I had to stop using leather bands years ago. Even not exercising, the bands would deteriorate from sweat and within less tan a year, they had to be replaced as the leather was badly deteriorated.
Glad it worked out for you.Ok, so ignoring all the trolls and the ridiculous "you worked out too much with your band" like I am some sort of gym fanatic during covid topic...lol
I talked to Apple again at some senior tech levels and they looked at the pictures of the band and agreed to replace it as it is a manufacturing defect.
I would advise not to use the support chat because it's really bad, but once you talk to the smarter people at Apple, all was good.
Thank you to everyone else who was a reasonable person trying to legitimately help. Keep up the good fight.
Leather and sweat do not mix. The bands should have a warranty (I hate when they say AppleCare for a watch applies to bands), but that warranty would not cover working out in leather. You should get a braided if you want a dress-up/workout band.
Apple never said anything about "not working out with this band" when I talked to the senior tech rep. In fact they laughed when I mentioned "is it because I worked out too much with the band on". It was a joke to them and just a way to troll people on here.That was my first thought too. When working out you're better off using the nondescript black silicone one that perfunctorily comes with the watch.
I know that's irritating for anyone who buys ia band thinking it's for all purpose use. But it just isn't reasonable to warranty a watchband (especially of certain materials).
If you see one in person you will know it's not real leather. There is a coating on them that is suppose to protect them, but it breaks down very quickly. Mix that with the stress of magnets constantly coming on and off, and it fails. There are other leather bands on the market you can work out with.why workout in a leather band? Especially when Apple sales multiple bands for work outs. Would you also sit in the sauna in your leather dress shoes? Cmon man
Yes, but that scuffing is the coating on the watch coming off, so it exposes the leather underneath to sweat and salt from daily use, which eventually leads to the leather tearing because of the stess the magnets put on it. It's not suppose to come off so easily. I wouldn't listen to the peanut gallery here saying just to baby it and not use it and that will solve the problem, definitely show this to Apple. I am assuming the new versions will have an improved coating on them.Possibly a defect batch. I do have 3 different leather loops but they don’t look nothing like that. I will post the pictures later today. But it looks like they are getting beat up.
This is what mine looks like… you can see the scuffing and black marks.
UPDATE!
Looks like I’ll be making a phone call to Apple and asking for a replacement for both of these AW bands.
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Thank you, I hope you get your bands replaced as well. Keep on Apple, eventually they do the right thing. It really seems to be a common problem with these bands, and most of the people saying otherwise don't even own them...lolGlad it worked out for you.
So it looks like they’re sending you a new replacement. Do you have to send the old one back?
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A common problem? You’re the only one this happened to. Because you aren’t supposed to get leather wet. Why is this such a hard concept to understand?Thank you, I hope you get your bands replaced as well. Keep on Apple, eventually they do the right thing. It really seems to be a common problem with these bands, and most of the people saying otherwise don't even own them...lol
I don't know if I have to send the old one back, I would assume so.
Yeah, I only use my leather bands when I’m going out with my wife or spending time in an air conditioned office.I’ve had my Baltic blue for many months. I wear it 2-3 days per week and it still looks brand new.……What do you people do? These are dressier bands and shouldn’t be used if you’re sweating or around water or whatever.
The OP band looks like severe water or sweat damage.
Ummm the words “Genuine Leather“ are stamped on the inside. Seems rather silly apple would lie about that. Just because it’s coated doesn’t make it any less genuine of leather. They even have it in the product description…If you see one in person you will know it's not real leather. There is a coating on them that is suppose to protect them, but it breaks down very quickly. Mix that with the stress of magnets constantly coming on and off, and it fails. There are other leather bands on the market you can work out with.
Yes, and it’s funny because my “leather” apple case is getting rubbery now. What’s missing in this thread is that there is no standard as to what can be called “genuine leather” and what that actually means. The people on this forum don’t even own these products but have a big opinion on it like anyone really gives a crap what they think…lolI feel that the quality of Apple's cases/straps has declined to the point of them being a ripoff. From the alleged leather of the iPhone 12 cases turning to rubber, to the delaminating and elephant skin effect of the plastic iPad folios. And now this. I'm sure some will claim it's all anecdotal, but the plural of anecdote is data.
I have traditionally always bought first party accessories but recently decided there's much better quality and much better value third party alternatives available, and they last more than a few months without falling apart.
Yes, and it’s funny because my “leather” apple case is getting rubbery now. What’s missing in this thread is that there is no standard as to what can be called “genuine leather” and what that actually means. The people on this forum don’t even own these products but have a big opinion on it like anyone really gives a crap what they think…lol
I have a leather wallet that’s been through the wash multiple times and over 20 years old and looks better than new, same with 3 belts. So it’s not an unreasonable expectation that a leather band can hold up to normal wear.
When talking with Apple, it was a joke to them you can’t get it wet. They expect these bands to last during normal wear and won’t ask for a complete run down of what you did with the band because that would be silly.
I would expect lower standards if I bought it for 9.99 on Amazon, then I could see the point of “not getting it wet” as valid, but this is an expensive band that when you pay that premium from apple it’s for the piece of mind your buying a product that will last and not have design flaws.
In conclusion: if you have this problem with your band let Apple know, and keep on them. It’s not acceptable to them either as they don’t want to sell poor quality products, and things like this they won’t know unless people tell them. They replaced my band, told me to wear it anyway I want, and if I have the problem again to let them know.