Apple Watch 8 - Microphone stops working after one or two usage

[vodkaPT]

Hi!

We have an apple watch 8, bough on launch day, phone and watch on latest version. (pair with iPhone SE 2020)

The microphone only works once or twice, before goes silence, this includes memo app, siri, calls, etc .

Sometimes without action the issue resolves by itself. To return on a later day, Apple say to take it to the apple store.

Reboot always solves the issue.

But before do that, is that a known issue? Any solution?

 

[Akroy45]

Hi,

have the same problem here in Germany and others also. I added an entry in https://communities.apple.com/de/thread/254205374
I think it is a bug in WatchOS.

 

[vodkaPT]

Hi,

have the same problem here in Germany and others also. I added an entry in https://communities.apple.com/de/thread/254205374
I think it is a bug in WatchOS.

Danke!
The watch was bough in Salzburg, Austria. Will comment on that thread !

Strange, looks a German speaking issue, haven’t see any complains on the internet.

 

[Akroy45]

now two persons wrote in the German thread that they removed the noise app from Apple Watch and installed it again from App Store. After that microphone seems to work. I have done this also some minutes ago.

 

[JulianJS]

I have the same problem and many other people apparently too (see macrumors forum, reddit, apple community forum, ...)
I think it's just a software bug, because it usually works again after a reboot. A replacement has also solved nothing for most, as the same problem occurs.

I hope that this issue quickly gets a lot of attention and Apple delivers a bugfix.

 

[Rasto19]

I have a certain error here. will reinstalling the noise app help?

 

[vodkaPT]

removed the noise app, so far is working fine.

 

[Acevalsl]

removed the noise app, so far is working fine.

Same mistake here in Valencia, Spain. I have also tried to uninstall the noise application and the error continues.

I hope you will release an update soon since next week I will have to return it before the deadline.

 

[vodkaPT]

Yes, all worked fine for a few hours. Siri. Phone calls. But all of a sudden the issue returned. Deleting the noise app didn’t help.

 

[Rasto19]

it works for me so far after removing the noise app. I want to try to reinstall it but I can't find it in the store

 

[henni2016]

it works for me so far after removing the noise app. I want to try to reinstall it but I can't find it in the store

You have to search for "Noise App" on the App Store directly on the Watch. As for the problem, the mic stops working even with the noise app uninstalled, so it seems this is a deeper underlying software problem.

 

[francescoposa]

I'm having the same issue, and it seems that removing Noise App does not help...
I hope that is a software problem that will be solved soon!

 

[austinted]

I also have a microphone problem on the Apple Watch Ultra. No response to the microphone and Noise app does not work properly. Deleting the Noise app did not help. Rebooting did not help. Support wants me to take it to the Apple Store.

 

[vodkaPT]

Does replace the device helps? It does not looks a widespread issue, otherwise would be way more reports.

And mainly, does not affect the US version or MacRummors and others would already talk about 😂.

 

[francescoposa]

I just noticed that in my case the issue is mainly verifying when Walkie-talkie is used. I’m keeping it turned off, and it’s almost a day not having this issue. Could be that for some reason the microphone continue to be used by some apps (e.g.: walkie-talkie), and there cannot be two apps using at the same time the microphone?

 

[henni2016]

It's happening with all apps that require the microphone.

We need to make some noise regarding this problem to Apple. Also i wrote to the Macrumors Editors, but they seem to ignore this case.

Update: Thanks to Macrumors for putting the case up on their frontpage: https://www.macrumors.com/2022/09/26/apple-watch-series-8-ultra-mic-issues/

 

[francescoposa]

I just finished talking with Apple support, and they suggested a forced restart on both devices (iPhone and Apple Watch).

1. Forced restart on Apple Watch: Keep pressing both the digital crown and the action button until the Apple logo does not appear on the screen
2. Forced restart on iPhone: first press volume up (and release), immediately after press volume down (and release), and keep pressing the power button until the Apple logo does not appear on the screen.

Now the problem does not happen anymore, but I need to wait for a few days before definitely saying that it's solved!

I hope that it helps!

 

[vodkaPT]

I just finished talking with Apple support, and they suggested a forced restart on both devices (iPhone and Apple Watch).

1. Forced restart on Apple Watch: Keep pressing both the digital crown and the action button until the Apple logo does not appear on the screen
2. Forced restart on iPhone: first press volume up (and release), immediately after press volume down (and release), and keep pressing the power button until the Apple logo does not appear on the screen.

Now the problem does not happen anymore, but I need to wait for a few days before definitely saying that it's solved!

I hope that it helps!

Already did that some time ago, also the unpair/pair, removing the noise app.

Nothing works. At least on my case the trigger that appears to break the microphone is phone calls, I can "test" successfully 20 times siri, but one or two phone calls using the watch and the micro goes silence until the next repeat.

but keep us updated on how is working for you!

 

[kindphotography]

My ultra is also having mic issues. 🙄

 

[Rasto19]

They replaced my watch with a new one the day before yesterday, so far everything is OK

 

[henni2016]

They replaced my watch with a new one the day before yesterday, so far everything is OK

Keep us updated on this!

 

[kindphotography]

It’s not hardware. Mine can work all day, then next day stop for a few hours. Very weird.

 

[henni2016]

My Series 8 worked for nearly two days without a mic issue, suddenly today it stopped working again. If i only could see a pattern here... totally sucks, Apple.

 

[dadoc04]

Also faced with this issue after my daughter couldn’t hear me when using walkie talkie

 

[Toratek]

How many of you have gotten the watches wet, and forgotten to activate water ejection?