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phrehdd

Contributor
Oct 25, 2008
4,515
1,468
NordVPN works well and the Mac app is well designed. I have never had problems connecting to any server.

That said, I'm afraid that I can't recommend NordVPN.

I've had it for two years and was automatically renewed the other day on a one-year subscription for 114 Euro.

Before that happened I saw that I could extend for two years for the same amount. Due to work and travels I wasn't quick enough to do that and so was auto-extended for one year.

I brought this to the attention of Nord customer service, but was told that the lower price is only for "initial" customers and that it cannot be used on an active subscription.

That's plainly not true. Even now, with a running subscription into its third year, I can in actual fact extend for two years for 114 Euro.

Yet the myriad of customer service people that reply to my emails simply repeat the same message over and over, that the lower price is only for initial customers. Nobody seems interested in actually taking a moment to check that what I have written is true. And since it is true, there is no reason at all why Nord should not offer an automatic extension for the lower price to loyal customers. This is the case also because Nord keeps bugging its customers with "last minute" offers for that same low price, which ultimately it won't offer in the auto-extension process.
#NordVPNsucks #avoidNordvpn
First, I fully appreciate your frustrations. I was a bit luckier as I did take a renewal with a discount as it was offered. Do I think NordVPN (and other businesses) could be better when dealing with customers, - absolutely. I would be curious if people using other VPN services had challenges as well.
 
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Chuckeee

macrumors 68040
Aug 18, 2023
3,076
8,756
Southern California
I had NordVPN and was not very happy. Disconnect from my Mac about once a week. And on my Mac and iPhone it would regular require that I manually switch servers since connect data rate would slow to crawl (4-5 times a week). Although worked fine on my Dell laptop.

Switched to ProtonVPN and I am much happier. I little bit more pricey but much more consistent service across all of my machines all the time
 
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pullman

macrumors 6502a
Feb 11, 2008
771
121
¯\_(ツ)_/¯
That's great, thank you for mentioning that. I'm kicking myself for not having extended on the cheaper offer.

Nord's service has worked really well for me and continues to do so, which I suppose helps with the negativity I felt when I got extended for a higher-than-necessary price. I never have any problems actually, literally never, be it on my Mac Pro 2008, MBA 2015, MBPr 2013 or my iPhone X. Granted I use it for non-complex things such as to obfuscate browsing when I have to use an open network while travelling (though I try to avoid it by hot spotting with my iPhone) and sometimes accessing streaming services' catalogues. So I may not be the type of customer who really pushes Nord VPN to the limit.

During the spring I tried a few others. I tried Mullvad which I like because I'm Swedish and slightly nostalgic, but it doesn't use a wide enough network and also doesn't work reliably with the streaming services I use. I tried OVPN which is another Swedish provider with sadly similar results.

Finally I tried Windscribe and that one has in my testing offered the exact same reliability as Nord does (again for my purposes). Windscribe is likely to be what I will be switching to in a year's time. I had one of the founders email me back to answer my questions, which I think is pretty amazing. Windscribe and Nord have really good data rates when connected compared to Mullvad and OVPN.

cheers
p

First, I fully appreciate your frustrations. I was a bit luckier as I did take a renewal with a discount as it was offered. Do I think NordVPN (and other businesses) could be better when dealing with customers, - absolutely. I would be curious if people using other VPN services had challenges as well.
 
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MacBH928

macrumors G3
May 17, 2008
8,747
3,902
That's great, thank you for mentioning that. I'm kicking myself for not having extended on the cheaper offer.

Nord's service has worked really well for me and continues to do so, which I suppose helps with the negativity I felt when I got extended for a higher-than-necessary price. I never have any problems actually, literally never, be it on my Mac Pro 2008, MBA 2015, MBPr 2013 or my iPhone X. Granted I use it for non-complex things such as to obfuscate browsing when I have to use an open network while travelling (though I try to avoid it by hot spotting with my iPhone) and sometimes accessing streaming services' catalogues. So I may not be the type of customer who really pushes Nord VPN to the limit.

During the spring I tried a few others. I tried Mullvad which I like because I'm Swedish and slightly nostalgic, but it doesn't use a wide enough network and also doesn't work reliably with the streaming services I use. I tried OVPN which is another Swedish provider with sadly similar results.

Finally I tried Windscribe and that one has in my testing offered the exact same reliability as Nord does (again for my purposes). Windscribe is likely to be what I will be switching to in a year's time. I had one of the founders email me back to answer my questions, which I think is pretty amazing. Windscribe and Nord have really good data rates when connected compared to Mullvad and OVPN.

cheers
p

mullvad seems to cap their speed at 100Mbps

some might think its slow but for $5 a month its more than enough speed to do anything really. What was the speeds on Windscribe?
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,284
13,381
Mac wrote in reply 279:
"mullvad seems to cap their speed at 100Mbps"

Not in my experience.
I just switched on Mullvad, then went to SpeedTest.net to check my speeds.
Download - 333
Upload - 214

This is on a 2018 Mini running Mojave.
I actually get better speeds on wifi on my 2021 MacBook Pro 14".
 

