Yes, good point, numerous insurers and some manufacturers offer accident coverage for an extra cost.
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Applied Pressure to Lid Causes Cracked Screen in Touchbar Macbook Pro?
- Thread starter theprocess21
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Yes, good point, numerous insurers and some manufacturers offer accident coverage for an extra cost.
Forgetting the kinda dramatic language your choices are pretty clear and $680 is very reasonable to me. Maybe just fix and sell then move on.
I feel bad for you OP, that really sucks to damage a fairly new product like that. I wouldn't expect Apple to cover accidental damage at all, sure they have in some cases when you get lucky, but that is not the norm. I think you have to suck it up and pay if you can, an expensive lesson learned.
Glass is a fickle thing. I had an iPhone 6 that I left in the sun, came back 30 minutes later and it had spider webbed. Mind you I dropped that thing on pavement a lot, so it was likely full of micro fractures. I would guess you may have closed it on a cable or something small, the screen looked fine after. Then during your commute heat or cold expanded or contracted micro fractures. This happens to glass based products sadly.
Agreed, check your home insurance or renters policy. as long as it don't hurt deductions too badly
Bad luck OP.
As these machines get thinner and thinner, they are going to give up the durability. It's the cost of thinness
As these machines get thinner and thinner, they are going to give up the durability. It's the cost of thinness
It may be worth it to inquire if your renters/ homeowners insurance, or perhaps even the credit card you bought it with has any protection program.
My insurance (Geico) has only a $200 deductible for something like this.
My insurance (Geico) has only a $200 deductible for something like this.
"I've never had an issue with Apple's quality quite like this"
Hehe......welcome to the "new and improved" MacBook Pro.
It's been one complaint after the other.....what does Apple do.....oh...they're still laughing it up and high-fiving each other for such junk design WITH a price increase.
Junk keyboard,
Junk battery life,
USB-C only,
Lame palm rejection,
Screens that flicker,
Fans that won't stop or slow down,
Keyboard that has squeaky keys with weird inconsistent sounds.
But hey it comes in space gray AND it has a touch bar that no one asked for AND is 17% thinner...no one asked for that either.
Needless to say I returned mine while I still had time and before I developed carpal tunnel syndrome.
[doublepost=1487920814][/doublepost]
That sounds like bs.....I've had more MacBook Airs than I can remember and NEVER had any problems.
The FACT is that Starting with the new MacBook Apple has done nothing but release complete JUNK products for their laptops.
All that while increasing their prices.......but hey......they come in space gray....
That's the fact.
Hehe......welcome to the "new and improved" MacBook Pro.
It's been one complaint after the other.....what does Apple do.....oh...they're still laughing it up and high-fiving each other for such junk design WITH a price increase.
Junk keyboard,
Junk battery life,
USB-C only,
Lame palm rejection,
Screens that flicker,
Fans that won't stop or slow down,
Keyboard that has squeaky keys with weird inconsistent sounds.
But hey it comes in space gray AND it has a touch bar that no one asked for AND is 17% thinner...no one asked for that either.
Needless to say I returned mine while I still had time and before I developed carpal tunnel syndrome.
[doublepost=1487920814][/doublepost]
That sounds like bs.....I've had more MacBook Airs than I can remember and NEVER had any problems.
The FACT is that Starting with the new MacBook Apple has done nothing but release complete JUNK products for their laptops.
All that while increasing their prices.......but hey......they come in space gray....
That's the fact.
I bought both the 2016 and 2015 to decide which to keep, in the end top spec 2015 refurb v 2016 was £1700 difference .
2016 machine was nice.
Value is just not there for me anymore
This is compounded by apple neglacting mac and macOS. They are now a idevice and iOS company
That's not a fact, that's an opinion.
Not to sound mean, but the warranty is for defects, while this occurred due to owner action. While sad and really bad luck, its up you as the responsible party to cover the cost.
I'm sorry you have to deal with this, and its a bummer but its not Apple's fault
You'd be surprised how often it happens here at work, a pen cap, paperclip, full on pair of scissors (that one was just stupid).
I think they have grander plans, not even iOS is at the forefront now (imo). I know that seems silly to say, but it won't be the first time a successful product was shafted for a bigger money maker (iPod).
