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This was posted on the EA forums, and seems to have fixed my problems:

To any Mac users encountering this problem, load and login, go in to the Community tab, click custom game, and launch the most recent item I had to do it twice, because the game froze when it was rebooting, and I ran into the "Losing Key Packets" error. If this happens, just do it again, and it should be fine.

My son's imac was having the "map loading partway and then freezing" problem, and I tried this and it fixed it.

I'm not sure exactly what it does, but thanks so much. I never even knew that was there.

Anyone else?
 
My guess as to why this happens is perhaps during a map download, maybe a small map mod is downloaded to our computers. Maybe a Punkbuster update? That leads to the first lock, and then leads to repeat map load locking following. Maybe it's a mod that only works on the PC side (forgive me Father, for I have invoked) and not the Mac side.

In any case, reloading the patched game likely wipes the mod, and leads to it loading correctly.

In any case, thank goodness it works because it was driving me crazy.
 
BF 2142 crash after 5 minutes

I really love BF2142 (much to the chagrin of my wife). However, in the last couple of days I can't play the multiplayer version without the iMac freezing up entirely after about 5 minutes. I have to reboot to get back control of my iMac. I think this has something to do with PunkBuster. About every six months PunkBuster changes settings and it messes with Macs playing this game. Are there any other BF2142 Mac users with this same problem? I can play the single player version without issue. The program loads without issue as well.
 
24th Jan 2009: Mac Crash problems.

To the above poster:

On my community forums, everyone with a mac has been reporting crashes in game within about 5 minutes. I originally thought it was probably punkbuster, but now think it may be perhaps something to do with the latest quicktime update.

If anyone has any info regarding this, please post here. I'm going to contact evenbalance or anyone else that may be able to help and try and work it out.
 
aspyr has been having problems with about 1/2 of their games with the quicktime update. say they are working on it with apple. see the civ 3/4 crashing thread. also see some of the followup posts on the Apple support forums linked in the thread.
 
Crash Issue

I've been having a different crash issue. Whenever I try and play a game (single player OR multiplayer), the game loads successfully, but when I come to the weapons select menu, the mouse icon is frozen to the center of the screen. can't select anything, and the game has started. All I can do is quit the game. Anyone know what the problem might be?
 
To the above poster:

On my community forums, everyone with a mac has been reporting crashes in game within about 5 minutes. I originally thought it was probably punkbuster, but now think it may be perhaps something to do with the latest quicktime update.

If anyone has any info regarding this, please post here. I'm going to contact evenbalance or anyone else that may be able to help and try and work it out.

I also have had major problems. to the point where I have to hard reset the computer.
 
BF2142 Freezing

My BF2142 started freezing a few days ago, usually within a few minutes of starting a round. I reinstalled and manually updated Punkbuster. Didn't help. The only changes to my mac were recent updates to Safari and Logic Pro but since other people seem to be having the same problem, doubt that's it. Please post a solution if you hear one.
 
BF2142 freezing

I've had the same problems. Originally I thought it was a punkbuster thing, but after updating to the latest files, the problem still persisted. I haven't updated the quicktime patch yet so I'm not sure if that is what is causing the problem either. I've contacted evenbalance.com and also EA. I'll post back here if I get any response


Natty
 
turn down your graphics settings!

I heard back from the punk buster people and they simply pointed me to down load the latest version of the client.
That didnt work
I was speaking to some of the guys in my clan and one suggested to turn down the video settings to LOW.
That worked! no more freezes!

I played pretty much a whole round without a freeze. Can someone please try it to verify this fix
Thanks
 
BF2142 Freeze after 5 minutes

Natty,

I tried your suggestion. I went from high settings to medium settings to low settings. My system froze every time within 5 minutes of playing multiplayer mode. I think it really has to do with the QuickTime player upgrade. Everything worked great till I auto upgraded to the latest version of QuickTime player. Since then the game won't play in multiplayer mode any longer.
 
Natty,

I tried your suggestion. I went from high settings to medium settings to low settings. My system froze every time within 5 minutes of playing multiplayer mode. I think it really has to do with the QuickTime player upgrade. Everything worked great till I auto upgraded to the latest version of QuickTime player. Since then the game won't play in multiplayer mode any longer.

