Bought a Mac: What a mistake

[dpaanlka]

I just don't understand why those who just want to argue keep posting.

Well if you already *know* that the problem isn't BootCamp, then the only other option is to take it back and get a new hard drive. Since this is the only thing any of us can possibly tell you, why are you still posting?

This thread is pointless and I vote for it to be locked.

 

[pseudobrit]

Ok, let me CORRECT your chronology.

0: get new MBP. Yay!
1: install Bootcamp/XP
2: OSX kernel panic
3: Format drive, Reinstall OSX
4: Reinstall Windows
5: Use both for a day, no problems
6: OSX Kernel Panic/corrupted drive
7: Format drive, reinstall OSX ONLY
8: Use for a day
9: OSX Kernel panic/corrupted drive
10: Reinstall OSX
11: Fine for a few days
12: Reinstall XP
13: Run Disk utility, fine
14: Install MacDrive, juggle files, use files in OSX, juggle more files
15: Run Disk utility, fine
16: use ONLY OSX for 2 more days
17: OSX kernel panic/corrupted drive

Do you get the picture yet?

Don't get upset with me; you're the one who refused to follow the troubleshooting advice of everyone on this forum.

 

[pseudobrit]

YOU HAVE GOT TO BE KIDDING ME

Check post number 73. TWO pages ago. I've already done that.

I have already LISTENED to what you're saying, and I've been doing it FOR DAYS now. Please read before you form your arguments.

Out of curiosity, with the single partition on your machine containing a fresh install of just OS X over a zeroed-out drive, does the problem reappear? I noticed you stopped complaining about it kp'ing after post 73.

I'm just trying to follow along; it's a long thread with lots of noise.

 

[MacAficionado]

Dude, take it back to the Apple store. This is obviously not normal, you mau have a bad HD, or the Windows partitions has not been properly deleted. It is pretty simple, let somebody check it for you at the Apple Store. Remember they don'y provide support for Boot Camp, so ask them to check your HD.

 

[funkychunkz]

http://docs.info.apple.com/article.html?artnum=106464

 

[Cohiba]

I feel your pain... however...

I'm not impressed. All these mac commercials boasting about how reliable the Mac is, and I've had to reinstall OSX TWO TIMES in the first 48 hours of owning it, now it looks like I have to do it again. First time the system froze and wouldn't find the mac partition on boot. Reinstalled OSX. Lasted about an hour before a program froze, and then it turned gray and told me to hold down my power button to restart. Fine. About 5 seconds after pushing the power button to turn it back on, same thing. It keeps doing it. Reinstall OSX AGAIN. This time, I had to force quit a program that was frozen. Decided to restart just for good measure. Now, it goes all the way through boot up, "starting mac osx" and then goes to a blue screen with the round spinning thing. After about 20 seconds I get to a darwin prompt (???) asking me to log in. WHY? And it won't even take my login. I'm frustrated to all hell, and I'm beginning to think this was a $2900 waste of money....

Please help if you can...

Dan

My first (and only) Mac was purchased a couple of years ago, guess what it was a lemon didnt work at all out of the box! Returned it the next day and have not had one single problem with it since - absolutely love it! Couple of weeks ago I bought a new motorola Q phone, guess what didnt work properly and returned it the next day -works great now! Moral of the story? In todays day and age things are super hi tech and problems will occure no matter who makes it... take it back and get a new one, dont stew over the fact it isnt working... GET A NEW ONE.

 

[Macmaniac]

I starting to lose my faith in the ability of MR to be patient with new Mac users. We are here to be helpful, and of course some things are not going to make sense to new users right away, so coming down on them for running windows is just bad policy.

As for locking the thread I think that is a terrible idea, we are here to help this user straighten out his problems, not yell and scream at him for choosing to run windows.

If I used the attitude some posters are using to respond to this users problems I would be fired from my job. Tech Support is not easy, and troubleshooting a machine from afar is a bitch and a half, but losing ones temper with the user will not solve anything. In the service world you cannot treat people like that.

 

[iGary]

I starting to lose my faith in the ability of MR to be patient with new Mac users. We are here to be helpful, and of course some things are not going to make sense to new users right away, so coming down on them for running windows is just bad policy.

And just about everyone here had to drag the OP kicking and screaming to uninstall Windows, and then try to convince him to let the system be for a week or so with JUST OS X. Getting him not to reinstall Windows was like trying to get a kid to stop picking his scabs.

As for locking the thread I think that is a terrible idea, we are here to help this user straighten out his problems, not yell and scream at him for choosing to run windows.

You are missing the point. It is obvious that the Boot Camp software and MacDrive are what is causing the problem. It's not an "Eww don't run Windows thing," its a "Man, it looks like Boot Camp and MacDrive are really meesing with your system" thing.

If I used the attitude some posters are using to respond to this users problems I would be fired from my job. Tech Support is not easy, and troubleshooting a machine from afar is a bitch and a half, but losing ones temper with the user will not solve anything. In the service world you cannot treat people like that.

This isn't a job. Sorry if I was a little blunt, but there are tons of times that help is offered on this board and you get "why should I do that," when you are the one trying to help.

Not to get OT, but I think the lack of graciousness people display here when trying to get help is far worse than the people giving help...

 

[MacBoobsPro]

Hi dmurray14,

Upon first reading your post it did seem like Bootcamp was the main culprit but on further reading it is looking more and more likely that it is infact a hardware, more specifically a HD problem. So my suggestion is to take it back and get a new one.

