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Contact posters not working as expected

Sir Ruben

Sir Ruben

macrumors 68000
Original poster
Jul 3, 2010
1,909
1,256
UK
Ok so I’ve set up my contact poster and my wife has done the same on her phone. We have both set the option to accept them and can see they are available.

However when I phone my wife she gets a very zoomed in picture of me and a standard font for the name. Not the coloured font I set. Basically it’s not the contact poster I set.

When my wife phones me I see a mostly grey screen with her name and a small circular picture of her in the top corner.

Either way this feature is not working on both phones. Anyone else found the same?
 
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I haven't heard of this before. I'm not sure how the information gets transferred, perhaps it's possible that the issues are caused by Apple servers getting overloaded due to people installing the new update?
 
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Try sending an iMessage to each other. I found that it shares that type of stuff when you first send an iMessage. Not sure if I’m right about this, but it seemed to work for me.
 
I've had 17 since the RC and been trying contact posters and not once has it shown up for anyone else using 17 or have i seen one from one of those other ios 17 enabled friends.

Weird. Just see a grey screen.
 
At least it’s not just us then. Hadn’t seen anyone else mention it so either most people haven’t tried it yet or don’t care😄
 
It didn't update for me at first when I sent myself a message from the Messages app but I did it again by going to Contacts, selecting my name and sending a message from that screen and it updated.
 
rctneil said:
I've had 17 since the RC and been trying contact posters and not once has it shown up for anyone else using 17 or have i seen one from one of those other ios 17 enabled friends.

Weird. Just see a grey screen.
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By any chance do you have Google syncing your contacts? I posted it as a bug and we troubleshooted it to be something with how Google is syncing the contacts. Once we turned it off and let iCloud handle the contacts, the Contact posters are now working.
 
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How about trying to set an animated Memoji in macOS while retaining your new contact poster with your photo?

Guess what, Apple forgot about this
 
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Not working for me either. I've been testing with a friend and while I ended up getting an (old) version of his contact photo and no poster at all, his phone doesn't even recognize that I've configured one let alone actually show anything.
 
I've found a little bit of success after making changes and then sending an iMessage to a friend - we've now gotten each other's contact posters to show up on each other's phones, although his is "incomplete" on mine - the font weight is wrong, and it's entirely missing the nickname and pronunciation it shows should be there on his end.

We've also noticed while sending iMessages back and forth that our contact photos keep switching between nothing and then back to our shared photo, now that we've gotten something to work.

Given how much Apple talked this up at WWDC it's a little annoying that it seems so broken at launch.
 
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Same. Husband and I have been playing with this for the last 20 minutes and neither of ours shows up on the others’ phone. We even tried the name drop thing to see if we could get it to sync.
 
Send each other a IMessage than it will update. Me and my brother were having the same issue. I saw his but he didn’t see mine until he answered. After sending an iMessage it now works correctly.
 
Did that multiple times. Still didn’t sync.

EDIT: Actually husband’s is on my phone but mine still isn’t on his with the above. Wonder if it just takes a long time to sync or something.
 
Michelle_Drummer said:
Did that multiple times. Still didn’t sync.

EDIT: Actually husband’s is on my phone but mine still isn’t on his with the above. Wonder if it just takes a long time to sync or something.
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Did you send him an iMessage and he reply back with an iMessage.
 
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