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Do You Like Tim Cook?

  • Yes

  • No


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AlixSPQR

macrumors 65816
Nov 16, 2020
1,072
5,456
Sweden
He isn't a techie, like Steve was. He is good at raking in the money but not anything technical and there isn't anyone at Apple anymore to force a level of shine on the software/hardware.
I like Johny Srouji a lot, I find his participation at events fascinating. In my opinion, he's the real deal.
 

RokinAmerica

macrumors regular
Jul 18, 2022
206
385
Didn't get past the OP. Like Spot says above me, I don't know him so can't say (nor do I really care). I love my iphone (12max) and my ipad. Both do what I want. Other than that, my interest in Mr. Cook is as a stockholder and as such, I am quite fine with him so far.
 
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vi2867

macrumors 6502a
Oct 11, 2006
509
87
Eastvale, CA
I think that Cook is like a politician. He always tries to say the right thing. I listened to the book After Steve Jobs, it is really good, it tells you how Apple thinks now. It is all about making profits every year. It really shows with the products they recently released. They have plans for some great products down the road, but they have to release products every year to meet sales. This is why we are seeing these in between products that don't make sense. I have always thought that the 2016 MacBook Pro was a product to lead us to a touch screen keyboard for the MacBook Pro. It backed fired, because the keyboard was not good and they eventually killed this idea, for now, and went in a different direction.
 

mikethemartian

macrumors 65816
Jan 5, 2017
1,483
2,239
Melbourne, FL
First, it is better to disagree and not be hateful about something. II find that the less people hate, the better they are as people in general. In my case it definitely keeps me in a better place.



Just to remind people of the accomplishments under Tim Cook’s direction:

  • Apple is probably the most successful company of all time
  • Apple is environmentally and socially conscious, far more than most companies
  • Apple has created the most integrated suite of software and hardware across multiple platforms - no one else comes close
  • Apple is the best, or near the best of products in the markets it enters (clearly not perfect, but who is?)
  • Created Apple silicon which is competitive with AMD and Intel (at much lower energy levels - again environmentally beneficial) (and is years ahead of Qualcomm), and has helped re-invigorate the chip industry (competition - Gotta love it)
  • Has placed security and Privacy as the basics of all products, so much more so than anyone else (just look at all the Android and windows malware). Perfect, I’m really not saying they are - so breathe.
  • Has navigated supply constraints, and chip shortages far better than most companies
  • Has navigated work from home issues pretty well


So, I am not saying Apple is perfect, so don’t bother spewing a tirade, I am saying is that they as a company have accomplished much.



Now some of my criticisms:

  • Why are RAM and SSD prices so darn high? I get that Apple SSDs blow away Dells, but speeds are increasing and prices are coming down. So is it time for a rethink? Definitely
  • Internal power supply in the Mac Studio (and original HomePod)? Doesn’t that increase heat and fan use - it seems an external power source would be better
  • Why no Wifi and Bluetooth on the Studio display? It could run iPadOS and be used for streaming
  • Hey I get unions come in and set up an adversarial relationship, that is their history, but why not embrace unions as a group of dedicated employees trying to make things better. Employees have a right to unionize in most countries, so why not embrace it and make it work?


And oh, I’m totally cool with you disagreeing with me, but facts are facts and feelings are not
There were plenty of companies that would be bigger than Apple today if it weren’t for the federal government tearing them asunder because of antitrust regulations.
 
I like Johny Srouji a lot, I find his participation at events fascinating. In my opinion, he's the real deal.
He’s a nice guy. Intelligent and a pure genius. But why is he hiding tho?

27DD29CD-4EA0-4091-A2D1-A846EC353FCA.jpeg
 

Amazon Rainforest

macrumors newbie
Jul 6, 2022
27
40
I am mostly indifferent about the man, personally, but my opinion is that he is wrong for the company. I guess I have always felt that way since he took over from Jobs. Apple has done very well, financially, since then but equally to some--or more importantly in my mind--is their products and how well they work.

Since Cook's takeover, Apple's Mac software has been steadily going downhill. Some examples: macOS is buggy and I worry that each new iteration might break something on my computer. I was unable to run Mojave (for an entire year) because of a bug in the "iconServicesAgentd" daemon. I had to back off and reinstall High Sierra, which ran flawlessly. In later release of macOS (don't recall which one), my computer would hang for twenty minutes after a Time Machine backup to my NAS. The "diskArbitrationd" daemon was the culprit. When I informed Apple about these serious issues, I got no reply and the bugs were never fixed. They eventually disappeared via a brand new OS release.

I have had an ongoing problem syncing my Mac with my iPad. I am a writer and use Scrivener to compose my stories. I drop my eBook into Apple's app called Books. At this point I am stuck. I cannot get my personal eBooks to load onto my iPad unless I first kill the "cloudd" daemon on the Mac.

