Do I get my money back?

[danny842003]

Normal people don't see all this forum crap and no one and i mean no one reads the Ts&cs so don't even think about playing that card.....

I was simply not aware, regardless of how much you protest that it was mentioned 2 years ago or more ago or even yesterday...., so I'm sure normal people are just the same....... i'd love to tell you what projects I'm working on - but I'm not allowed due to NDAs....

Any 32 bit app that was opened had a warning when you launched it you, don’t need to be on a forum to see that. So you either didn’t read the warning given or these apps you have lost are apps you don’t use anyway.
You have admitted to not reading TandCs which I won’t deny is the norm but it means you have no recourse as you have accepted the conditions laid out.

Not sure what your job has to do with anything. For what it’s worth I cant divulge what I do either, can we be friends?

 

[OriginalAppleGuy]

i'd love to tell you what projects I'm working on - but I'm not allowed due to NDAs...

Too bad you have NDAs. I'd love to know what you are working on. Seeing as how you pay so much attention to detail, I'd want to make sure I avoided whatever it was if it came to market.

 

[eww7633]

Sigh, so much entitlement here. What’s the point in even arguing?

 

[OriginalAppleGuy]

You spelled intelligence wrong ;-).

 

[s15119]

Sorry, normal consumers have better things to do then keeping up to date with the latest news about Apple and iOS.

And I still don’t see the need of killing 32-bit when Apple only has 4 GB of Ram on the iPad Pro.

Anytime you have used these apps, a warning has popped up saying that the app is out of date and the developer should update it AND that it would fail to work with new versions of the OS. My copy of Photoshop 1.0 doesn't work on OSX. No, you won't be getting a refund. The developer should have updated their apps. And tech moves forward.

 

[masotime]

I was simply not aware, regardless of how much you protest that it was mentioned 2 years ago or more ago or even yesterday...., so I'm sure normal people are just the same....... i'd love to tell you what projects I'm working on - but I'm not allowed due to NDAs....

64-bit applications were first supported with the launch of the iPhone 5s in September of 2013 and since then, Apple has been gradually moving everything towards that standard. Starting in in February of 2015, Apple required developers to submit new applications with 64-bit support, while updates were required with 64-bit support in June 2015.

With iOS 9, Apple began alerting users that if an app was 32-bit, it may slow down device performance.

You're working on a project that has NDAs and depends on a 32-bit iOS application that
a) hasn't been updated since June 2015, more than 2 years ago
b) you haven't opened since iOS 9 since you say you never saw any alerts?

Are you serious? This isn't even a "normal person" issue but a professional concern. You'd better abandon that project. If I were your manager I'd be incredibly annoyed that you somehow managed to miss the signs for 2 years that support for it was going to be dropped.

 

[missbing]

I did not know this. I have almost 200 apps that don’t work, which are a majority of my apps. I wonder when these will start to be updated.

 

[masotime]

I did not know this. I have almost 200 apps that don’t work, which are a majority of my apps. I wonder when these will start to be updated.

Could you name any 10 out of these 200 apps? I’m pretty curious now what these apps are.

 

[InuNacho]

I can't see any justifiable reason for getting a refund to be honest - I bought loads of MacOS 9 (before OS X) and DOS programs that I can't use any more and I would not expect a refund for those either.

I don't see an obligation on the developer to continue to provide free updates in perpetuity because you have chosen to upgrade your operating system

OS 9 was mostly backwards compatible with Classic Environment with the appropriate hardware for 6 years or so and we didn't have nagware telling us to update to the latest greatest version everyday either. Oh, and we could actually use our applications because they didn't depend on iTunes which "magically" removes the ability to sync apps.

 

[missbing]

Normal people don't see all this forum crap and no one and i mean no one reads the Ts&cs so don't even think about playing that card.....

I was simply not aware, regardless of how much you protest that it was mentioned 2 years ago or more ago or even yesterday...., so I'm sure normal people are just the same....... i'd love to tell you what projects I'm working on - but I'm not allowed due to NDAs....

