I have been a loyal Apple Mail user since 2003. I found the IMAP folder list in the newest version cumbersome and our software person convinced me that Outlook was far superior and raved about its interaction with calendar and made me feel like Apple Mail is just so widely accepted to be inferior. I was also hoping impressed by a CLE demo of Netdocs which we later realized we cannot afford. And so, stupidly, I allowed myself to be convinced and thereafter spent days, possibly over a week, making the switch, dealing with the GMAIL label issue, etc. Holy cow it took forever.
Finally I got it all transferred over and then realized that Outlook won't let me make folders on Gmail accounts. While I guess we could blame this on Gmail and not Outlook, my super special new version of Outlook won't let me make folders at all. The capability is gone entirely. I Googled it, only to find that thousands of users have been complaining about it for a full year and there's no response from Outlook suggesting that they plan to add the capability. The Microsoft ToDo is a freaking joke -- again with the thousands of people saying the 'My Day' function is faulty and no response.
And suddenly, I'm reminded of the millions of reasons why, 17 years ago, I stopped using a PC. They suck. This is why. It's still freaking true!!!
Anyway, I'm now switching back, I guess, which makes me want to cry because it's going to be so much work and important emails that I need to feel and carefully label/file will certainly be lost in the process. Maybe this isn't an issue for non-lawyers but I feel like the bar rules require me to be very careful about having all client correspondence available and to me-- that means in separate folders and carefully maintained.