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Schizoboi

macrumors newbie
Dec 28, 2020
16
14
Don't get confused about some people shouting on their soapboxes.
never base your decision from a posting on Macrumors, they are the biggest sensation mongers, and every small detail gets blown out of proportion, because they love it :)

All headphones get warm and you will have some sweat in the headphones, the only difference is, in the Max you can actually see it :)
if you wear a watch, you also get sweat under the band.
Couldn’t agree more ????
 

kirk.vino

macrumors 6502a
Oct 27, 2017
667
1,013
Thank you for trying it out.
Now, i’m more confused...
maybe i’m gonna jump to the h95, but tbh im craving for the airpods max ?
It’s all very individual! I’ve had the APM since the launch day and I don’t see that at all on my headphones. I’ve been checking constantly since this “issue” emerged. Granted, that some would have higher body temperatures and amounts of sweat. They might also experience some specific temperatures in their rooms that would cause this. I’ve had multi-hour sessions with my headphones and even had the cushions slightly wet due to my sweat. But I didn’t see anything inside after removing them from the cup.
 

UBS28

macrumors 68030
Oct 2, 2012
2,893
2,340
Indoor usage and can’t say anything was too abnormal with the temperature.

I do tend to wear it for 5-6 hours in one go sometimes during work hours though.

Quite interesting. And since this headphone is not water resistant, that could be an issue.

I will see if I can replicate it this weekend.

I have never experienced this with any headphone before, so it will be strange if the APM does this.
 

Robbosan

Suspended
Aug 21, 2020
2,071
1,837
That really sucks, even with AppleCare though, you get them fixed or replaced and then how much longer until you run into the issue again? Hopefully Apple find a way to fix this without a recall.

Funny enough I had just purchased a pair of Sennheiser HD350BTs in late 2020 mainly to use for working here at home for another year and I was now looking to buy a high end pair for my personal use (Music, Movies etc...) so I have been keeping a close eye on pricing locally of APMs and nearly fell off my chair when I saw how they are priced here and now with this issue I am definitely going to wait or may be get the Sony’s or Sennheiser PXC550-II.

Waiting to see how Apple address this though before I make a move. 1st Gen always gets the nasty stuff I guess.
$899AUD here.
 

springconvert

Cancelled
Sep 29, 2019
23
34
I tested this out with mine tonight, and after about an hour of listening, sure enough, there was some (pretty light) condensation along the edge of the metal earcup interior. It was about 65 degrees in the room, mid 30s outside and some humidity, but it was not noticeable inside. I did see there appears to be some sort of plastic-looking backing behind the metal holes in the earcup, maybe that’s to prevent moisture from getting into the driver? Still not good if it’s affecting other sensors, of course.

I really hope Apple responds to this soon, otherwise I‘m afraid I might need to return them since my January 8th deadline is almost here. I really don’t want to, I love these things. They’re the best sounding wireless headphones I’ve ever used and the AirPods simplicity is huge for me, but I don't want to have to deal with this affecting functionality or possibly damaging the headphones. And I paid the high price tag because I expected them to last for many years to come.
 

ouimetnick

macrumors 68040
Aug 28, 2008
3,552
6,345
Beverly, Massachusetts
Over 4 years of development and no one thought condensation, how can this be? ?‍♂️
Form over function, it's how we got the amazing butterfly keyboard, the Magic Mouse charging port, less rigid iPad Pros, PowerMac G4 Cube, iPhone 4 (antenna flaw)
I'm not really convinced that the amount of water droplets I've seen will cause any issues, at least not any immediate problems. I'll be waiting for the dust to die down and for the early adopters to report back. I waited 5 months before buying the AirPods Pro.
 

537635

macrumors 65816
Mar 7, 2009
1,154
1,041
Slovenia, EU
I tested this out with mine tonight, and after about an hour of listening, sure enough, there was some (pretty light) condensation along the edge of the metal earcup interior. It was about 65 degrees in the room, mid 30s outside and some humidity, but it was not noticeable inside. I did see there appears to be some sort of plastic-looking backing behind the metal holes in the earcup, maybe that’s to prevent moisture from getting into the driver? Still not good if it’s affecting other sensors, of course.

I really hope Apple responds to this soon, otherwise I‘m afraid I might need to return them since my January 8th deadline is almost here. I really don’t want to, I love these things. They’re the best sounding wireless headphones I’ve ever used and the AirPods simplicity is huge for me, but I don't want to have to deal with this affecting functionality or possibly damaging the headphones. And I paid the high price tag because I expected them to last for many years to come.

This was exactly my frustration. There will never be a recall with Apple, except if it would endanger health (like batteries exploding). So best case we are left with a sub-par product with prolonged warranty (like 4 years for butterfly keyboards, which is a fairly short span for laptops).

It might work out. They anticipated this and protected the internals against corrosion.

On the other hand, this is just starting. Come summer, you'll be wearing them on public transport, in heat outside and then moving to a cool airconditioned home or office and each cycle there's gonna be a lot of condesation.
Apple might say they are not meant to be worn outside. But that means these are "stationary" headphones without a cable.

I did this "hope for the best" with their pre 2020 laptops. I'm not doing it again. I just exchanged them for Airpods Pro yesterday. If need be, I can get a second pair and no need to wait for charge during long flights.
I would prefer over-ear headphones, but...
 