On a side note if this is your first post on a mac forum try to be less aggressive in your replies because as you found out it only causes negative reaction and the thread ends up off topic and you dont get a clear answer to your question/problem. Mac forums are quite unique in the fact that we mac users are quite a tight community genuinely trying to help others where we can. Its kind of like free support that is actually useful! Thats one of the things that makes buying a mac so great.

I hope you manage to sort out your problem and it would be useful (to others) if you post a conclusion to your 'saga' so if it infact happens to other people there will be an answer to their problem and they wont have to go through the same frustration as yourself.

 

[Macmaniac]

This isn't a job. Sorry if I was a little blunt, but there are tons of times that help is offered on this board and you get "why should I do that," when you are the one trying to help.

Not to get OT, but I think the lack of graciousness people display here when trying to get help is far worse than the people giving help...

I completely understand its not a job, I just think people should have a little more patience. I understand users can be very stubborn about things, but being politely blunt is still possible.

Yes people could be a little more gracious when asking for help, but its still not an excuse to get angry with them, even if you know that they are ignoring good advice. In the end a graciously professional approach will always suit both parties best.

 

[dmurray14]

Dude, take it back to the Apple store. This is obviously not normal, you mau have a bad HD, or the Windows partitions has not been properly deleted. It is pretty simple, let somebody check it for you at the Apple Store. Remember they don'y provide support for Boot Camp, so ask them to check your HD.

I've tried, but unfortunately I need to prove to them it happens without boot camp too, so that's what I'm doing now. Nothing unexpected, though, I understand why they have me doing this.

Out of curiosity, with the single partition on your machine containing a fresh install of just OS X over a zeroed-out drive, does the problem reappear? I noticed you stopped complaining about it kp'ing after post 73.

I'm just trying to follow along; it's a long thread with lots of noise.

It hasn't yet, but it has happened before with OSX only. I am expecting it to happen again soon. The problem is, it usually doesn't happen until I've gotten a good amount of programs on there and things set how I like them. The problem with that is, of course, that I am hesitant to install all my programs and documents in fear that I may lose them again. But if it's what I have to do, then I'll do it. I'll keep you guys updated.

I completely understand its not a job, I just think people should have a little more patience. I understand users can be very stubborn about things, but being politely blunt is still possible.

Yes people could be a little more gracious when asking for help, but its still not an excuse to get angry with them, even if you know that they are ignoring good advice. In the end a graciously professional approach will always suit both parties best.

Thanks. I hope no one is misunderstanding why I am getting upset here. And I do hope that it is clear that I very much appreciate all the people who are offering honest, helpful ideas. If I haven't made that clear already, thank you again. I just wish the others with nothing helpful or nice to say would just leave so the interested people can have a legitmate discussion...

Thanks,
Dan

 

[dpaanlka]

its still not an excuse to get angry with them, even if you know that they are ignoring good advice

I think that's a perfect excuse. You should toss "repeatedly" in there, right before "ignoring good advice" - then add ", then accusing us of not wanting him to run windows because it is windows, not becuase it might be messing up his system" at the end, so the final sentence would be:

its still not an excuse to get angry with them, even if you know that they are repeatedly ignoring good advice, then accusing us of not wanting him to run windows because it is windows, not becuase it might be messing up his system

I also wouldn't call it "angry" - random people on internet forums aren't worth the energy required to be angry. More like head-shakingly frustrated.

 

[dmurray14]

I think that's a perfect excuse. You should toss "repeatedly" in there, right before "ignoring good advice" - then add ", then accuses us of not wanting him to run windows because it is windows, not becuase it might be messing up his system" at the end, so the final sentence would be:

Please go away. I just don't understand why you keep bringing this up. I've been following your advice since post 73. Just let it go...

 

[dpaanlka]

Please go away. I just don't understand why you keep bringing this up. I've been following your advice since post 73. Just let it go...

Because you keep telling me and other Demis to go away. I paid to be here and help people willing to receive help, as did iGary and several others. Did you? You know, we are trying to help you, as much as you might not like to believe that.

Saying that, we've already touched on all the topics that could possibly help you, so that renders this thread pointless and I must again call for it to be locked. It's only going to serve to spread hatred and angst among MR members, and we should all just forget about it.

 

[dmurray14]

Because you keep telling me and other Demis to go away. I paid to be here and help people willing to receive help, as did iGary and several others. Did you? You know, we are trying to help you, as much as you might not like to believe that.

Saying that, we've already touched on all the topics that could possibly help you, so that renders this thread pointless and I must again call for it to be locked. It's only going to serve to spread hatred and angst among MR members, and we should all just forget about it.

Frankly, I don't care whether you paid to be here or not, I did not ask you to do that. Having said that, I'll say it yet again, I VERY MUCH APPRECIATE THE HELP. I don't think I can make this any more clear. I just don't appreciate it when people don't read what I wrote and attack me because they don't think I'm taking their suggestions. I am following your (and others) directions and it is helping me. I don't know what else to say.

Again, I appreciate the help, I just don't appreciate being attacked, or arguing about mundane personal things that aren't relevant to my problem. I think locking this thread would be unfortunate, as my issue isn't over yet. But I'll leave that up to you...

Dan

 

[Peace]

dmurray14 it's become obvious that your problem can not be fixed in this discussion..
MacRumors does not represent Apple Computer and from what I've seen lurking here is your system runs fine now(so far)..So I say lock this discussion up.It's a waste of space.