I was also not aware and didn’t see any warnings. There is only one app that I care about that doesn’t work, which is an app that goes with my baby monitor. I use this app multiple times a day to check up on my baby and now I can’t open it. This type of baby monitor is a camera and doesn’t come with a separate monitor and instead uses an app. This is the reason why I bought the baby camera so I wouldn’t have a separate monitor to use. Luckily I haven’t updated my mini yet so can use it on that. But, the average person doesn’t keep up on these tech forums and what’s happening and doesn’t even know the difference between 32 and 64 bit apps. There was no warning when opening any of my apps. I know the developer dropped the ball and will be contacting them to get this app updated or refund me my $200 for a baby camera I can no longer use, but Apple has some fault in this too.
[doublepost=1505965626][/doublepost]

Could you name any 10 out of these 200 apps? I’m pretty curious now what these apps are.

Lol, there are probably 5 of those apps that I’ve used in the last year. My baby monitor which is the only important one, Tetris, a few diner dash games and a workout app. I really need to clean up and delete a lot.
[doublepost=1505965718][/doublepost]

Anytime you have used these apps, a warning has popped up saying that the app is out of date and the developer should update it AND that it would fail to work with new versions of the OS.

This is not true. I haven’t seen one warning.

 

[masotime]

There is only one app that I care about that doesn’t work, which is an app that goes with my baby monitor.

That is unfortunate. Apple in this case has chosen not to support backward compatibility to move forward, and I support that decision but such sudden loss of functionality is indeed unfortunate.

Perhaps it would have been better if Apple sent an alert listing apps that would be disabled before doing the iOS 11 upgrade.

Having said that however, I have this cheapo spigen webcam app that still uses an iPhone 5 layout and works fine under iOS 11, so the fault IMO still lies mostly with a negligent developer. Two years is really too long for an app to have not been updated.
[doublepost=1505966467][/doublepost]

This is not true. I haven’t seen one warning.

Which version of iOS did you upgrade from.

 

[matttye]

When and how did Apple warn consumers that 32-bit apps would stop working?

I follow Apple news to some extent and I certainly didn’t see anything about this, so I’m not surprised if people who don’t follow news at all missed it.

I haven’t seen anything via the device itself.

 

[danny842003]

When and how did Apple warn consumers that 32-bit apps would stop working?

I follow Apple news to some extent and I certainly didn’t see anything about this, so I’m not surprised if people who don’t follow news at all missed it.

I haven’t seen anything via the device itself.

There has been a warning when opening the apps for months.

 

[OriginalAppleGuy]

When and how did Apple warn consumers that 32-bit apps would stop working?

Do us all a favor and go back to read the many posts in this thread. There are numerous examples. Heck, just scroll up for crying out loud and you'll see one.

This is not true. I haven’t seen one warning.

I'd like to know what version of iOS you upgraded from too. If you say it was v10.1 or higher, no way you didn't see a warning.

 

[newellj]

OK, so this is funny, in a not funny sort of way. I bought an app last night and installed it - not. After I'd bought it and tried to install it, iTunes reported that the app couldn't be installed and needed to be updated.

I sent Apple a problem report asking for a refund, but the app shouldn't have been for sale at this point.

 

[masotime]

OK, so this is funny, in a not funny sort of way. I bought an app last night and installed it - not. After I'd bought it and tried to install it, iTunes reported that the app couldn't be installed and needed to be updated.

I sent Apple a problem report asking for a refund, but the app shouldn't have been for sale at this point.

That’s definitely a bug. Which app is this?

 

[missbing]

Do us all a favor and go back to read the many posts in this thread. There are numerous examples. Heck, just scroll up for crying out loud and you'll see one.



I'd like to know what version of iOS you upgraded from too. If you say it was v10.1 or higher, no way you didn't see a warning.

10.3.3 and there were and are no warnings on any of my devices. Not sure why this is hard to believe.

 

[LibbyLA]

I have one app that I know to be not compatible with iOS 11 because I checked by going to settings, but I had not opened it in ages. I just opened it to see what would happen and there was a big fat warning that the app had not been updated and was not compatible with iOS 11.