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Robbosan

Suspended
Aug 21, 2020
2,071
1,837
On the other hand, this is just starting. Come summer, you'll be wearing them on public transport, in heat outside and then moving to a cool airconditioned home or office and each cycle there's gonna be a lot of condesation.
Apple might say they are not meant to be worn outside. But that means these are "stationary" headphones without a cable.
You don't think its not summer somewhere now lol
 

Robbosan

Suspended
Aug 21, 2020
2,071
1,837
I would guess 90%+ of Airpod Max (new, expensive product) owners live in the northern hemisphere. You disagree?
No lol, doesn't mean there isn't enough to test, people here are having the problem from reading, but we only have 25M here, Australia.
 

kitchenmotors

macrumors newbie
Jun 29, 2010
11
8
Until someone reports this causes issues with the headphones, who cares?
So just dismiss my issues with the headphones and others in this thread? Cool dude, glad level headed guys like you are around to defend corporations when issues arise with their products.

I’m having this issue and it’s affecting functionality. Hand waving it away isn’t solving the problem.
 
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ewrapple

macrumors member
Dec 21, 2016
43
63
So just dismiss my issues with the headphones and others in this thread? Cool dude, glad level headed guys like you are around to defend corporations when issues arise with their products.

I’m having this issue and it’s affecting functionality. Hand waving it away isn’t solving the problem.

I haven’t seen anyone besides you claim it affects functionality and how do you really know? If it affects functionality that obviously is a problem. If it’s just water and everything works fine, who cares?
 

kitchenmotors

macrumors newbie
Jun 29, 2010
11
8
I haven’t seen anyone besides you claim it affects functionality and how do you really know? If it affects functionality that obviously is a problem. If it’s just water and everything works fine, who cares?

I’ve seen similar claims on Reddit, I just got to work but I’ll go digging and get those posts.

My initial issue was the ANC not working correctly. I got them the Wednesday before Christmas and I had a wind tunnel noise in the right earcup. It kept increasing and I eventually just did a hard reset, which seemed to fix the problem. Then I had the same issue the next day, but I started losing sound in the left earcup and the noise transparency wasn’t working in the right earcup. Another hard reset and it seemed to fix the problem for 4 days, so I figured possibly a software bug that might get fixed.

The next time it happened, wind tunnel noise again. I did a restart on them after seeing posts saying that this worked, and it worked for a few minutes but then the noise happened again and ANC was wonky. I pulled off the earcups and saw condensation around the rim and on the driver mesh. Investigated on Reddit and saw someone else mention the same issue and water on the driver was affecting the ANC with a wind tunnel noise.

I love the headphones, but this is extremely disappointing and I’m just wondering if there can even be a fix without a redesign. I’ve seen a post of someone putting a paper towel over the mesh to keep the drivers dry, but that’s a temp fix and really not something anyone should be doing for $550 headphones.
 

ewrapple

macrumors member
Dec 21, 2016
43
63
If that actually is an issue, Apple will fix any faulty devices like they have with APP and Butterfly keyboards.
 
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Schizoboi

macrumors newbie
Dec 28, 2020
16
14
I get this on my Sony WH1000XM3. I've had them for a long time and it's no big deal. Have none of you owned over the head cans before? Your ears are gonna a sweat and there will be some condensation. I think it's pretty common for this type of headphones.

 

springconvert

Cancelled
Sep 29, 2019
23
34
It’s not a big deal if it doesn’t affect the functionality, I agree, but I definitely am not going to assume water forming inside the cup is harmless unless Apple confirms they accounted for this in the design of the headphones.

If Apple puts out a support article that says “This can happen and we’ve designed the earcup and internal electronics to be protected from it” then everything is fine, but if it’s somehow not something that was anticipated or designed for, it’s a concern, especially considering the cost of the headphones. I definitely can’t afford to replace them every two years, no matter how much I love them otherwise.
 

537635

macrumors 65816
Mar 7, 2009
1,154
1,041
Slovenia, EU
It’s not a big deal if it doesn’t affect the functionality, I agree, but I definitely am not going to assume water forming inside the cup is harmless unless Apple confirms they accounted for this in the design of the headphones.

If Apple puts out a support article that says “This can happen and we’ve designed the earcup and internal electronics to be protected from it” then everything is fine, but if it’s somehow not something that was anticipated or designed for, it’s a concern, especially considering the cost of the headphones. I definitely can’t afford to replace them every two years, no matter how much I love them otherwise.

This is a good recap.

It also means, that if Apple acknowledges that, these headphones become officially water resistant. Rain, sweat... generates pretty much the same amount of water (if not less) that we see in these extreme pictures.
 
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springconvert

Cancelled
Sep 29, 2019
23
34
This is a good recap.

It also means, that if Apple acknowledges that, these headphones become officially water resistant. Rain, sweat... generates pretty much the same amount of water (if not less) that we see in these extreme pictures.
Thanks, the one exception to that though is if only the internals inside the earcup are resistant. The outer mics, buttons, and lightning connector may not be.
 

Ryanoceros

macrumors newbie
Dec 23, 2020
10
24
Quick thought. Is it possible that most closed, over-ear headphones accumulate condensation like this with long periods of use and that since this is an Apple product it's simply being scrutinized to a much higher degree than other products (as is almost always the case with Apple)? Additionally, I think it's worth noting that most headphones do not allow for such simple and easy removal of the ear cushions. I never removed my ear cushions on any of the previous Bose ANC headphones I owned to merely inspect the internals.

For what it's worth, I've had my APM's for 11 days and have worn them pretty extensively almost every day, and I have yet to see any condensation. Obviously, this doesn't mean other people aren't having this problem. But if it's not happening to everyone, we don't really know how big of an issue it is yet. Especially if the internals were designed to be protected from condensation (which we don't know yet, I realize that).
 
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537635

macrumors 65816
Mar 7, 2009
1,154
1,041
Slovenia, EU
Same here. Apple didn't announce a keyboard service program until they were hammered with lawsuits from MacBook owners.
And even then they are replacing the keyboards with the same faulty ones... until extended warranty runs out.

First Macbook Pros and Macbooks from 2015 and 2016 are already there. Once the keyboard malfunctions, again, it's game over.
 
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