Well please, if that's the case let apple know there is a particular technique to this watch band or else it falls apart. They can include a user manual with the band...lol
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Baltic Blue Leather Link - Piece of Junk
- Thread starter SnappingNeuron
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Since this happened to you, if this is the case, it’s you who do it particularly bad, not all the other people who do it particularly well.
Regardless Apple made the determination that it's not a warranty issue so you should figure out a different band to use during workouts..
Sorry I’m saying “should” as a judgment. Like Apple should be a little better with the $100USD+ ones.
Just so easy to blame the user 🙄 I'm willing to take responsibility if it was my fault, but saying "it's the way you take it off" is ridiculous, why not blame me because it rained once and a drop of water got on it...lol Thanks for making the situation worst by not being helpful. Any reasonable person can see this should not happen to a 120 dollar watch band in 6 months and it shoudn't be acceptable to apple either.
It's just apple being so closed minded about replacing it, it's only 6 months old. They usally have a 1 year warranty on everything. The fact they just shut it down when it comes to bands shows it's probably not the first time they have seen this.
Folks, no matter how many times you‘ll tell the OP that constantly working out in a leather band is a bad idea, he‘s just not going to listen because blaming oneself is always harder than blaming someone else, in this case Apple.
Again, you're not being fair and just being judgemental. Any reasonable person reading this knows that. Just taking the easy way out and saying it's all my fault is ignoring that there is a design, materials and workmanship issue here because it's just a lazy way out. Apple got to be so big because it has higher standards than that, don't bring us all down with you.
How would you feel if your iphone stopped working and someone said it's your fault because you worked out with it? The iphone is electronics...electronics and water dont mix...your fault. It's ridiculous.
The band was never put through anything that wasn't normal wear.
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Let’s all just take a step back and ignore why or how it happened and hear OP that it sucks and we feel their pain?
I’d be confused because that’s pretty unlikely, unless you managed to drench it in enough sweat that liquid intrusion into the device became problematic, including modern iPhones’ water resistance ratings. Hopefully you don’t sweat that much. I have had some friends kill their AirPods that way, though.
Sweat shouldn’t hurt the exterior of an iPhone because it’s not made of materials that are sensitive to liquid exposure. Like leather.
You would be confused because it's not the truth. Just like having a watch band fall apart after 6 months because you worked out with it the odd time. Maybe the leather is too thin between the magnets....nope, it's because you worked out with it...lol That's how apple got so big by blaming their users for screwing up their product /s...lol
I'm willing to take responsibility, but saying it's ruined because I worked out with it a few times is just dishonest.
You're lying. That isn't accurate. That section of the band contacts the skin directly and magnets never touch that side. The magnets only touch on the colored side of the strip on that band piece that shows the mm size on it.
The wear on it looks like extreme water exposure for a prolonged period of time in my opinion. I've had many of these bands over time and always wear them to the gym and my wrist sweats excessively. I also pat dry it after a workout and it has never done this over the years. The bands aren't water resistant but they don't damage this easily with sweat exposure.
Anyway, these bands can be replaced under warranty exception. In fact I have the chalk leather link and the band has quickly discolored in the 7 weeks I've had it. Probably an improper coating application. I contacted apple support last night and after sending them pics they're replacing it. My guess is they didn't offer to replace yours due to either time of having it, failure to provide proof of purchase, or they don't believe that you didn't do anything to damage the band.
You can spin your story anyway you want but your statements don't line up and you just sound like someone who wants to complain about apple.
Unbelievable. I am someone who took a picture of my faulty apple band watch and uploaded for others to see so they don't get ripped off too.
Apple refuses to warranty it, and I really think you are just trolling so it's not worth the time.
Sorry, but you lose all credibility of doing something "for others to see so they don't get ripped off too" when you lie about the functionality of something, to make up some excuse as to why you deserve to have your band replaced. It's not trolling to point that out.
Sure there are defective units, however if it was a persistent issue apple would have had some internal notes about it and offer up a replacement. This band is not brand new - it's been out since October AND this is not the first leather watch band to have magnets. Apple support is not dumb and they surely know when someone is BS-ing them.
Just seems like you're disgruntled they didn't replace your damaged watch band and came here to troll apple about it in hopes to garner some attention.
You say you worked out or exercised a few times. Most people who work out do so regularly, certainly more often than once a month. I would think that you would wear the watch when working out as that is one of the main purposes of the watch. If what I have just said is correct, something is not adding up with your story. Please correct me if I am incorrect.
So you want to just ignore the issues and blame me....that's trolling, you're not being helpful at all just trying to attack me. That's trolling. You're being dishonest about apple's policies and how a band is suppose to wear out...that's just dishonest. Go away...You're just being ridiculous.
Ok, so is there a certain number of times one can exercise with this band before the warranty expires? Lets just cut to the chase here.
You cut to the chase first and let us know how many times a week you wore the band when working out. It seems it was far more than a few times in 6 months. I certainly would not wear an expensive leather band as my workout band. Common sense leads to me to that approach.
Ok, you are not interested in providing information to back up your narrative. You had my support and sympathy at the beginning but with every new post, it dropped. It is now at zero. Good luck with your future watch bands. Good evening.
The issue is that you expect Apple to fix your mistake, which was repeatedly exposing your leather watch band to significant amounts of liquid and not taking care to protect it immediately thereafter. I’m personally too anxious/not wealthy enough to risk a workout with a leather band that costs that much, but azmscle said above that pat-drying is sufficient for protecting leather bands from sweat as a result of a workout, so I'll take their word for it.
Apple plainly states that the Leather Link band "is not water resistant" on the product page and always has. You exposed the band to water and it got damaged. That isn’t Apple’s fault, and its warranty — which does include watch bands — covers defects in design, workmanship, and materials, but not accidental damage. (No, leather that gets damaged from water exposure is not defective because it got damaged from water exposure.)
Again, it’s regrettable that you had to find this out the hard way, but it’s not Apple’s fault that you didn’t use the product as directed and it got damaged as a result. Have a good rest of your day.
Ok, so ignoring all the trolls and the ridiculous "you worked out too much with your band" like I am some sort of gym fanatic during covid topic...lol
I talked to Apple again at some senior tech levels and they looked at the pictures of the band and agreed to replace it as it is a manufacturing defect.
I would advise not to use the support chat because it's really bad, but once you talk to the smarter people at Apple, all was good.
Thank you to everyone else who was a reasonable person trying to legitimately help. Keep up the good fight.
I talked to Apple again at some senior tech levels and they looked at the pictures of the band and agreed to replace it as it is a manufacturing defect.
I would advise not to use the support chat because it's really bad, but once you talk to the smarter people at Apple, all was good.
Thank you to everyone else who was a reasonable person trying to legitimately help. Keep up the good fight.
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