iPod Apple really blew it with my warranty service

[wordoflife]

So Apple just gave me a free, brand new, replacement Macbook Pro.

they told me they would fix my issues, but they didn't ... except I didn't act like a completely jerk, and I walked out with a New macbook Pro

 

[Indy500fan1977]

With everything being said in this thread, has mosx's experience swayed anyone's opinion on purchasing another Apple product in the future? I am being 100% sincere and not trying to be snarky. Personally speaking, it hasn't affected my decision in purchasing a new product in the next few weeks. Yeah, it sucks b@lls that he was 'promised' one thing and didn't get the said promise, but life goes on.

 

[santaliqueur]

Because there are better cars? Especially ones that won't speed up and kill you.

THIS statement says so much. Every Toyota speeds up and kills people, right?

Since no company is perfect and will fail at something at some point, this guy will come along and blow it way out of proportion. And. Will. Not. Stop.

With everything being said in this thread, has mosx's experience swayed anyone's opinion on purchasing another Apple product in the future? I am being 100% sincere and not trying to be snarky. Personally speaking, it hasn't affected my decision in purchasing a new product in the next few weeks. Yeah, it sucks b@lls that he was 'promised' one thing and didn't get the said promise, but life goes on.

In fact, I will convince MORE people to convert to Mac because of mosx's posts. I encourage all of you to do the same.

The funny thing is, instead of taking the time to respond to every little post of ours, if he took that time to work, he could have bought himself a new nano, or whatever it is he's complaining about. I lost track long ago.

 

[polaris20]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

With everything being said in this thread, has mosx's experience swayed anyone's opinion on purchasing another Apple product in the future? I am being 100% sincere and not trying to be snarky. Personally speaking, it hasn't affected my decision in purchasing a new product in the next few weeks. Yeah, it sucks b@lls that he was 'promised' one thing and didn't get the said promise, but life goes on.

In fact, I will convince MORE people to convert to Mac because of mosx's posts. I encourage all of you to do the same.

The funny thing is, instead of taking the time to respond to every little post of ours, if he took that time to work, he could have bought himself a new nano, or whatever it is he's complaining about. I lost track long ago.

It would be more productive if people tired of his tirades complain to the moderation staff. People like him hurt the community. He's neither productive, helpful, or pleasant to deal with.
He'll be back to do another mega-quote, because like a moth to flame he can't resist. But it'll be the same rehashed crap as before.

 

[gnasher729]

Good luck with that. Go ahead and spend a lot of money in legal fees over a $150 device just because you're acting like an angry, spoiled child. Here, let me help with the outcome:

Mosx: "He promised me a new unit".
Employee: "No I didn't".

Small addition: If an Apple employee causes you damage while acting as an Apple employee, then Apple is responsible. However, even if the employee promised a new iPod which he shouldn't have promised, and didn't keep that promise, the buyer is not damaged, since he didn't have a right to the new iPod in the first place.

So even if there were witnesses that a new unit was promised, this would be a very, very difficult case to win.

 

[galstaph]

Well I have thought of the solution for mosx!
Take you're [used POS attempt at a replacement from apple] ipod to walmart (there must be one near you), say it was a gift you just got and you have no reciept and you want to return it. They will credit you full retail price with a walmart gift card (standard practice for return without receipt) and you can then go and buy a zune or whatever you want (tires, lube, groceries, clothing even)!
problem solved and you stop whining about your unfair, unethical and draconian treatment at the hands of apple computer inc.
OR take that gift card and buy a few 'choice' household cleaners and build your own homemade vengeance letter bo... ahem, I mean, 'written response' about your displeasure addressed to: Steve Jobs, C/O Apple Computer, Inc. 1 Infinite Loop Cupertino, CA 95014, please do let us know how that works out for you...

BTW, I just checked, and I can't believe it, my sony vaio did not have a EULA printed on the box I had to turn it on to be able to accept it! The warranty terms were not listed either.... same for my Windows 7 DVD, my Snow Leopard DVD, my Mac Pro, my macbook pro, or my Blackberry..... Dang maybe I should sue because they are forcing me to turn things on/open them before I can decide to accept or not, that is so unfair I could just kill them! I mean I have to open the cd to accept the terms and then I can't even return it because it is opened... and my blackberry geez, my service provider only covered returns for defect for 15 days or 15 minutes! after that I have to deal with RIM.

