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Cancelled iPad order reinstated!
- Thread starter masa.
- Start date
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I just wanted to know this is just one-off case or the similar thing happened to to others.
I've just finished talking to Apple Store (inquiring about the status of my previous inquiry), and found that they escalated the priority of my case and promised to get back to me COB. The operator speculated it was a system fault (she said "It looks like our system made a mistake"). She and her colleagues are trying to reinstate my previous order, but it won't be delivered by 28/May..it will be sometime in June.
I will post an update when I hear form Apple Store.
I did order an Apple Case along with iPad and other accessories. Two items have not been cancelled were:
1) Wireless keyboard (shipped and delivered)
2) APP APP FOR IPAD (Ships: within 24 hours Delivers: 12/05/2010 - 14/05/2010)
all other items (including iPad) was cancelled).
It looks like I'm going to have a wireless keyboard and Apple Care for iPad without iPad.
Actually I bet the CS people know nothing. The message is automated because more than 10 ipads were purchased.
Wow! Sorry to here this. If they resolve their issue with your account, I'd demand that the package be sent out on the 28th of May. Not your fault their system screwed up.
Wow, I didn't know that you can buy more then 10 units /card.
In Australia, iPad is not available yet. It's at the reorder stage, and I know the 2 iPad per person (possibly per credit card) limit.
Looks like Apple has really been monitoring the ipad limits. You should just be grateful Apple didn't give you a lifetime ban
http://www.protocolsnow.com/2010/04...ple-store-newbie-to-lifetime-ban-in-one-week/
http://www.protocolsnow.com/2010/04...ple-store-newbie-to-lifetime-ban-in-one-week/
Well, now it's 5:20pm on Friday (in Sydney). It looks like I won't be getting the call that Apple Store promised. I hope I hear something from them on next Monday.
I hope that the similar thing won't happen to anyone else in the future.
Before your little accusation and the little +2, he VERY clearly stated that he had not purchased any in the past. Are you guys really THAT much of fanboys of Apple....do you REALLY think Apple can do no wrong? Put the Kool-Aid down kids....go outside and play
To the OP....good luck, I hope it all works out.....call them again....
Before your little accusation and the little +2, he VERY clearly stated that he had not purchased any in the past. Are you guys really THAT much of fanboys of Apple....do you REALLY think Apple can do no wrong? Put the Kool-Aid down kids....go outside and play
To the OP....good luck, I hope it all works out.....call them again....
I am also getting a bid fed up reading posts that seem to think that Apple can do no wrong.
There aren't many people who love Apple products more than me, but it seems that the bigger/more popular they have become, the worse their quality control has become. I think the majority of people (no not all -but a 'majority') of people who have bought their products over time, would agree. This doesn't mean that Apple are bad -they are better than most... but it is natural that more sales =faster production =quality control issues. Exploding batteries, anyone? How about failing G4 logic boards? and so on...
What is it with people on these forums? It is either their view, or the wrong view. I posted on here a couple of days ago about how I had problems with my order -an order which Apple DID screw up, through no fault of my own. Yet, I was treated like the deluded one
Apple DO make mistakes, nobody is perfect.
I am also getting a bid fed up reading posts that seem to think that Apple can do no wrong.
There aren't many people who love Apple products more than me, but it seems that the bigger/more popular they have become, the worse their quality control has become. I think the majority of people (no not all -but a 'majority') of people who have bought their products over time, would agree. This doesn't mean that Apple are bad -they are better than most... but it is natural that more sales =faster production =quality control issues. Exploding batteries, anyone? How about failing G4 logic boards? and so on...
What is it with people on these forums? It is either their view, or the wrong view. I posted on here a couple of days ago about how I had problems with my order -an order which Apple DID screw up, through no fault of my own. Yet, I was treated like the deluded one
Apple DO make mistakes, nobody is perfect.
Very true. I remebet back in the day when all my apple stuff worked flawlessly.
Thank you for your comments, DougFNJ and JonnyIreland.
