

Uhm… straps? From Apple? I don’t understand

 

[Grayburn]

Bromley is my “local” store.

What do you think are my chances?

Cant you just pre-order on pre-order day for collection at Bromley?

 

[IJustWannaTalk]

Uhm… straps? From Apple? I don’t understand

Watch straps?

 

[IJustWannaTalk]

There was a misunderstanding, and now they cancel my orders.

I’m not too bothered, as I can walk into an Apple Store, and buy what I want.

My only concern being the launch of the new iPhone.

How long, after launch, are new iPhones (Pro Max) usually available in Apple Stores, as a walk in?

Thanks in advance for any advice.

Wishing you well.

Are you referring to upcoming iPhone 17 launch? The one that is likely in six months?

 

[Populus]

Watch straps?

Oh! Thank you. I’m not a native English speaker and I thought straps were those rubber/fabric strips that used to keep our grandfathers trousers in place.

 

[FatLouie]

Well I don’t know why my orders are either declined, or cancelled?

...and the reasons given for declining or cancelling an order are what?

 

[The Cockney Rebel]

...and the reasons given for declining or cancelling an order are what?

I’m not given an answer.

I called Apple Support, and they assure me that I am not blocked.

But clearly I am.

 

[The Cockney Rebel]

Cant you just pre-order on pre-order day for collection at Bromley?

I tried that before, but the order was cancelled.

 

[FontGeek]

Have you tried creating a new iCloud account? I know it may seem rash, but if this is that big of a deal to you, it would allow you to start fresh with Apple.

 

[The Cockney Rebel]

Have you tried creating a new iCloud account? I know it may seem rash, but if this is that big of a deal to you, it would allow you to start fresh with Apple.

I would lose all of my data, so that’s not an option.

Thanks for the suggestion.

 

[winxmac]

Have you tried creating a new iCloud account? I know it may seem rash, but if this is that big of a deal to you, it would allow you to start fresh with Apple.

Creating a new account with the same name and same payment method would not make a difference.

If there really is an automatic block/cancel/decline, it must be looked at the source or the place that puts the auto-response to the order placed.