MacBH928

macrumors G3
May 17, 2008
8,747
3,902
Mac wrote in reply 279:
"mullvad seems to cap their speed at 100Mbps"

Not in my experience.
I just switched on Mullvad, then went to SpeedTest.net to check my speeds.
Download - 333
Upload - 214

This is on a 2018 Mini running Mojave.
I actually get better speeds on wifi on my 2021 MacBook Pro 14".

maybe you live near the server or something. I always get near 100Mbps with Mullvad

1717794919426.jpeg


without Mullvad VPN turned on

1717795002255.jpeg
 

DouglasCarroll

macrumors 6502
Dec 27, 2016
386
398
I like free Proton vpn because one of the free locations is Japan and I can listen/watch the Japanese sites for my wife who is Japanese. Never had an issue.
 

JonaM

macrumors regular
Sep 26, 2017
192
202
NordVPN is find is very good *when* it's connected. I've had a lot of problems with it deleting the VPN profile from devices apparently at random - you go to connect and find the VPN profile has vanished from your iPad, so have to log in and download it again ( without VPN to protect you). It also will fail to reliably obey the "auto connect on WiFi", leaving you unprotected (without warning).
Unfortunately I just cannot trust it to be working when I need it to be. Not sure how much of that is NordVPN and how much is Apple
 

Martyimac

macrumors 68020
Aug 19, 2009
2,461
1,697
S. AZ.
I recommended Private Internet Access quite a while ago and still use it and recommend it. With one caveat.

It works fine on my M1 iMac and my M2 Air. But while it technically works on my M2 studio, it's cludgy. The window doesn't stick to the menu bar like it should and when you click to activate it, in the window nothing seems to happen, IE no change from yellow to green showing it's working but thankfully the small icon in the menu bar does change to show you are on the VPN. Also, one cannot access the settings from the floating window after the first use. Uninstalling it then reinstalling it makes everything work okay again, but only on the first use.

So if you have an M Studio, can't say I give it a 5 of 5 rating but having learned the work arounds, I'm okay with it.
YMMV
 

Lord of the Pies

macrumors regular
Sep 2, 2016
108
189
South Africa
+1 for Mullvad. Most trustworthy company, no dark patterns with their checkout process, really nice apps, a ton of server locations, excellent speeds and latency, no username and password needed etc. Pretty much the perfect VPN.
 

Chuckeee

macrumors 68040
Aug 18, 2023
3,076
8,756
Southern California
I had problems with NordVPN, having to manually switch servers multiple time a week, occasionally service would just drop, and their Mac support is a bit sparse. Currently using ProtonVPN and it seems to work very well with Apple eco system. I’ve also heard good things about ExpressVPN.
 
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Henry V

macrumors member
Jul 24, 2020
61
1
I had problems with NordVPN, having to manually switch servers multiple time a week, occasionally service would just drop, and their Mac support is a bit sparse. Currently using ProtonVPN and it seems to work very well with Apple eco system. I’ve also heard good things about ExpressVPN.
Thank you Chuckeee!
Do you think we need VPN?
 

Apple_Robert

Contributor
Sep 21, 2012
35,697
52,580
In a van down by the river
Do you recommend using a VPN on Mac?
NordVPN is highly recommended??
Take a look at Tailscale. No need to pay for NordVPN and the like. It is free and very easy to set up your own connection. I use it.

 

gilby101

macrumors 68030
Mar 17, 2010
2,974
1,643
Tasmania
mainly internet surfing and watching netflix etc.
If travelling: You should use a VPN service to protect from WiFi eavesdropping.
At home: Depends what you want to hide from your internet provider or government agencies, and how much you want to reduce tracking by IP address. You have to trust the VPN provider not to watch what you are doing.
NordVPN is highly recommended??
I don't think anything is "highly" recommended. What to avoid: Free VPN (you are the product). I am happy with PIA.
 
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Nermal

Moderator
Staff member
Dec 7, 2002
21,026
4,616
New Zealand
Further to that, when accessing HTTPS sites (which is virtually all of them these days) the connection is already secure unless you've clicked something like "continue anyway" on a security warning. Theoretically a man in the middle can see the URLs you're visiting (or maybe just the hostname: can anyone confirm?) but not the actual content of those pages.
 
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Henry V

macrumors member
Jul 24, 2020
61
1
Normally you don't need the overhead and technical complications of a VPN. If you are traveling, need to access overseas region specific sites, or are a high risk target then it might make sense.
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