Hi smurphy917,
I'm in the same situation, when I open the lid of my brand new Macbook Pro 16 for the first time it does not power on. I also ordered my Macbook in early April and just now got it in my hands and opened the box to find this exact situation. What was the problem? Did Apple exchange your macbook or was it repaired?
Tahnk you!
Did anyone ever fully diagnose this issue? I’m in a unique scenario as I actually ordered my 16 MBP in early March but due to me living overseas and the COVID situation, I just now got it in my hands and opened the box to find this exact situation. Obviously 5 months is a bit beyond the standard return window and I’m overseas anyway, so I’m hoping Apple can quickly fix it but would love any details on the actual issue here, if anyone has them.
You will see a lot of dead batteries with this MBP. I have an MBP 16" with maxed out specs, the most expensive computer I've ever owned, and the most unreliable. A few times per week, including as I type this, my MBP will stop charging and the battery will start draining fast, usually 1%/minute for the first 50% of battery, and then it accelerates.I just received a brand new Macbook Pro 16 inch today and when I open the lid the first time it does not power on despite pressing the power button as well. I plugged it to the wall charger and the screen displays battery icon in red with a charge icon just below it. Kept the laptop charged for few hours but it still will not boot and battery still seems empty.
I have tried resetting the SMC through several methods to no avail.
Anyone has a clue?
Same here, this is so f—ked up big time...I just received a brand new Macbook Pro 16 inch today and when I open the lid the first time it does not power on despite pressing the power button as well. I plugged it to the wall charger and the screen displays battery icon in red with a charge icon just below it. Kept the laptop charged for few hours but it still will not boot and battery still seems empty.
I have tried resetting the SMC through several methods to no avail.
Anyone has a clue?
Dude I got mines going when the same thing happened to my Mac book pro 16”. Opened the box and it was dead ☠️.I just received a brand new Macbook Pro 16 inch today and when I open the lid the first time it does not power on despite pressing the power button as well. I plugged it to the wall charger and the screen displays battery icon in red with a charge icon just below it. Kept the laptop charged for few hours but it still will not boot and battery still seems empty.
I have tried resetting the SMC through several methods to no avail.
Anyone has a clue?
Mark, I’m having same issue with 2 macbook pro 16inch models. I got them in March and left to sit idle for all these months and today I see this issue.Dude I got mines going when the same thing happened to my Mac book pro 16”. Opened the box and it was dead ☠️.
put two wires to charge the battery up faster and hitting it hard with two charge wires must of help me out.
Mark, I’m having same issue with 2 macbook pro 16inch models. I got them in March and left to sit idle for all these months and today I see this issue.
Does plugging in two cables actually fix the issue? I’m worried if that would blow the laptop. Please reply.View attachment 977779
My guess is that only one of your bricks is warm under that setup. Per simple Google search:@Mark Soyka ,Did you say something? I don’t see anything. Group let me know if some one has quick solution for this issue.
Both the bricks are cold. I don’t think the macbook is drawing any power in my case. Any other solutions that worked for the guys here. Appointments are not available at this moment and anything to turn it on helps.My guess is that only one of your bricks is warm under that setup. Per simple Google search:
View attachment 977808
The symptom is similar, but the cause might be different. In my case, I got the MacBook Pro 16" (2019) in January. Updated the macOS, installed some apps, and then the computer was left on the shelf. Not a dead-on-arrival, in my case.Did anyone ever fully diagnose this issue? I’m in a unique scenario as I actually ordered my 16 MBP in early March but […] got it in my hands [in August].
I ordered the same configuration and had two dead-on-arrivals. Did your 3rd unit work out for you?Same issue here, went through two laptops with the same dead battery from different apple stores. Reseting the SMC did nothing. Only two stores had my config in stock, which I was surprised any had it so I drove an hour for each. I attached the specs below if that matters. I'm waiting for my third unit to ship now, hopefully from a newer batch. Talked to apple support for 2 hours and their only solution was to issue a replacement.
If they want to send me one of their stupidly expensive adaptors or another Mac that actually works with a USB-C port I'd give it a try. But, seriously, they shouldn't be shipping out $4000 machines that the user needs to fix before they will work.Hi
Just got the issue on servals MB16 DOA
After call Apple support, follow this support and all work fine:
Revive or restore an Intel-based Mac using Apple Configurator 2
In rare circumstances, Apple computers may become unresponsive and the chip’s firmware must be revived.support.apple.com
I'm glad it worked for you. When my 3rd MBP 16" came DOA, I gave up and asked for a refund. There's something wrong with these and I have zero confidence that they'll be reliable in the future. Very disappointed.I have just fixed the same problem, posted the solution here:
16" Brand new macbook pro not charging / booting up
I'm an IT guy of a company. We have ordered some 16" macbooks for our developers but they're not charging/ booting up. When I try to boot up, a battery icon appears on black screen just like e...apple.stackexchange.com
Hope this helps.
Thanks!
Yep, I am waiting on apple silicon 16" MBP. The 2019 intel 16" gets beaten by M1 MBA in battery life, low heat and smoothness. u don't get that laggy macOS experience on M1 MBA.I'm glad it worked for you. When my 3rd MBP 16" came DOA, I gave up and asked for a refund. There's something wrong with these and I have zero confidence that they'll be reliable in the future. Very disappointed.