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fromgophonetoiphone

macrumors regular
Dec 6, 2017
226
337
My tracking did not say signature required but the UPS driver did ring my bell and asked me to sign. Probably knows what it is and how valuable it is. The display looks beautiful.
The good thing about big delivery companies like FedEx and UPS is that you should be able to check via tracking # whether or not signature is required, and you should be able to authorize for release. This Deliver-It site looks like a early 2000s/late 1990s website. It's barely functional and looks like a joke. I'd prefer Ontrac or DHL at this point.
 
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XavierScott

macrumors member
Sep 14, 2016
74
50
Standard glass + tilt & height adjustable stand
Ordered mine: June 2, 2022
Estimated Delivery: Arrives Aug 2 - Aug 16

I'm guessing I won't have movement until August 6 or so?
 
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EthanDMathews

macrumors member
Mar 23, 2022
34
37
Los Angeles, California
Mildly annoyed they use some local craptastic delivery that requires signature but no way to sign for it ahead of time. FedEx had no problem leaving my previous packages at my doorstep including more valuable items like MacBooks.

The positive side is the delivery driver tried to call me 3 times at least (I was in a meeting), and responded when I called back. So I'll have to make sure I work remote tomorrow to accept my delivery.

Apple *should* give you the option to require signature, or allow delivery without signature.

My Mac Studio was delivered *without* a signature. 🫣 They just left it at the door, which, in fairness is inside our condo gate. But we didn't buzz them in. Not even sure if they knocked. Fortunately I was expecting it, at home, and our dog barked (suggesting someone had walks by). So it was fine.

But *sometimes* delivery people leave packages outside our gate, where they can easily be stolen by anyone walking by or shadowing a delivery truck.

A signature should be the default for such expensive items. But AFAIK there's not even a way to request a signature. 🙄
 

fromgophonetoiphone

macrumors regular
Dec 6, 2017
226
337
Apple *should* give you the option to require signature, or allow delivery without signature.

My Mac Studio was delivered *without* a signature. 🫣 They just left it at the door, which, in fairness is inside our condo gate. But we didn't buzz them in. Not even sure if they knocked. Fortunately I was expecting it, at home, and our dog barked (suggesting someone had walks by). So it was fine.

But *sometimes* delivery people leave packages outside our gate, where they can easily be stolen by anyone walking by or shadowing a delivery truck.

A signature should be the default for such expensive items. But AFAIK there's not even a way to request a signature. 🙄
I agree default should be signature, and then allow for a waiver release if requested by recipient, which FedEx and UPS do allow for AFAIK.

Was yours delivered via FedEx/UPS? Because my main complaint was that this 3rd party shipper (Deliver-It) basically has no options to release shipments. Also the carrier seems more like some sort of Uber delivery. The guy showed up in a sedan, pulled out the Studio Display from the back seat. I hope his other deliveries are with much smaller items because it probably took up most of his car storage space.

With that said I'm not mad about signature requirement. I get it's a good practice for expensive items. I'm fortunate Friday is a WFH day for us so I could sit here and wait.

The wait was so long I almost forgot. Arrives Jul 19 - Aug 2 is my window, and I just noticed I passed the first set of dates. No movement yet but hoping I see some movement starting next week.

Standard glass + tilt & height adjustable stand
Update for anyone who's interested, but received my monitor Friday 7/28. Set it up and I'm glad I chose the glossy option. My room is east facing so I get a bit of morning sun but my desk is perpendicular to the window anyway so it will never be that bad.
 
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EthanDMathews

macrumors member
Mar 23, 2022
34
37
Los Angeles, California
Was yours delivered via FedEx/UPS? Because my main complaint was that this 3rd party shipper (Deliver-It) basically has no options to release shipments.

Update for anyone who's interested, but received my monitor Friday 7/28. Set it up and I'm glad I chose the glossy option. My room is east facing so I get a bit of morning sun but my desk is perpendicular to the window anyway so it will never be that bad.

Good question. Don't know because they entered without buzzing us and left without knocking. UPS and FedEx can get in without buzzing directly. But my impression is that Apple typically relies on 3rd party delivery people, something akin to Uber as you mentioned. So it's anybody's guess ¯\_(ツ)_/¯

Maybe I'll find out if/when my monitor ever arrives :)

Glad you got your monitor, though! Today is the first day of my delivery window (July 29 - Aug 12, order placed at the end of May) but still no movement (grrr). Hopefully it will arrive by the end of next week.

Also glad to hear the glossy is working out. That's what I ordered as well. As I recall, they look more crisp and saturated than the nano. I have a sliding glass door behind me, but it's west facing and direct sunlight is just late afternoon (which I can block with curtains). Hopefully the VESA mount will provide enough flexibility with the monitor's angle to minimize glare. (fingers crossed)
 
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thv

macrumors regular
May 12, 2022
185
212
6949446A-E46C-4042-9969-40355FED88E5.jpeg
uh - my order says this baffling message now?
 
