That’s what some people said about this issue and other lawsuits
Can’t you guys wrap your head around the fact that some people experienced what you didn’t?
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Apple to Pay iPhone 7 Users in U.S. Who Experienced 'Loop Disease' Audio Issues
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Can’t you guys wrap your head around the fact that some people experienced what you didn’t?
What are you talking about? Jobs worked hard to improve margins at Apple to above where Cook is even now, and Cook's numbers include a healthy dose of services revenue:
When Cook took charge, he lowered margins and stabilized them. Then service revenue kicked in...
When people wrap their head around the fact that some people don't experience what they did:
The post you quoted is simply refuting the assertion of "all".
I had this exact issue with my iPhone. Took it into the store and they replaced it on the spot after testing it. Was out of the store with a "new" iPhone in less than 10 minutes. I even had a smashed front screen
Thank god for the UK Consumer Rights Act.
Thank god for the UK Consumer Rights Act.
It will be paid for by the millions of iPhone 7 owners who experienced the issue, but never reported it directly to Apple, and thusly don't qualify for a payment.
oh wow. I didnt know this was a thing. 
The microphone on my iPhone 7 Plus stopped working sometime late 2019 or early 2020. I don't ever make phone calls so I didn't know until the 2020 lockdown happened and I was work from home and had to actually use my phone to make calls.
I ended up just using my airpods to make calls and held out until the iPhone 12 Pro Max came out and upgraded to that.
I don't recall ever dropping or hitting my phone hard. It was in a case since I got it on launch day.
I recall the camera was buggy and wouldnt let me take photos unless I had my airpods or earpods connected.
Videos didnt work or if it did there was no sound.
i didnt bother bringing it to Apple since it was already like 3 years old and out of warranty.
The microphone on my iPhone 7 Plus stopped working sometime late 2019 or early 2020. I don't ever make phone calls so I didn't know until the 2020 lockdown happened and I was work from home and had to actually use my phone to make calls.
I ended up just using my airpods to make calls and held out until the iPhone 12 Pro Max came out and upgraded to that.
I don't recall ever dropping or hitting my phone hard. It was in a case since I got it on launch day.
I recall the camera was buggy and wouldnt let me take photos unless I had my airpods or earpods connected.
Videos didnt work or if it did there was no sound.
i didnt bother bringing it to Apple since it was already like 3 years old and out of warranty.
The fact that greed is getting in the way of quality product design is the whole reason this happened. the Iphone 6-10s series pursuit of thinness at the expense of everything else has caused problems before, from the 6 plus bending far easier than it should to the audio loop issue on the 7. Spending a bit more on quality control would have prevented these issues.
They're a multitrillion dollar company. They don't need your help or your sympathy.
We're still one big happy Apple family. We always stood together in the past, helping people make better purchasing decisions and to understand the benefits of deploying Apple technology in everyones personal ecosystem of devices.
Just because the shareholders of our family become richy successful, deservedly so, our shared core beliefs are central to the overall Apple mission. Never forget that.
If Apple goes bankrupt due to this patent stupidity, we all lose. This is a slippery slope.
No, it is not a slippery slope. Masimo has just as much of a right to assert its patent rights as any other company. I owe no loyalty to anyone particular company. Apple happens to make excellent products, but that hasn't always been the case. Their 2016 macbook line comes to mind, and I jumped ship until a few years ago. This is coming from someone whose first computer was an iMac G3, my first laptop was a core 2 duo macbook, my first mp3 player was an ipod, and my first smartphone was an iphone. It serves no purpose to exhibit blind loyalty to a company that has no duty to anyone other than its shareholders.
Not true.
Apples number one mission and duty is to continue building incredible products and services that lead every category. Everything else flows, including to investors, from this central mission of engineering excellence that achieves unrivalled customer satisfaction outcomes.
Wrong. As a publicly traded company, their duty is to their investors, not the consumer. Apple owes a fiduciary duty to act in the best interests of the shareholders, and shareholders can bring a lawsuit if they do not think apple is working in their best interests. Apple owes no such duty at law to consumers. Its central mission is to maximize its investors returns, nothing more, nothing less.
Do you remember when Steve Jobs told shareholders they could go invest in something else if they wasn't happy with the Apple approach to doing business?
Do you remember that steve jobs died in 2011? It also doesn't matter what he said. I'm telling you what the law is. All that they care about is that the shareholders are happy, because guess what, the shareholders own the company. If they aren't happy with the way something is happening, the board is fully within their power to remove the officers of the company and replace them with people who will do what they, the board, want.
I raised Steve Jobs as an example because you are claiming he was breaking the law. There is no legal statute that dictates the corporation must put shareholders interests above everything else. Where you are right is that shareholder groups have the power to change management if they are unhappy with what the corporation is doing. So this knowledge may have an effect in decisionmaking at the executive level, but not at Apple.
correct, there is no statutory law such a duty on Apple. However there is a very, very long string of caselaw establishing that corporations have a fiduciary Duty to their stockholders. It doesn’t just have an effect, it literally dictates what executives must do.
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I think they all take a page out of big pharmas book with their own little twist on it. Release something knowingly bad that makes 5b then pay a 2b fine later. profit 3b
look up addiction to pain killers as an example