And many who would disagree for variety of reasons.Sarcasm aside, Apple does seem to put profits above listening to it's customers. There is an air of "we know best, what the customer needs" that continues to be the elephant in the room. I'm not looking for an argument, but my sense is there would be many who agree with my opinion.
And what you mentioned is hardly an elephant in the room given that it has been essentially at the foundation of how Apple has approached things in general.