There's a strong trend to reduce secondary (read superfluous) packaging, including gift packaging. Beyond the cost savings, there are strong environmental arguments in favour of it.
Sure, but what's the environmental argument for not offering to have a gift message on the packing slip?
This is cost reduction/reduction in customer service *disguised* as "environmentalism"..
And, it's not disguised all that well if you really think about it...
Let's think just how the environmental argument works for customers who were giving these items as gifts?
Now, instead of a box that fits the item perfectly, and a basic ribbon and card all being shipped directly to the gift recipient, a customer will drive to a store (burning gas), buy a box that's probably too big, and enough tissue paper and wrapping paper for 20 gifts... Then, drive home (burning more gas), wrap the gift, remember that they need a card, drive to a store to buy a card (burning more gas) .. drive home... sigh... then either ship it (burning more gas with the item needing to be shipped a 2nd time), or drive it themselves (again more gas) to the person they're giving it to.
I don't see any real environmental savings here?
I see what was an extremely energy and materials use efficient and environmentally friendly service/option being removed by Apple?