Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Build quality Air vs Pro
- Thread starter Southernbreeze
- Start date
- Sort by reaction score
With my new M4 yes I did. That's always the best way to check is by using a flashlight up close.
I never knew about this. What is going on with Apple's quality control? Are these being manufactured in sewers?
I find this bad of quality control on such expensive devices an insult.
So I was checking with a flashlight on the screen and I just discovered a small short hairline scratch in the centre of my screen. Like 0.5cm long. Really considering exchanging it. This definitely came from the factory and not me. Garbage QC.
Last edited:
I'd add if you are doing serious photo editing you probably will be using a calibrated external monitor anyway.
The issue with message boards is tehy are a small sample set, and problems tend to get amplified as people assume the small data set is representative of teh larger population. Apple has had issues over the year, such as the scissor keyboard, but every problem on a message bar dis a real problem.
Mine still is.
The OP went for an M1 Pro, a good choice.
The W126 may be well made, but having owned several Mercedes and driven more I'd say their build quality is not what it once was.
Told you. Should tell Apple about this by emailing them tcook@apple.com and fole a complaint on the apple feedback page.
Maybe it's from someone "testing" the device by someone closing the lid and putting all their weight on it?
When you first mentioned it, oops I was imagining something different. Like constant easy to see abrasive scratches everywhere. But now I see what you mean. How many units did you get that had hairline scratches on the screen?
I checked again and my scratch is like 2-3mm long.
Where did you buy your unit? Is it custom made? If so, where exactly did it ship from?
Hmmm. I just bought a 16" M4 Pro (and a Windows laptop) this week. Both are fine machines and do what I need them and want them to do. I put them in cases. Never thought of putting all my weight on either of them. What if they didn't hold and you broke them? Would you blame Apple for that conduct?
I baby my machines, not masacree them.
I baby my machines, not masacree them.
Air would suit my uses fine but the Pro is simply nicer and I love the nano-texture display. I also just upgraded to the M4 Pro from a 2018 Intel MBP, and plan to keep this machine for at least 5 years. If you have the means, go for the machine you're drawn to.
I’ve owned mine for almost a week now. Yesterday the power button bottomed out and did not come back up. It still works, but is stuck as if being depressed all the time. Going to return it but I got it at Best Buy and they don’t have more in stock right now.
Truly bummed because other than this, the machine is awesome.
Yes dents. It is like if someone pushed a needle against the screen. its that tiny.
Apple's quality control has really gone downhill over the years. We shouldn't have to fully inspect brand new devices with a flashlight out of the box.
I don't do this with the other laptops I buy. I mean I'll stick check it for damage and dead pixels. But not to the extent with Macs of sticking a flashlight 2 inches to the screen.
I was cleaning my screen and was using my flashlight and came across a 2" semi circle light scratch. This one is just unacceptable and I definitely did not do it. It's a perfect semi circle. I tried to buff it out but it didn't do anything. I will be exchanging this piece of garbage tomorrow at Best Buy. Thanks Apple for nothing.
Personally I would make a picture if possible and email tcook@apple.com and even file a feedback complaint on their website so they know about this.
A lot of people have been complaining about this since the new M-series which is three years.
Why is their QC so bad? I reserved the last M3 Pro in my city so this better be a good unit. Does Apple even take stuff like this seriously or do they ignore it?
Thanks for mentioning this, otherwise I would have never checked the screen with a flashlight,
No problem. You pay a lot of money and Apple promotes this as premium products. But honestly, a cheap ACER does not have these scratches.
I dont know why, i already sent email to tcook@apple.com.
There are lot of reports online, people find out later when cleaning, they think they have damaged it themselves, but probably it was already like this out of factory.