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Mike Boreham

macrumors 68040
Aug 10, 2006
3,931
1,909
UK
I’ll share my experience with you in this regard. I had an iPhone 14 PM, and the battery quickly dropped to 83%, in just 15 months. Then it “magically” stopped at 83% 🧐
Other 6 months and the battery remained at 83%… which is technically impossible. My AppleCare+ was expiring in one month, so I called Apple customers support. The answer: at 83% we won‘t replace your battery for free. I opted for a trade-in for a new iPhone 16 PM, but just for your information I checked the battery with Battery Stats and the reported health was 78%, even if iOS insisted on 83%…
Third party apps use the ioreg parameter for battery condition. This can fluctuate up and down which is why Apple uses a different algorthm, which does not. Apple will not replace unless the Apple parameter is under 80%.

See my ioreg data fluctuation in this post.

I think the AppleCare+ expiration date is somehow “included” in the battery health algorithm … 😏

I think you’re right about this…my wife’s iPhone 13 Pro with AppleCare has been on 80% for six months!
 

FlyingDutch

macrumors 65816
Aug 21, 2019
1,454
1,296
Eindhoven (NL)
Third party apps use the ioreg parameter for battery condition. This can fluctuate up and down which is why Apple uses a different algorthm, which does not. Apple will not replace unless the Apple parameter is under 80%.

See my ioreg data fluctuation in this post.



I think you’re right about this…my wife’s iPhone 13 Pro with AppleCare has been on 80% for six months!
What I can say is Battery Stats was 100% accurate on every device I own… until the iPhone 14 PM reached 83% of battery health. After that point, Battery stats keep reporting an aging battery while Apple algorithm said something different (and very little credible).
Suspicious at least…
 
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Mike Boreham

macrumors 68040
Aug 10, 2006
3,931
1,909
UK
What I can say is Battery Stats was 100% accurate on every device I own… until the iPhone 14 PM reached 83% of battery health. After that point, Battery stats keep reporting an aging battery while Apple algorithm said something different (and very little credible).
Suspicious at least…
Apologies I have just realised this is iPhone forum and my reply and link were about Mac. What I said may still be true for iPhone but I don't have any evidence. In fact FWIW Coconut on my Mac (reads health on connected iOS devices), and Apple numbers are very close, but I don’t know if the Coconut numbers have fluctuated or not.

Yeah!…doing the above I have just seen my wife’s iPhone 13 Pro Apple health has at last dropped to 79% and says “Service” so I can finally get it replaced on AppleCare!

I searched for the “Battery Stats” app on the AppStore and didn’t find anything with that name. I am in UK and not all apps are available here. What is the exact name in the Store please?
 
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Populus

macrumors 603
Aug 24, 2012
5,983
8,448
Spain, Europe
Also for the iPad Pro M1.
Source , Apple website (search for Battery replacement, they will ask you the model and give you a quote, which is $99 for an iPad Pro if I’m not wrong).
I have an iPad Pro M2, and as far as I know, they swap your iPad for a refurbished one with a new battery. They don’t disassemble your device and change the battery, they replace the whole device.

This is the reason why they are reluctant to replace your iPad’s degraded battery even if you pay upfront. If the battery is not severely degraded, they won’t do it.
 

McNads

macrumors newbie
Dec 30, 2023
10
7
I have an iPad Pro M2, and as far as I know, they swap your iPad for a refurbished one with a new battery. They don’t disassemble your device and change the battery, they replace the whole device.

This is the reason why they are reluctant to replace your iPad’s degraded battery even if you pay upfront. If the battery is not severely degraded, they won’t do it.
In some situations they will do a standalone battery replacement on a pretty slim selection of iPad models. Couldn’t say if your model is eligible off the top of my head, but the change started to roll out a couple years ago.
 

Mike Boreham

macrumors 68040
Aug 10, 2006
3,931
1,909
UK
Many on here willingly spend $1K plus on an iPhone but, don’t want to pay $89 (or so) for a battery replacement. And instead, expect Apple to pay for it. I don’t get that kind of mentality.

If that was a dig at me, I would point out that I have paid out a great deal more than $89 for the “free” battery my wife’s phone is about to get.
 

Populus

macrumors 603
Aug 24, 2012
5,983
8,448
Spain, Europe
In some situations they will do a standalone battery replacement on a pretty slim selection of iPad models. Couldn’t say if your model is eligible off the top of my head, but the change started to roll out a couple years ago.
Okay, if two different users say they sometimes do it on some Apple Store, probably it is me who is on the wrong. I am glad Apple has started doing this! It is the most environmentally sustainable.
 

Abazigal

Contributor
Jul 18, 2011
20,397
23,904
Singapore
Many on here willingly spend $1K plus on an iPhone but, don’t want to pay $89 (or so) for a battery replacement. And instead, expect Apple to pay for it. I don’t get that kind of mentality.
I think he was hoping to leverage the warranty to get a free battery replacement, which is well within the terms of the arrangement, and Applecare costs way more than a normal battery swap anyways.

I guess the moral of the story is not to bother with product warranty of any sort. You are almost always better off simply saving the money and doing self-insurance.
 