Seems everyone is out to screw me.... maybe I should just run off and join the Amish, they won't lie to me and make me accept the evil ways of consumerist corporations, plus they'll take me at my word and be trustworthy and I get to wear one of those awesome black hats!... [/sarcasm]

 

[polaris20]

Well I have thought of the solution for mosx!
Take you're [used POS attempt at a replacement from apple] ipod to walmart (there must be one near you), say it was a gift you just got and you have no reciept and you want to return it. They will credit you full retail price with a walmart gift card (standard practice for return without receipt) and you can then go and buy a zune or whatever you want (tires, lube, groceries, clothing even)!
problem solved and you stop whining about your unfair, unethical and draconian treatment at the hands of apple computer inc.
OR take that gift card and buy a few 'choice' household cleaners and build your own homemade vengeance letter bo... ahem, I mean, 'written response' about your displeasure addressed to: Steve Jobs, C/O Apple Computer, Inc. 1 Infinite Loop Cupertino, CA 95014, please do let us know how that works out for you...

BTW, I just checked, and I can't believe it, my sony vaio did not have a EULA printed on the box I had to turn it on to be able to accept it! The warranty terms were not listed either.... same for my Windows 7 DVD, my Snow Leopard DVD, my Mac Pro, my macbook pro, or my Blackberry..... Dang maybe I should sue because they are forcing me to turn things on/open them before I can decide to accept or not, that is so unfair I could just kill them! I mean I have to open the cd to accept the terms and then I can't even return it because it is opened... and my blackberry geez, my service provider only covered returns for defect for 15 days or 15 minutes! after that I have to deal with RIM.

Seems everyone is out to screw me.... maybe I should just run off and join the Amish, they won't lie to me and make me accept the evil ways of consumerist corporations, plus they'll take me at my word and be trustworthy and I get to wear one of those awesome black hats!... [/sarcasm]

None of the hundreds of Thinkpads, servers, workstations, etc come with the warranty terms on the box either, but somehow we're able to use Google and find what we're looking for, if we're that concerned. Because they are there, easy to find on the company's site for all to see.

 

[galstaph]

None of the hundreds of Thinkpads, servers, workstations, etc come with the warranty terms on the box either, but somehow we're able to use Google and find what we're looking for, if we're that concerned. Because they are there, easy to find on the company's site for all to see.

Well we all know mosx couldn't do that because apple sold him a faulty computer

 

[Chip NoVaMac]

Warranty replacements are usually done with what Apple calls "service" units. These are technically new. You never get a retail version from a warranty service. In this case, your were misinformed, but that's how Apple replaces defective units.

Other than that, may I ask the point of this thread? Just to rant?

Is this so with engraved units?

 

[santaliqueur]

Well I have thought of the solution for mosx!
Take you're [used POS attempt at a replacement from apple] ipod to walmart (there must be one near you), say it was a gift you just got and you have no reciept and you want to return it. They will credit you full retail price with a walmart gift card (standard practice for return without receipt) and you can then go and buy a zune or whatever you want (tires, lube, groceries, clothing even)!
problem solved and you stop whining about your unfair, unethical and draconian treatment at the hands of apple computer inc.
OR take that gift card and buy a few 'choice' household cleaners and build your own homemade vengeance letter bo... ahem, I mean, 'written response' about your displeasure addressed to: Steve Jobs, C/O Apple Computer, Inc. 1 Infinite Loop Cupertino, CA 95014, please do let us know how that works out for you...

BTW, I just checked, and I can't believe it, my sony vaio did not have a EULA printed on the box I had to turn it on to be able to accept it! The warranty terms were not listed either.... same for my Windows 7 DVD, my Snow Leopard DVD, my Mac Pro, my macbook pro, or my Blackberry..... Dang maybe I should sue because they are forcing me to turn things on/open them before I can decide to accept or not, that is so unfair I could just kill them! I mean I have to open the cd to accept the terms and then I can't even return it because it is opened... and my blackberry geez, my service provider only covered returns for defect for 15 days or 15 minutes! after that I have to deal with RIM.

Seems everyone is out to screw me.... maybe I should just run off and join the Amish, they won't lie to me and make me accept the evil ways of consumerist corporations, plus they'll take me at my word and be trustworthy and I get to wear one of those awesome black hats!... [/sarcasm]

He will probably claim that is unethical. He has eliminated every avenue for him to sell his Apple products, because he likes them, though he's not telling us. If someone REALLY wants to sell something, they will. Nobody is stuck with anything if they don't want it. Just put it on Craigslist and meet someone at the mall, and have them bring cash. I sold my entire camera kit for $8,000 at the food court at the mall.

He could sell everything he has, but he CHOOSES not to.

 

[polaris20]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

Well I have thought of the solution for mosx!
Take you're [used POS attempt at a replacement from apple] ipod to walmart (there must be one near you), say it was a gift you just got and you have no reciept and you want to return it. They will credit you full retail price with a walmart gift card (standard practice for return without receipt) and you can then go and buy a zune or whatever you want (tires, lube, groceries, clothing even)!
problem solved and you stop whining about your unfair, unethical and draconian treatment at the hands of apple computer inc.
OR take that gift card and buy a few 'choice' household cleaners and build your own homemade vengeance letter bo... ahem, I mean, 'written response' about your displeasure addressed to: Steve Jobs, C/O Apple Computer, Inc. 1 Infinite Loop Cupertino, CA 95014, please do let us know how that works out for you...