I don't think the graphics options will change anything. Probably just a fluke somehow?

Regarding quicktime, I've been discussing the issue on my community's forums, and the crashes are happening simultaneously with PC users, so it can't be quicktime. The ability to play on single player with no issue supports this.

Thus, it is a punkbuster issue. My even balance ticket told me to just install the latest punkbuster. I have done this in the past, and it just does not do anything. Plus, evenbalance's pbsetup application does absolutely nothing.

If anyone has any luck, please post.
 
Here is what EA support told me after running me through some basic configuration questions and tests -

Thank you for contacting EA Game support.

Due to the nature of your issue, more time is required for investigation. I apologize for any prolonged delays this might cause, but please rest assured that we are trying to handle your issue in a timely manner.

We appreciate the opportunity to assist you and look forward to getting you back in the game!

Thank you,
EA Rep Rafael
Player Relations EA.

I'll update everyone if I find a solution from EA. Less Exciting is probably right that its a Punkbuster issue. Especially if its affecting PCs and Macs in this game. In my brief one year experience with this game, if there ever is an issue its always with Punkbuster.
 
Not sure if its the quicktime upgrade

Thanks for giving it a try and posting your results

I'm not sure if its the quicktime upgrade because on my system, the freezes were happening before I decided to upgrade......
 
potential fix no good

I went online again with the lower video settings and it froze!

Sorry to get everyone's hopes up!

I called apple and they told me to clear out the caches, which I did, but it hasnt helped either.

They recommended to reinstall the game, has anyone tried this?

Also I'm thinking that perhaps this isnt a video/driver/punkbuster problem, but perhaps something has changed on the servers that affects the way the game talks to our macs.....
 
I don't believe it is a Punkbuster-related issue -- the last PB updated file was November.

I'm getting the same issue as anyone else: My computer freezes up anywhere from 20 seconds into the game to 20 minutes. The screen locks and the sound locks. I have to hard-restart my computer.

I had an issue back in November with the PB update - back then, the game would just kick me out of the server, no lock-up happened.

I got on the horn with Apple Support about trying to revert to an older version of QT. I was told that the only way to do that was to reinstall the OS, and when prompted with updates, don't update QT - just go to apple.com and download the previous version.

Ugh...
 
I don't believe it is a Punkbuster-related issue -- the last PB updated file was November.

I'm getting the same issue as anyone else: My computer freezes up anywhere from 20 seconds into the game to 20 minutes. The screen locks and the sound locks. I have to hard-restart my computer.

I had an issue back in November with the PB update - back then, the game would just kick me out of the server, no lock-up happened.

I got on the horn with Apple Support about trying to revert to an older version of QT. I was told that the only way to do that was to reinstall the OS, and when prompted with updates, don't update QT - just go to apple.com and download the previous version.

Ugh...

It's not quicktime. Playing single player with no problems indicates this. The problem is also occurring on windows machines as well.

PB was updated in november, which is quite far away now, so I'm not to sure about it either. But going on past experience, PB is usually the culprit.

Others have suggested that it's an EA master server issue. I'm not sure how one would test this.
 
I have been getting audio lockups tonight - play for maybe a few minutes (10 or so max) and then it will loop audio (same sound over and over) and the whole game locks up - have to command-option-escape to quit.

Man this is annoying. I really hate ea support (non existent)
 
BF2142 Freeze after 5 minutes

I didn't upgrade anything or change my settings BUT... THE GAME IS BACK ON! I played four rounds on multiplayer without issue. I didn't change Punkbuster, QT or anything else. I just waited and whatever someone was doing I'm BACK and playing again without issue. You might want to try it for yourself. YEAH!
 
Idk if it has been fixed yet (above post) But im pretty sure that it is punkbuster related. I can play forever on a non-punkbuster server. Punkbuster server = Freeze with looping sound within minutes.
 
FIxed It?

I got mine working again. Under audio options switch the audio rendering to "hardware" from "software". That seemed to do the trick. No idea why but it hasn't frozen in-game since then. Maybe just a fluke.
 
The problem seems to be fixed for anyone who hasn't discovered themselves yet. I made no alterations to any settings. If it worked after you changed something it was no doubt a coincidence.
 
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