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EthanDMathews

macrumors member
Mar 23, 2022
34
37
Los Angeles, California
uh - my order says this baffling message now?

Weird. Mine now says the exact same thing.

Apple's main site was down for a couple of hours last night for unspecified updates. I wonder if some bugs snuck in?

While I'm not particularly worried that something other than a Studio Monitor will show up, it's still a little disconcerting. Also, I know this message is new based on screen shots of previous days.
 
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thv

macrumors regular
May 12, 2022
185
212
Weird. Mine now says the exact same thing.

Apple's main site was down for a couple of hours last night for unspecified updates. I wonder if some bugs snuck in?

While I'm not particularly worried that something other than a Studio Monitor will show up, it's still a little disconcerting. Also, I know this message is new based on screen shots of previous days.*

* During the pandemic, I made a habit of taking screen shots of initial orders and tracking info because orders and delivery dates can change without any notice. Understandably, companies amend orders to match what they deliver. But this can be confusing (and even make you question your own memory/sanity) when substitutions are made without your knowledge, things are left out, delivery windows change, etc.
well that's a bit comforting, not another error with my order specifically 😭 I definitely have screenshots too, not sure when this showed up but was the normal processing message before

still just hoping I get it in this new window...
 
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xraydoc

Contributor
Oct 9, 2005
11,004
5,473
192.168.1.1
My orders said the same thing. Clearly a bug on their order site. I'm not too worried. I don't think a giant box will show up expecting me to send back my old monitors, lol.
 
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XavierScott

macrumors member
Sep 14, 2016
74
50
Weird. Mine now says the exact same thing.

Apple's main site was down for a couple of hours last night for unspecified updates. I wonder if some bugs snuck in?

While I'm not particularly worried that something other than a Studio Monitor will show up, it's still a little disconcerting. Also, I know this message is new based on screen shots of previous days.
Yeah I had this before the update, I spoke to someone at Apple and they said it was a mistake and to ignore it.
 
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klky

macrumors 6502
Oct 30, 2015
486
888
With seemingly more and more reports of people experiencing various speaker issues, and Apple coming out and acknowledging as much, I decided to cancel my order.

I ordered a month ago and was due to receive it in the next 1-2 weeks. Was really looking forward to it but just don't feel comfortable anymore with all these issues.
 

xraydoc

Contributor
Oct 9, 2005
11,004
5,473
192.168.1.1
With seemingly more and more reports of people experiencing various speaker issues, and Apple coming out and acknowledging as much, I decided to cancel my order.

I ordered a month ago and was due to receive it in the next 1-2 weeks. Was really looking forward to it but just don't feel comfortable anymore with all these issues.
What are you going to use instead?

I'd thought about it too as I've got a pair of VESA mount Studio Displays on order, but I won't really use the speakers -- I've got a really nice pair of Edifier speakers on my desk (which will move way more air than the Studio Display speakers ever could) and a stereo pair of HomePod minis. And I'm sure Apple will get the audio issue sorted out in a firmware update. I'm also not too worried about the webcam issue. I suspect it'll be fine for my purposes (once a week work Zoom meetings where more than half the people don't even have their cameras on anyway), and if it's not, I already have a 4K Brio sitting atop my current monitor that I can easily use instead.

But then again, I look at something like the Dell U2723QE -- not 5K and only 350 nits of brightness, but $800 less expensive and comes with an adjustable/rotatable stand and VESA compatibility. And from the pictures, it looks like the Dell branding is only on the stand and not on the display itself. So if I put them on my VESA arms, I won't see "DELL" staring back at me.

And they can be delivered by the end of the week.

Knowing me, though, I'll probably regret not getting the Studio displays.
 
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klky

macrumors 6502
Oct 30, 2015
486
888
What are you going to use instead?

I'd thought about it too as I've got a pair of VESA mount Studio Displays on order, but I won't really use the speakers -- I've got a really nice pair of Edifier speakers on my desk (which will move way more air than the Studio Display speakers ever could) and a stereo pair of HomePod minis. And I'm sure Apple will get the audio issue sorted out in a firmware update. I'm also not too worried about the webcam issue. I suspect it'll be fine for my purposes (once a week work Zoom meetings where more than half the people don't even have their cameras on anyway), and if it's not, I already have a 4K Brio sitting atop my current monitor that I can easily use instead.

But then again, I look at something like the Dell U2723QE -- not 5K and only 350 nits of brightness, but $800 less expensive and comes with an adjustable/rotatable stand and VESA compatibility. And from the pictures, it looks like the Dell branding is only on the stand and not on the display itself. So if I put them on my VESA arms, I won't see "DELL" staring back at me.

And they can be delivered by the end of the week.