Apple_Robert

Contributor
Sep 21, 2012
35,695
52,575
In a van down by the river
I think he was hoping to leverage the warranty to get a free battery replacement, which is well within the terms of the arrangement, and Applecare costs way more than a normal battery swap anyways.

I guess the moral of the story is not to bother with product warranty of any sort. You are almost always better off simply saving the money and doing self-insurance.
Making use of AppleCare+ through a natural course of events is understandable. Purposefully damaging the battery so that it ages prematurely so that Apple has to pay for a battery replacement is quite another thing, in my opinion. And the latter is what I do not agree with. And it appears the impetus for such action is the price of the replacement, which pales in comparison to the purchase of the phone with Apple Care+. If someone finds $89 (or so) unreasonable for a new battery from Apple, why makes the $1K purchase in the first place? This whole mindset of trying to get one over on Apple is one that I don’t agree with.
 

PPCmike

macrumors regular
Original poster
Feb 9, 2012
196
31
My wife and I used to work for UPS (that's where I met her) and periodically they had everyone on our sort go through 'training' whenever UPS did something new. For us specifically, as we were irreg drivers, we also got safety videos.

Each and every time we got some idyllic production of a clean facility where the workers were always following safe work methods, smiling and having a good time. It was never reflective of the hub (Ontario, California) we actually worked in. All of us (my wife and I and the rest of the irreg drivers) began to refer to these videos as 'Happy Hub Productions'.

The Scottsdale Quarter Apple Store sounds quite like that. To me. :)

Maybe it's where Apple drops all the good/great employees, LOL!
Nice a fellow upser haha still here 17 years.. preloader, driver, feeder driver :D people say AC+ is a waste of money the hazards of the job I don't want to have that issue like my AW where I didn't get AC+ on it.. no way will I pay for a screen replacement just better to get a new watch.
 
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PPCmike

macrumors regular
Original poster
Feb 9, 2012
196
31
I think he was hoping to leverage the warranty to get a free battery replacement, which is well within the terms of the arrangement, and Applecare costs way more than a normal battery swap anyways.

I guess the moral of the story is not to bother with product warranty of any sort. You are almost always better off simply saving the money and doing self-insurance.
I don't have an issue with paying for it but the phone is going to a country that Apple Care wont be offered I'm just wondering how low it would hit before that time comes.
 
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Abazigal

Contributor
Jul 18, 2011
20,397
23,904
Singapore
Making use of AppleCare+ through a natural course of events is understandable. Purposefully damaging the battery so that it ages prematurely so that Apple has to pay for a battery replacement is quite another thing, in my opinion. And the latter is what I do not agree with. And it appears the impetus for such action is the price of the replacement, which pales in comparison to the purchase of the phone with Apple Care+. If someone finds $89 (or so) unreasonable for a new battery from Apple, why makes the $1K purchase in the first place? This whole mindset of trying to get one over on Apple is one that I don’t agree with.
I was in a similar situation last year, where the battery health of my 13 pro max stubbornly hung on at 81% for three months. My AppleCare ended up expiring and I still paid out of pocket for a fresh battery. Make of it what you will. 😬
 

eyoungren

macrumors Penryn
Aug 31, 2011
29,656
28,433
Nice a fellow upser haha still here 17 years.. preloader, driver, feeder driver :D people say AC+ is a waste of money the hazards of the job I don't want to have that issue like my AW where I didn't get AC+ on it.. no way will I pay for a screen replacement just better to get a new watch.
I started in 1992, my wife in 1994 I believe. I was there before the West Coast Air Hub fully opened (guess it's called WAHCA now) and about a week into it they put me in bulk. Got $1 extra to learn the sort. We were on Intra Sort, 9pm to 1am, which is an NDA sort. Teamsters, Local 63. We left in 1999 though (got married in 1997).

So…we were there when UPS announced Hazmat and we were there when UPS started over 70s. Over 70s fell to bulk to handle. We got an entire M1 once, full of NDA EAM over 70s. That was (not) fun as it was Denver and Denver left at midnight from Ontario. But back then, the planes going to Denver didn't show up until around 10:30pm and they were consistently late. Short turnaround. Belly loads from a baggage cart happened a lot for Denver.

No idea how it all works there now as it's been 25 years since we left.

If I was doing that job now, you'd better believe I'd have AC+ AND a case. Totally would be worth it.
 
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PPCmike

macrumors regular
Original poster
Feb 9, 2012
196
31
I started in 1992, my wife in 1994 I believe. I was there before the West Coast Air Hub fully opened (guess it's called WAHCA now) and about a week into it they put me in bulk. Got $1 extra to learn the sort. We were on Intra Sort, 9pm to 1am, which is an NDA sort. Teamsters, Local 63. We left in 1999 though (got married in 1997).

So…we were there when UPS announced Hazmat and we were there when UPS started over 70s. Over 70s fell to bulk to handle. We got an entire M1 once, full of NDA EAM over 70s. That was (not) fun as it was Denver and Denver left at midnight from Ontario. But back then, the planes going to Denver didn't show up until around 10:30pm and they were consistently late. Short turnaround. Belly loads from a baggage cart happened a lot for Denver.