Apple is now huge, and I am sure they are seeing that iPhone releases can only take them so high - I think they are going to use the vast resources on some very different ventures in the future, well we already know automobiles is one of them (and I don't blame them, there is probably a lot of money in that field). But I wouldn't stop there, with the talent pool and money they have, they can go into all sorts of fields. In addition to the car industry, I see them having a future in the energy sector and also a bigger role in the health sector.
It seems that Apple has largely pulled out of that, so its not something we'll be seeing from Apple.
I think their grand plans is iOS/iPads and they see that as the successor to the Mac to the degree Macs and OS X have gotten less attention.
Agreed, I think like other l large companies that once were on the top of the heap they'll change directions and head into providing services. IBM did it when their PC business was faltering, MS is doing it now and it has interjected life into their balance sheet and we can see Apple doing it with streaming
Are they definitely out of the car industry? I heard that they may still be designing/developing a car for Tesla, or perhaps, an autonomous system (which would still make them huge money). Think they are going through an approval process this year.
I think the medical industry is something they'd definitely tap into, absolutely huge profit margins, albeit a long and expensive process (which Apple, due to their resources, are in a good position to front).
Rumor has it the team has been largely disbanded and I believe the person heading that up has left.
It is a fact that the MacBook and the MacBook Pro are both weaker than their predecessor.
It is a fact that just because a device is thinner does not mean it should not be carried in a back pack because the screen might drop out.
First of all, that can happen on any device and secondly a devices thinness has nothing to do with what OP is going through.
A thin device can be just as strong, hence the reason I said I've had so many MB Air's I can't remember and NONE of them have had any problems.
Naturally, just as the value wasn't there for many in choosing between a 2014 refurb and a new 2015 when that was the choice. But it remains that the 2016 has numerous improvements and additional features that more than justify the price difference for many.
If facts matter, there isn't the slightest reason to believe the broken screen here is due to a defect in design or manufacture. And, if facts matter, the new MBPs are objectively improved in numerous ways over their predecessors. That you're in the minority who don't like the new keyboard and other changes doesn't alter that.
I heard the car died and they let people go. I know some people that worked on the project and they have gone elsewhere. Same with Google. It turns out there is a lot more to making cars than software.
Tesla has their own self-drive system. But, I bet they sucked up some former Apple and Google engineers. Ford also scoped up some of the talent.
I would be surprised if Apple wants to go in the medical industry in an way other than data. Having worked for one of the large biopharms I can tell you the costs are tremendous. We used to figure $1-2B to get a product to phase 1 trial. And a few more $B to get it market. And by then a large chunk of the patent time has been eaten away. So in a few a years a generic version comes out and you margins are crushed. Even the large biopharms are buying generic companies and going into other products (lotions, eyecare, etc) where the profits are lower, but so are the costs.
If the only thing that mattered when rating a computer is how much "stronger" than its predecessor it is then that would be relevant when trying to decide wether or not it's "complete JUNK".
Also, if you would have bothered to read what's been written before your post you would see that most things points to this not having anything to do with the quality of the screen. But it's fairly evident you're not interested in that but would rather just scream your opinion, which you are of course free to do. But I think it's a bit heavy to state it as a fact
I think I would still pay the six hundred bucks and get it repaired as selling for parts will not net that much money and you will need a computer.
There's a sort of back to front reasoning in this in so far there was never the value previously and remains today but the increase in cost is justified so you should be happy errr .................not IMO
With a one horse race OS we cannot distinguish between those that have limited choice to those that are more adaptable OS wise, add in those were starved of a new release and the "many" breakdown is far more complex than justifying the price difference etc etc and do not forget all ones who just had to suck it up
You sure your not a spin doctor
There's a sort of back to front reasoning in this in so far there was never the value previously and remains today but the increase in cost is justified so you should be happy errr .................not IMO
With a one horse race OS we cannot distinguish between those that have limited choice to those that are more adaptable OS wise, add in those were starved of a new release and the "many" breakdown is far more complex than justifying the price difference etc etc and do not forget all ones who just had to suck it up
You sure your not a spin doctor
Speaking of spin, the hash you make of what I said doesn't remotely resemble what I actually said, of course. If you'd like to address what I did say, I welcome your ideas.