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chelle.k

Sorry about your numerous "issues". As a hint, any electronic device only gives back in the like amount that you put into it.

Is there really anything so "important" on that iPhone that you need to lock it from now on ??

As I read your posts, my guess is this might happen again...(maybe avoid a repeat of all this drama)
 
Hello Chelle.

Please read this carefully.

There's a lot of advice given in this thread. Some very useful information is given. Unfortunately some of it is quite technical. You seem to be having a hard time following it properly.

That doesn't mean you're stupid. I'm sure you're an intelligent woman who knows many painting techniques that I have no idea how to do. This is a different skill area. I can repair computers but I can't fix cars. I ask other people to fix my car.

If these photos are genuinely important to you, I strongly suggest you find a technical person who knows their way around an iPhone and beg or pay them to implement the advice in this thread.

Ask around in your college, work your contacts, find a friend of a friend, advertise on MacRumors for someone local to you, maybe try CraigsList, but only if you are comfortable using it. Your aim is to find someone local to you who knows enough about computers and iPhones to be able to follow the instructions in this thread.

I suggest a payment of $20-$40 is probably enough - it shouldn't take more than an hour of their time to get you your photos back.

Are we cool?

Best wishes

RedTomato
 
The sad update on my photos... :eek:(

Well, thanks to all of you who tried to help me last week. I appreciate each and every one of your kind suggestions.

I thought I would send out an update to those who are interested or those who may come across this thread later, hoping for a miracle..... nothing seemed to work for me and if your circumstances are the same, I wish you all the very best of luck with your situation, but I would not spend as much time on it as I did, as losing well over a week of use of my cell phone was absolutely unnecessary in the end. I was just too hopeful, naive (or stubborn) to accept that my photos were no longer within reach.

FYI, I tried one final last ditch thing this morning and it was unsuccessful too, so I ended up going to the apple store today and they reset my phone. Of course everything is gone, but I then went to the AT&T store and they went in and reloaded all my contacts from my old SIM card, so that worked out okay.

And I acknowledge, as many of you mentioned, if I had only taken the few minutes and synched it with my laptop once, I could have gone in and bypassed the passcode to get to my photos. However, since I had not done so, my options were much more limited.

As it was explained to me by a high-up technician at apple, apparently, and I am repeating for the thousandth time that I am in no way a technical person, the iPhone, although a very good product with many similarities to my laptop, has a much less sophisticated system with only a basic "chip set". So, he explained that unlike my laptop where there they could go through many different "work arounds" to get past the safety/security features, this is not really feasible with my iPhone. Instead, it's quite straight-forward, so short of breaking into the phone (which would void my warranty, and considering I bought this phone only a few weeks ago, that was completely out of the question) there were no further alternatives but to completely reset my phone.

For the record, I/we (all my techie guy friends) tried every suggestion made here (except for the jailbreak thing for reasons previously mentioned) including trying to load through 3 different Windows XP and Vista machines (no dice in either case). I was even put on the phone with the iPhone technical support (for nearly 2 hours) and my call was escalated to the highest level technician (as people at the 3 other levels were unable to help). He even tried 2 more weird things that I cannot even remember what we did, but involved holding down various number keys, home button, power button and computer keyboard keys, while plugging/unplugging and powering the computer up (and he said these had worked in the past), but apparently because the woman at the At&T store that set up my phone and put on the added security feature(s), it was a hopeless case.

So he told me that "Unless you are the president or have very highly-sensitive info on your phone (which is not what it is intended for in the first place) you should never use the SIM PIN & the 'disable after x attempts' features when you activate your phone, as the combination of these obviously makes any salvage impossible".

So, again, to all the sweet people who genuinely tried to help me out with this mess, Hugs and Kisses all around. :D I mean it. I appreciate your time and all the smart suggestions you made, and even though they did not work for me, you are still the best in my book and I hope you continue to help others!

And lastly, to the mean-spirited jerk(s) who were of absolutely no help and did nothing but waste everyone's time with their argumentative comments, you all can kiss my shiny hiney! :mad: I am happy to see that the sweet administrators who PM'd me did end up removing your senseless babble. FYI, if you have nothing better to do on a Saturday night but to interfere with the conversations of others, I have three words for you.... Get a life!
 
Hello Chelle.

Please read this carefully.

There's a lot of advice given in this thread. Some very useful information is given. Unfortunately some of it is quite technical. You seem to be having a hard time following it properly.

That doesn't mean you're stupid. I'm sure you're an intelligent woman who knows many painting techniques that I have no idea how to do. This is a different skill area. I can repair computers but I can't fix cars. I ask other people to fix my car.

If these photos are genuinely important to you, I strongly suggest you find a technical person who knows their way around an iPhone and beg or pay them to implement the advice in this thread.

Ask around in your college, work your contacts, find a friend of a friend, advertise on MacRumors for someone local to you, maybe try CraigsList, but only if you are comfortable using it. Your aim is to find someone local to you who knows enough about computers and iPhones to be able to follow the instructions in this thread.

I suggest a payment of $20-$40 is probably enough - it shouldn't take more than an hour of their time to get you your photos back.

Are we cool?

Best wishes

RedTomato

Thanks for the suggestion Red, and you are absolutely right. The whole issue was so over my head it wasn't funny. But I will say, I got about as much help on Sunday and Monday than I thought was possible and I was also put in touch with several hacker guys one of my old roommates knows who were quite convinced that the set-up I had in the security settings, in conjunction with the fact the phone had never been synched was going to make it a real challenge. Neither of them were able to come up with any solutions that did not have something to do with a jailbreak (or something similar), which would void my warranty, which was not worth the risk to me. Especially after I spoke to 2 ex-Genius bar guys my friend knows from back up in Seattle, who said it was hopeless without a break-in, as they had seen the same issues first-hand from customers and since my phone is brand new and has no problems and I paid full price, it is not worth losing the warranty (they said there is a history of the iPhone getting janky once in awhile and I would want to be able to get a new one if anything really happened to it).

Although I was totally devastated last night, I finally came to terms with the fact that I was going to lose all my photos. And, as it always happens for me, on the bright side, my friend from Utah called while I was at Apple to tell me she is going home next week to attend a wedding and wanted to know if I wanted to tag along. I love serendipity! Anyway, I am going to go up with her and spend a day or two on the slopes and shoot some more boarding and ski shots for this mural, and then come back (all free of charge, except gas and food). So all in all it worked out great. Besides, I am sure the bigger snow and more radical athletes at the resorts in UT will prove to be better subjects than those I had taken here in SoCal anyway.

Thanks again Red. Have a super day! =.)
 
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