iPhone SE (2022) Apple refused to replace battery

[Sean bh]

Howdy folks,

I though i'd post this just to let users know before you request Apple to replace the Battery in your Apple device, however I booked a appointment online to get the battery replaced in my nearest Apple Store here in the UK.

I took my iPhone SE to the Apple Store to get the battery replaced, they refused to do it because the battery is at 57% I asked them what difference does that make? they replied with Oh it's more dangerous for our team to replace the battery. Not sure about you but this seems a bit dodgy, The Phone had extended Apple care on it and they would not replace the battery due to the Battery Health reported by the device. I asked them what's the other alternative and they just said oh better to buy a new Phone.

Not sure about you but the device has Apple Care and I was willing to pay £69 to get the battery replaced. I think this is wrong and it's more down to spending the money than repairing the device.

What do you all think?

Regards

I don't know how the laws are in the UK, but here in the US, that would simply end up in ANOTHER class action lawsuit. This has happed a few time over the last decade or 2.

I would call and ask for a higher tier tech supervisor and inquire before going the class action route