BTW, I just checked, and I can't believe it, my sony vaio did not have a EULA printed on the box I had to turn it on to be able to accept it! The warranty terms were not listed either.... same for my Windows 7 DVD, my Snow Leopard DVD, my Mac Pro, my macbook pro, or my Blackberry..... Dang maybe I should sue because they are forcing me to turn things on/open them before I can decide to accept or not, that is so unfair I could just kill them! I mean I have to open the cd to accept the terms and then I can't even return it because it is opened... and my blackberry geez, my service provider only covered returns for defect for 15 days or 15 minutes! after that I have to deal with RIM.

Seems everyone is out to screw me.... maybe I should just run off and join the Amish, they won't lie to me and make me accept the evil ways of consumerist corporations, plus they'll take me at my word and be trustworthy and I get to wear one of those awesome black hats!... [/sarcasm]

He will probably claim that is unethical. He has eliminated every avenue for him to sell his Apple products, because he likes them, though he's not telling us. If someone REALLY wants to sell something, they will. Nobody is stuck with anything if they don't want it. Just put it on Craigslist and meet someone at the mall, and have them bring cash. I sold my entire camera kit for $8,000 at the food court at the mall.

He could sell everything he has, but he CHOOSES not to.

Yeah, there's really no excuse. I've sold a $4000 guitar to a guy in Florida through eBay, a $2000 guitar to someone in Canada, a MIDI controller to Australia, and a $900 speaker cab to someone locally via Craigslist, meeting up halfway at a gas station. All in all, I've shipped all over the world, and yet to have an issue.

 

[finalcut]

Actually, I would say most people feel they don't get what they pay for with Apple products. Thats why worldwide Mac market share is still very low single digits.

hm no sorry, I am not in that most people rank.

You should close that case with Apple itself or/and sue them if it's not enough for you, period

 

[bayareastudent]

mosx will refuse to respond for these reasons:

1. Realize that he's wrong about Magnuson-Moss Act and Verbal Binding Contracts and is too embarassed to post a reply.

2. Ran out of creative rants.

Although, he may just reply after all and he will most likely say:

1. I don't have time to monitor these forums and reply due to busy schedule, even though he probably spent hours posting his rants.

2. Tell people to get a life and stop spending time on online forums.

 

[polaris20]

mosx will refuse to respond for these reasons:

1. Realize that he's wrong about Magnuson-Moss Act and Verbal Binding Contracts and is too embarassed to post a reply.

He will reply, but sometimes it takes him a month, in order for him to get the last word. He's done that before, which is pretty funny. Like a child, getting the last word is important to him.

2. Ran out of creative rants.

I can be fairly certain that happened a long, long time ago.

Although, he may just reply after all and he will most likely say:

1. I don't have time to monitor these forums and reply due to busy schedule, even though he probably spent hours posting his rants.

2. Tell people to get a life and stop spending time on online forums.

Ding ding! Too busy to monitor forums, except when it's time to post multi-quote posts of doom. Hypocritical, at best.

 

[galstaph]

mosx will refuse to respond for these reasons:

1. Realize that he's wrong about Magnuson-Moss Act and Verbal Binding Contracts and is too embarassed to post a reply.

Oh no he's not wrong! he told me when I pointed out his flawed logic (that the warrany was in fact honoured as per apple's warranty terms) that he had lots of experience with this type of law and his lawyer said he can sue. (so what do you think, did he use an online lawyer consulting service?)

2. Ran out of creative rants.

where were they to begin with? I just thought his rant logic was that we are all wrong and he is right; I bet he even has a witness to confirm that we are wrong as well

Although, he may just reply after all and he will most likely say:

1. I don't have time to monitor these forums and reply due to busy schedule, even though he probably spent hours posting his rants.

2. Tell people to get a life and stop spending time on online forums.

lol I bet he'll say something like he was too busy for sure, then he'll go off about how he is an IT/computer god and knows more about everything than we do and that he's already hacked into all our worthless macs and setup a virus to break them so we have to take them into apple for service and then get screwed out of a new machine like him... *diabolical laugh*

Then again, maybe he just cannot come up with a good rebuttal anymore other than, "you didn't read my post" or "you obviously don't know what you're talking about" or "I already sold all my apple stuff [except my ipods, ipad, iphone, lol], I just want to tell people the truth about apple" or my personal favorite "under the Magnuson-Moss Act and Verbal Binding Contracts law I can sue, because apple screwed me by not honouring the employee's verbal promise to give me a new ipod for my old broken one"... so if we miss him enough we can simply take apart people's posts and use these retorts or mix up the wording a bit to give some variety