Regardless, all that matters is what the consumer chooses to do with their money. And if their concern is they are not content with the product, they have the right to do what they want with it, which means they can return it or exchange it for a different device. You have options in the world we live in, given that all of our expectations are different.
Agreed, but for the sake of ethical mindfulness if that matters to you (it should!), there are also considerations of common sense, perspective, proportion and perception of value which go to make us balanced individuals capable of making sensible choices in a capitalist society. We should all aim to achieve these principles, which in turn would definitely benefit the economy, primarily by minimising waste, which hurts the environment and reduces wages. If everyone lacked these principles, or decided to go against them on the basis of simply having the option to be perpetually dissatisfied, to hold extraordinary personal expectation, the result would be chaos. Can you imagine if every slight or blemish on any item would result in the goods being deemed imperfect and returned / destroyed?
I really do understand that people like stuff pristine, perfect, but honestly… it’s just stuff, none of it actually really matters. Conversely, we should still have standards, but in this case, if the phone’s flash works, then is it not actually fit for purpose? Is it actually reasonable for a consumer to crack out a magnifying glass and inspect for micro imperfections?
The misconception is that some people have higher or lower standards than another, but the truth is that many people have not achieved a functional level of balance which enables them to gain perspective of what does and does not matter in this world. And that’s symptomatic of humankind's current problems and it’s entitlement to consume everything because it simply can. Having kids, for example, really helps on that front, or it should at least – when you’re worrying about the well being of your offspring and making the world a better place for them, so long as your iPhone works as expected for the purpose of facilitating, documenting and generally helping you live your stressful life as worried person in this mad world, that’s pretty much job well done, Apple.
Anyway, not trying to start a fight, just blown away by this thread, and felt compelled to add my say. Peace out.