Sad to say... i have become a casualty of this practice. Lured to sending in my paid for iphone 6S 64 for a 7. Promised a 450 gift card by ATT. ATT renigs i want to leave.. pay off 900 phone... guess what? I can go to TMobile...which is like saying do not leave a metro if u want service.
Needless to say... i think Apple just lost my phone business.
I had no idea this was in play. My fault i suppose. Thats what Apple reps said... " all that info is detailed on our website"
Bad business!