Basically, I have mental health issues, and I had a psychotic episode.
I was hallucinating, and was very unwell.
I was unboxing new straps, when police and paramedics arrived at my place.
There were boxes all over the floor, and I was completely disoriented.
I was forced out of my place, by the police, because the paramedics said I didn’t have capacity to stay safe.
I was taken to hospital.
When I eventually got back home, there was opened packaging, but no straps.
I called Apple to complain, but was told that packages are weighed, and the straps were sent.
I was completely confused.
Anyway, about a week later I was cleaning my place, and what did I find under my sofa? The two straps.
I phoned Apple to tell them what had happened, and they assured me that there is no block on my account. But there clearly is, and I believe the block has come from higher up in the chain.