… the 'dropped from waist height' claim is a wild exaggeration - it was like 30cm from the ground when it slipped.
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MP 7,1 Bought two Mac Pro for my business, problems with both.
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It's not "free" it's included in the price of the device from Dell. No extras needed.
That wouldn't be "competing Chinese factory", that would be a "supplier" and is why receiving inspection is important. If you get bad components you need a good Supplier Quality Engineer to jump down somebody's throat sometimes. That would make the factory producing the case look bad, not the place actually assembling the MPs.
Someone with the purchasing power of Apple should be treated better from a supplier standpoint than some small company.
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Golfcart/wagon delivery? Sounds like a step above back when USPS used horses.
Perhaps they don't want you mucking around in there except when absolutely necessary, and when you do, they want it to be as safe as possible, both for you and the parts inside.
Only a major inconvenience for people who spend more time inside the machine than actually doing stuff with it. Almost like they'd like to discourage that sort of thing as much as possible.
Well, it would seem like fun to have this thing sitting in a corner all wired up and having to dismantle the setup just to e.g. check if fan #4 is making that odd noise or what the diagnostic LEDs on your PCIe expansion say when all the non-'Pro' PC users are able to just pull off a side panel to check exactly that.
One could go back to not doing anything of importance that much faster!
It’s just a computer. It’s not about to bite your fingers off. For people who spend more time inside a computer you say? Like IT workers? They want to discourage IT from working on it????? Hmmmm.
I don't think you should be working on the interior of a computer that's still juiced up with with a metal screwdriver. It's one of the golden rules of electricity. My company insurance wouldn't cover a blunder like that. In fact, I would probably be heavily fined and libel for my injured or dead employee.
When I was a wee sprout, my job was working inside computers. We had a service manual. Are there no service manuals anymore? I'm sure one of the first instructions is, "Disconnect all cables prior to removing the cover." Taking shortcuts unless in an emergency is a bad idea where stuff that runs on mains voltage is concerned.
It doesn't look too difficult to defeat, I'm sure some idiot will figure out how. It wouldn't surprise me if Apple has other sensors that detect if power is applied without the cover on. #warrantycoveragedenied
Fun story. It was free with the refurb alienware desktop I had when I was in college 5 years ago! Turns out they usually come with the same on-site warranty service the precision towers come with lol. Looks like that's still the case.
Then again, before Apple stores popped up everywhere, Applecare used to have on-site service as an option.
Having to remove the plugs to unplug the case sounds lame. Not a show stopper, but lame anyway.
Meh, I am disappointed in how terrible Apple's warranty option is. Looking into it, the Precision towers also come with 3 years of that on-site warranty. For another $275 you get it 24/7 and they'll come to you within 4 hours.
Admittedly, since I'm a software engineer, I can get away with dell hardware. The servers and desktops my stuff builds/is hosted on are running linux anyways. For my home stuff I just DIY. If I need a new video card I'll be back up as quickly as I can get my hands on one.
The good news is, hardware doesn't fail that often! But it sounds like it'll really bite if it does. Especially if you need an exotic part that only Apple can get for you.
I have an issue, where the case slides on ok, but when it reaches the bottom there is a couple of mm so I have to push down on the top before being able to lock it. Does anyone else have this. I'm also waiting fo bit to warm up, just to see if it's anything to do with the cold.
Ok, I think actually I was fast to complain, but when I twist it, it closes the gap itself. Think it's a design thing. It doesn't close all gaps when it's pushed in until it locks...
totally panic posted. honestly after so many issues with the last - and recently the laptop. I was quick to think it was a blooming error.
Thanks for posting the video. Phew.
Mine had a puncture wound through the outer shipping box, which left a dent in the Apple Mac Pro packaging, which was otherwise pristine.
My preference next time is buy one in stock at local Apple Store. This thing is just too bulky for individual shipment. I would rather have one that made the journey on a pallet -> climate controlled store -> seat belted in my car -> carried upstairs by ME.
In the case of the Rack, the lid can certainly come off & be powered but apparently the fan noise is higher until the case is closed again. See
for a thorough overview of the rack
I had the same issue the first time i worked the covering. I panicked because it would not turn on. I lifted the covering and gave a good/steady push down. This did the trick. Really don't want to have to lift the lid again for awhile
The Apple Store is a retail store. It doesn't have an enterprise section. They don't have Mac Pro 7,1s in stores for display that I've seen. Why would people think that the retail store is capable of this kind of service?