I've received a call around 6pm and the operator informed me that they forwarded my case to "Back Office" (I've asked what exactly "Back Office" is but they've just said "somewhere who do not listen to telephone calls"????).
And they told me that they will call me on next Monday with an update.
BTW, I've forgot to mention before that the operator at Apple Store did try to help me and wished me that I get my iPad on 28/May. (She even offered me some coupons, which I kindly declined)
am keeping my fingers crossed.
I've received a call around 6pm and the operator informed me that they forwarded my case to "Back Office" (I've asked what exactly "Back Office" is but they've just said "somewhere who do not listen to telephone calls"????).
And they told me that they will call me on next Monday with an update.
BTW, I've forgot to mention before that the operator at Apple Store did try to help me and wished me that I get my iPad on 28/May. (She even offered me some coupons, which I kindly declined)
am keeping my fingers crossed.
Hey, look on the bright side... you live in Sydney, Oz!
Seriously, good luck and keep us updated
My cancelled order reinstated!!
I thought I should check the status of my order before I go to bed...and...my cancelled order has been reinstated!
I would like to acknowledge the efforts made by people from Apple Online Store.
It is interesting that the status of iPad is "Delivers by May 28th" and others say "Ships: By May 28th".
Looks like there aren't enough Camera kits..well, at least I will have my iPad on 28/May!
Not yet shipped
Product Qty.
IPAD WI-FI + 3G 64GB-AUS
Ships: Delivers by May 28th 1
IPAD CASE-ZML
Ships: By May 28th 1
IPAD DOCK-ZML
Ships: By May 28th 1
IPAD CAMERA CONNECTION KIT
Ships: By June 7th 1
IPAD 10W USB POWER ADAPTER-AUS
Ships: By May 28th 1
IPAD DOCK CONNECTOR TO VGA ADAPTER-ZML
Ships: By May 28th 1
APP FOR IPAD - COL/AE-FAE
Ships: within 24 hours
Delivers: 12/05/2010 - 14/05/2010 1
I thought I should check the status of my order before I go to bed...and...my cancelled order has been reinstated!
I would like to acknowledge the efforts made by people from Apple Online Store.
It is interesting that the status of iPad is "Delivers by May 28th" and others say "Ships: By May 28th".
Looks like there aren't enough Camera kits..well, at least I will have my iPad on 28/May!
Not yet shipped
Product Qty.
IPAD WI-FI + 3G 64GB-AUS
Ships: Delivers by May 28th 1
IPAD CASE-ZML
Ships: By May 28th 1
IPAD DOCK-ZML
Ships: By May 28th 1
IPAD CAMERA CONNECTION KIT
Ships: By June 7th 1
IPAD 10W USB POWER ADAPTER-AUS
Ships: By May 28th 1
IPAD DOCK CONNECTOR TO VGA ADAPTER-ZML
Ships: By May 28th 1
APP FOR IPAD - COL/AE-FAE
Ships: within 24 hours
Delivers: 12/05/2010 - 14/05/2010 1
Can't wait to read all the apologies from the people in this thread who accused you of being some type of criminal.... I haven't seen one person with the balls to step up so far.
Before your little accusation and the little +2, he VERY clearly stated that he had not purchased any in the past. Are you guys really THAT much of fanboys of Apple....do you REALLY think Apple can do no wrong? Put the Kool-Aid down kids....go outside and play
To the OP....good luck, I hope it all works out.....call them again....
No, he didn't state that. Go back and read his responses. He crafted his response to avoid actually answering the questions directly.
For example:
What kind of answer is that? That makes it appear that he used other payment methods (such as cards in other names) to purchase iPads for other purposes (such as reselling). Did multiple iPads get charged on a variety of cards but were sent to a single address and they caught it? It's things like this in his responses that indicate there is much more to the story.
Never once did he directly answer a question. It was always sideways.
Maybe it's just in his nature to be evasive.
And you in NO WAY think that you jumped to a conclusion just a little too easily, based on the OP's reply?
I bet the OP drowns sackfuls of kittens and knocks old ladies over in the street too. If he denies it, I won't believe him because I don't trust his answers.
