Let's say I bought a brand new iPhone 16 Pro. Theres a lot of things I love about it, but a few things that suck. So I will voice out what I like and don't like, but overall its a good phone.Apple added a feature. It’s optional. You don’t have to pay for it. Use it, don’t use it... Why criticize them over it? Makes no sense.
Saying only positive things makes no sense as you know there are several things you don't like, whats wrong with feedback? Of course being solely negative makes no sense either. Why keep the product if you overall hate it?
In my opinion, criticism and feedback makes better products. If I have lot of negatives towards the product and very few postives, of course I won't buy them.