Knowing me, though, I'll probably regret not getting the Studio displays.

Currently using an LG 5K UltraFine. While it’s not perfect, it’ll do for now. I just really wanted an Apple display. I was planning on using the built-in speakers for a clean setup but even if I wasn’t, I don’t think Apple should simply get a pass. After all, I’m paying for speakers that work.

The delivery dates on the Studio Displays have greatly improved so I’m fine with taking a wait and see approach with the proposed software fix. I’m not confident but let’s see.
 
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chikorita157

macrumors 6502
Mar 8, 2019
284
442
Germantown, MD
What are you going to use instead?

I'd thought about it too as I've got a pair of VESA mount Studio Displays on order, but I won't really use the speakers -- I've got a really nice pair of Edifier speakers on my desk (which will move way more air than the Studio Display speakers ever could) and a stereo pair of HomePod minis. And I'm sure Apple will get the audio issue sorted out in a firmware update. I'm also not too worried about the webcam issue. I suspect it'll be fine for my purposes (once a week work Zoom meetings where more than half the people don't even have their cameras on anyway), and if it's not, I already have a 4K Brio sitting atop my current monitor that I can easily use instead.

But then again, I look at something like the Dell U2723QE -- not 5K and only 350 nits of brightness, but $800 less expensive and comes with an adjustable/rotatable stand and VESA compatibility. And from the pictures, it looks like the Dell branding is only on the stand and not on the display itself. So if I put them on my VESA arms, I won't see "DELL" staring back at me.

And they can be delivered by the end of the week.

Knowing me, though, I'll probably regret not getting the Studio displays.
With seemingly more and more reports of people experiencing various speaker issues, and Apple coming out and acknowledging as much, I decided to cancel my order.

I ordered a month ago and was due to receive it in the next 1-2 weeks. Was really looking forward to it but just don't feel comfortable anymore with all these issues.

You won’t regret it. I have a feeling that people love to overblown the issues on the Studio Display or hate it just like the whole controversy over the M2 Macbook Air over thermals and the SSD issue (although the latter is a bit egregious, but understandable due to chip shortage). The people who hate on the product probably don’t even own the product or tried it themselves. Life is too short to get worked up or angry at a product they don’t own.

Also, I got thumbs down pointing out that 4K is not 5K on that thread. From what I read, macOS doesn’t handle 4K monitors above 24” well as it defaults to 1080p 2x scaling, which is too big and loss of screen real estate and at 2x scaling, the text isn’t as sharp compared to 5K along with the moire and UI elements not being sharp. I have used 5K for two months after using non-retina displays for like forever and 5K is a lot easier on the eyes given how sharp the text is. This is especially the case with Japanese text as the Kanji, which is used in the language doesn’t look fuzzy for more complex characters.

This is what these haters don’t get as this is how Apple handles scaling compared to Windows. If you use Windows, you can use fractional scaling, which makes a 4K monitor work good. However, apps need to support high DPI scaling, or you have unscaled apps or apps that are blown up with fuzzy UI elements and text. The way macOS handles it allows apps to get high DPI support automatically, but it requires monitors that support 220 DPI for the 2x scaling.

Sure, the speaker issue will get fixed, although I don’t really use built-in speakers as I use higher quality speakers on my setup. Otherwise, I enjoy my Studio Display and I have mine on a standalone VESA stand. I also own a Ultrafine 5K for the Mac Studio, which I use in my home office two days that I telework and once in a while during weekends. I got the 2nd revision, which doesn’t have the issues of the 2016 version. I still use a 2K monitor as a secondary since having two 5K displays is expensive and overkill when my second display usually have other open documents/webpages/videos, music player, and/or Twitter timeline open.

Still, the Studio Display has a better panel. While the speakers and webcam are nice additions, I feel that they could have done without and just ship just the display without them like the Pro Display XDR and sell it for $1000. I guess Apple wants to deliver the complete package, which means making it appealing to the regular consumer. While there is the hope that more companies would create more monitors that work better on macOS at 5K given the growing sales of Apple Silicon Macs and the Studio Display in demand from the shipping times and lack of stock, although some of it is supply chain issue. For now, that is a pipe dream as there is only two options.
 