 

[jonnyb098]

10.3.3 and there were and are no warnings on any of my devices. Not sure why this is hard to believe.

None of that matters. The overall point that hasn't gotten through skulls around this thread is that DEVELOPERS WERE INFORMED YEARS AGO.

Its on them 100 percent.

 

[newellj]

10.3.3 and there were and are no warnings on any of my devices. Not sure why this is hard to believe.

Because it's all over the OS. Launch one of those 32 bit apps and you get a popup warning. Go to settings and they're listed. If you haven't seen a warning, you haven't launched the app.

 

[missbing]

Because it's all over the OS. Launch one of those 32 bit apps and you get a popup warning. Go to settings and they're listed. If you haven't seen a warning, you haven't launched the app.

I have launched the app and there is no warning for the 100th time.
[doublepost=1506007268][/doublepost]

Because it's all over the OS. Launch one of those 32 bit apps and you get a popup warning. Go to settings and they're listed. If you haven't seen a warning, you haven't launched the app.

My mini is still on the old version and there are no warnings. This is the first time I’ve heard of this change on I’m on my devices all the time.
[doublepost=1506007472][/doublepost]

I have one app that I know to be not compatible with iOS 11 because I checked by going to settings, but I had not opened it in ages. I just opened it to see what would happen and there was a big fat warning that the app had not been updated and was not compatible with iOS 11.

I just opened a few non compatible apps and no warnings. Maybe it’s on the developers side and some developers are giving warnings. Since some people are getting warnings and some aren’t, then I’m assuming it’s not Apple giving these warnings. I think a point that another was making and I agree with is Apple should be given warnings on each and every app, not just in tech forums and news sites.

 

[OriginalAppleGuy]

OK, so this is funny, in a not funny sort of way. I bought an app last night and installed it - not. After I'd bought it and tried to install it, iTunes reported that the app couldn't be installed and needed to be updated.

I sent Apple a problem report asking for a refund, but the app shouldn't have been for sale at this point.

You should get money back for that. When I look at the apps that are still on the App store, the "get" is greyed out. Can't download it.
[doublepost=1506008715][/doublepost]

10.3.3 and there were and are no warnings on any of my devices. Not sure why this is hard to believe.

Because it was coded in the operating system. Every time you opened a 32-bit app, the window would pop up with the warning. No way you didn't see it. Sorry, but don't believe you didn't.

 

[missbing]

You should get money back for that. When I look at the apps that are still on the App store, the "get" is greyed out. Can't download it.
[doublepost=1506008715][/doublepost]

Because it was coded in the operating system. Every time you opened a 32-bit app, the window would pop up with the warning. No way you didn't see it. Sorry, but don't believe you didn't.

You can go ahead not believeing me all you want. I’m not the only one saying we’re not seeing warnings. I guess we all must be lying because if you see a warning then everyone must see one. I still have a device on 10.3.3 and there are no warnings on any of the 32 bit apps I recently opened.

 

[OriginalAppleGuy]

I have launched the app and there is no warning for the 100th time.
[doublepost=1506007268][/doublepost]
My mini is still on the old version and there are no warnings. This is the first time I’ve heard of this change on I’m on my devices all the time.
[doublepost=1506007472][/doublepost]
I just opened a few non compatible apps and no warnings. Maybe it’s on the developers side and some developers are giving warnings. Since some people are getting warnings and some aren’t, then I’m assuming it’s not Apple giving these warnings. I think a point that another was making and I agree with is Apple should be given warnings on each and every app, not just in tech forums and news sites.

Okay - let's give this a try. Start a screen recording, click on the app. Upload the video, let's see what's happening.

 

[missbing]

Okay - let's give this a try. Start a screen recording, click on the app. Upload the video, let's see what's happening.

I don’t know if I have screen recording on my 10.3.3 and don’t care to research as I have nothing to prove to an Internet stranger. If you don’t want to believe me or the other posters that mentioned seeing no warnings then that’s fine with me.