No idea how it all works there now as it's been 25 years since we left.

If I was doing that job now, you'd better believe I'd have AC+ AND a case. Totally would be worth it.
Wow I was only 8 when you started lol It's amazing hearing how all the different things that started up, I've always wondered how it was before those services started.. I told myself when I started I'd only do 3 years and that's it. I've always had a case on my phone plus screen protector.
 
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eyoungren

macrumors Penryn
Aug 31, 2011
29,656
28,433
Wow I was only 8 when you started lol It's amazing hearing how all the different things that started up, I've always wondered how it was before those services started.. I told myself when I started I'd only do 3 years and that's it. I've always had a case on my phone plus screen protector.
I was 22 at the time (54 now). It was a good job. We only left because of politics (plenty of stories on that) and after about three years of being on the mule shifter list and not advancing, it was clear I wasn't going to get anywhere by staying. Plus, two part-time jobs meant just one income for two people really. We quit and got full time jobs. Part of our pensions paid for moving to Arizona. The rest is waiting on our retirement years.

I don't use cases and a big part of that is primarily my choice of career. So, for 25 years I've been a graphic designer, which means computers and sitting at a desk. Since Covid, I've been WFH, so another reason not to need a case.

But I do acknowledge that in a physical job, a case is a really good choice to make.
 

Fred Zed

macrumors 603
Aug 15, 2019
5,873
6,549
Upstate NY . Was FL.
I was 22 at the time (54 now). It was a good job. We only left because of politics (plenty of stories on that) and after about three years of being on the mule shifter list and not advancing, it was clear I wasn't going to get anywhere by staying. Plus, two part-time jobs meant just one income for two people really. We quit and got full time jobs. Part of our pensions paid for moving to Arizona. The rest is waiting on our retirement years.

I don't use cases and a big part of that is primarily my choice of career. So, for 25 years I've been a graphic designer, which means computers and sitting at a desk. Since Covid, I've been WFH, so another reason not to need a case.

But I do acknowledge that in a physical job, a case is a really good choice to make.
Aww bless you’re only one year older than me. 😂👍🏼
The old Skool Posse 😀
 
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FlyingDutch

macrumors 65816
Aug 21, 2019
1,454
1,296
Eindhoven (NL)
Apologies I have just realised this is iPhone forum and my reply and link were about Mac. What I said may still be true for iPhone but I don't have any evidence. In fact FWIW Coconut on my Mac (reads health on connected iOS devices), and Apple numbers are very close, but I don’t know if the Coconut numbers have fluctuated or not.

Yeah!…doing the above I have just seen my wife’s iPhone 13 Pro Apple health has at last dropped to 79% and says “Service” so I can finally get it replaced on AppleCare!

I searched for the “Battery Stats” app on the AppStore and didn’t find anything with that name. I am in UK and not all apps are available here. What is the exact name in the Store please?
It is not an app.
It is just an easy shortcut.
You can find it here: https://www.payetteforward.com/shortcut-check-your-iphones-battery-cycle-count/

there should be a thread on this forum about that (I found it here).
 

FlyingDutch

macrumors 65816
Aug 21, 2019
1,454
1,296
Eindhoven (NL)
I have an iPad Pro M2, and as far as I know, they swap your iPad for a refurbished one with a new battery. They don’t disassemble your device and change the battery, they replace the whole device.

This is the reason why they are reluctant to replace your iPad’s degraded battery even if you pay upfront. If the battery is not severely degraded, they won’t do it.
Do you think they are going to give you a refurbished Pro unit for just $99 ?
Making use of AppleCare+ through a natural course of events is understandable. Purposefully damaging the battery so that it ages prematurely so that Apple has to pay for a battery replacement is quite another thing, in my opinion. And the latter is what I do not agree with. And it appears the impetus for such action is the price of the replacement, which pales in comparison to the purchase of the phone with Apple Care+. If someone finds $89 (or so) unreasonable for a new battery from Apple, why makes the $1K purchase in the first place? This whole mindset of trying to get one over on Apple is one that I don’t agree with.
I fully agree. But if you are stuck at 81/82% in 2 months before AppleCare+ expiration date…
Aww bless you’re only one year older than me. 😂👍🏼
The old Skool Posse 😀
Another old schooler here (53) 😅
 

Mike Boreham

macrumors 68040
Aug 10, 2006
3,931
1,909
UK
It is not an app.
It is just an easy shortcut.
You can find it here: https://www.payetteforward.com/shortcut-check-your-iphones-battery-cycle-count/

there should be a thread on this forum about that (I found it here).
Thanks. Doesnt give a value for current max capacity on my iphone 15PM. Will see if I can find the thread here.

IMG_4098.png
 

Mike Boreham

macrumors 68040
Aug 10, 2006
3,931
1,909
UK
Unfortunately I realized it doesn’t seem to work on iPhone 15 and 16 series, since Apple introduced the cycles count in iOS for them.
It worked on my 14 PM and on every iPad I own.
Just tried on wife’s 13 Pro and it says no analytics data, even though there is, and it shared.
 
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