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thv

macrumors regular
May 12, 2022
185
212
My orders said the same thing. Clearly a bug on their order site. I'm not too worried. I don't think a giant box will show up expecting me to send back my old monitors, lol.
it just freaked me out a little considering my order message changed before making me think it was shipping on time, then delayed, I was like god now what have they messed up...

re: speaker issues I'm keeping my order... I'm buying it for the display only, the XDR is too expensive for me and I want an apple display that is 5k and matches with everything. I guess it seems petty but when we're paying this much I really don't understand a $1200 monitor that looks so cheap and plastic... if the speakers are functional enough to watch a show I'm happy, I have headphones & would use my kantos or something if I wanted better. I don't care at all about a webcam, I used my imac one like one time for a job interview. so it would be nice if it was just the display & lower cost, the height issue is annoying, I understand the frustration but I am still eagerly awaiting mine when they finally decide to send it :)
 

xraydoc

Contributor
Oct 9, 2005
11,004
5,473
192.168.1.1
You won’t regret it. I have a feeling that people love to overblown the issues on the Studio Display or hate it just like the whole controversy over the M2 Macbook Air over thermals and the SSD issue (although the latter is a bit egregious, but understandable due to chip shortage). The people who hate on the product probably don’t even own the product or tried it themselves. Life is too short to get worked up or angry at a product they don’t own.

Also, I got thumbs down pointing out that 4K is not 5K on that thread. From what I read, macOS doesn’t handle 4K monitors above 24” well as it defaults to 1080p 2x scaling, which is too big and loss of screen real estate and at 2x scaling, the text isn’t as sharp compared to 5K along with the moire and UI elements not being sharp. I have used 5K for two months after using non-retina displays for like forever and 5K is a lot easier on the eyes given how sharp the text is. This is especially the case with Japanese text as the Kanji, which is used in the language doesn’t look fuzzy for more complex characters.

This is what these haters don’t get as this is how Apple handles scaling compared to Windows. If you use Windows, you can use fractional scaling, which makes a 4K monitor work good. However, apps need to support high DPI scaling, or you have unscaled apps or apps that are blown up with fuzzy UI elements and text. The way macOS handles it allows apps to get high DPI support automatically, but it requires monitors that support 220 DPI for the 2x scaling.

Sure, the speaker issue will get fixed, although I don’t really use built-in speakers as I use higher quality speakers on my setup. Otherwise, I enjoy my Studio Display and I have mine on a standalone VESA stand. I also own a Ultrafine 5K for the Mac Studio, which I use in my home office two days that I telework and once in a while during weekends. I got the 2nd revision, which doesn’t have the issues of the 2016 version. I still use a 2K monitor as a secondary since having two 5K displays is expensive and overkill when my second display usually have other open documents/webpages/videos, music player, and/or Twitter timeline open.

Still, the Studio Display has a better panel. While the speakers and webcam are nice additions, I feel that they could have done without and just ship just the display without them like the Pro Display XDR and sell it for $1000. I guess Apple wants to deliver the complete package, which means making it appealing to the regular consumer. While there is the hope that more companies would create more monitors that work better on macOS at 5K given the growing sales of Apple Silicon Macs and the Studio Display in demand from the shipping times and lack of stock, although some of it is supply chain issue. For now, that is a pipe dream as there is only two options.
Yeah, I'm keeping my ASD orders and I'm not going to go 4K instead (the two ASDs are replacing a single 32" 4K I've had for several years now), but the price jump from top of the line 4K to top of the line 5K, of which there's really only two options, is not insignificant.
 

fromgophonetoiphone

macrumors regular
Dec 6, 2017
226
337
Currently using an LG 5K UltraFine. While it’s not perfect, it’ll do for now. I just really wanted an Apple display. I was planning on using the built-in speakers for a clean setup but even if I wasn’t, I don’t think Apple should simply get a pass. After all, I’m paying for speakers that work.

The delivery dates on the Studio Displays have greatly improved so I’m fine with taking a wait and see approach with the proposed software fix. I’m not confident but let’s see.
I use LG 5K at work, and while the Studio Display was a huge upgrade over the 1440p crap I was using at home, it also wasn't as amazing as I expected. I was happy to have a much better image but at the same time my eyes kinda just went "well it just looks like my work monitor now." I was slightly disappointed I didn't feel more amazement when upgrading, but hey, it's still a good display.

@chikorita157 you're right 4K isn't 5K but 4K isn't bad either even with the scaling the monitor does. If you're coming from 1440p or anything worse than 4K, it's a big upgrade. My partner has a 4K monitor next to their 1440p monitor and it's night and day different, and at the cost of $600 or so or even a little less with all the coupons you could stack, I did seriously consider if that was a better buy (I can buy 3x Dell U2723QEs for the price of a ASD with the stand upgrade).

I even brought my LG 5K back to compare against the Dell U2723QE. In terms of normal use for text sharpness, at working distances it's not that big, but if you do pay closer attention it's easy to discern the 5K being more sharp. With that said both are MASSIVE upgrades over a 1440p monitor so that's why I can see why a lot of people are happy with 4K even if scaling is far from perfect.
 

thv

macrumors regular
May 12, 2022
185
212
Mine has the same status, though it states it should've shipped last Friday 🤷🏻‍♂️
Estimate doesn't mean it ships the earliest date, you're supposed to get it within which most were narrowly... aside from me seemingly :mad: My updated date still shows (with odd status) Aug 5-12 so we'll see...
 
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