DVD Player, Finder: DVD Player, which I use every day, no longer has any Preferences which can be saved. Apple removed this ability. I have to configure the app every time I start it. Digital Audio support has also been removed. How often do you hear about a company removing useful features from its products? For me, almost never. I created a bug report with Apple and they closed it saying it works as designed. Finder is archaic in its looks and features. It hasn't changed in over a decade. I use Path Finder instead because it is so much better but PF has gone to a subscription model, which I won't support, so I will get no more updates. I will use it until it breaks.

Customer support is the pits, both in-store and phone. How am I supposed to resolve my problem when I know more about their software than their so-called geniuses? In all fairness, I think very highly of their hardware geniuses. They have always done me right. But if there is any kind of serious software issue, I either have to solve it myself or live with it. With one serious problem I had, I was told by the in-store genius that I had a corrupt system (I didn't) and needed to reinstall everything. He told me not to reinstall my user files from my Time Machine backup but to hand install (drag and drop) them from my TM backup. This created a situation where my directories became read-only. I went back to the store a week later to talk to their genius again and they had no record of my original visit. Someone had deleted from their system all evidence ... notes, results, instructions, etc., of my first visit. I had to show the store manager a copy of my email reservation confirmation before he would believe me. Their in-store genius told me to call their phone support which I did. Their phone tech told me the problem was due to some third-party software I had installed (it wasn't) and to contact their CS department. The tech promptly hung up on me. I eventually resolved the problem on my own. It took over a week to realize that Time Machine protects its files not in the usual UNIX fashion, r/w/x for User/Group/Other. TM uses an ACL (access control list) which supersedes the standard UNIX protection. This is how the OS protects its own installation against root access. I went back to the store to share what I had discovered (for the next poor sod). The people in the store had never heard of an ACL and couldn't have cared less.

I have noticed something interesting about genius visits. Apple usually sends out an email with a survey about the visit. The customer can say how things went and make comments. I have received my share of these and I always fill them out with a glowing review. However, when my visits end badly, I NEVER receive a survey email.

I hold Tim Cook responsible for this sh*te behavior: bad software and bad customer service. He is in charge and he is the one who collects 100+ millions $ each year in compensation. Under his rule, Apple has lost its way. It's become centered around one product: iPhone. Everything else is a distant second. He should be replaced with another visionary like Jobs--they do exist out there. Someone who likes and appreciates all their products as much as die-hard users like myself.
 
He’s just another Tim to me.

Liked some of his decisions and hated some.

But unless I sit across from the guy over lunch for an hour or so, I can’t read the man just by his business choices.
$100,000 USD to eat lunch with Tim Cook. You game?

 
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Unami

macrumors 65816
Jul 27, 2010
1,443
1,721
Austria
Nah, he projects the vibe of a wooden, humor- and soulless beancounter. Otoh, Jobs was a certified Grade A ... So, personally, I'd probably prefer Cook, as a human being. Still, under his tenure, apple has lost a lot of it's heart, so even if I wouldn't want to work under him, I liked Job's Apple much more.
 
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sergioandr.es

macrumors newbie
Feb 10, 2018
3
6
I am mostly indifferent about the man, personally, but my opinion is that he is wrong for the company. I guess I have always felt that way since he took over from Jobs. Apple has done very well, financially, since then but equally to some--or more importantly in my mind--is their products and how well they work.

Since Cook's takeover, Apple's Mac software has been steadily going downhill. Some examples: macOS is buggy and I worry that each new iteration might break something on my computer. I was unable to run Mojave (for an entire year) because of a bug in the "iconServicesAgentd" daemon. I had to back off and reinstall High Sierra, which ran flawlessly. In later release of macOS (don't recall which one), my computer would hang for twenty minutes after a Time Machine backup to my NAS. The "diskArbitrationd" daemon was the culprit. When I informed Apple about these serious issues, I got no reply and the bugs were never fixed. They eventually disappeared via a brand new OS release.

I have had an ongoing problem syncing my Mac with my iPad. I am a writer and use Scrivener to compose my stories. I drop my eBook into Apple's app called Books. At this point I am stuck. I cannot get my personal eBooks to load onto my iPad unless I first kill the "cloudd" daemon on the Mac.

DVD Player, Finder: DVD Player, which I use every day, no longer has any Preferences which can be saved. Apple removed this ability. I have to configure the app every time I start it. Digital Audio support has also been removed. How often do you hear about a company removing useful features from its products? For me, almost never. I created a bug report with Apple and they closed it saying it works as designed. Finder is archaic in its looks and features. It hasn't changed in over a decade. I use Path Finder instead because it is so much better but PF has gone to a subscription model, which I won't support, so I will get no more updates. I will use it until it breaks.

Customer support is the pits, both in-store and phone. How am I supposed to resolve my problem when I know more about their software than their so-called geniuses? In all fairness, I think very highly of their hardware geniuses. They have always done me right. But if there is any kind of serious software issue, I either have to solve it myself or live with it. With one serious problem I had, I was told by the in-store genius that I had a corrupt system (I didn't) and needed to reinstall everything. He told me not to reinstall my user files from my Time Machine backup but to hand install (drag and drop) them from my TM backup. This created a situation where my directories became read-only. I went back to the store a week later to talk to their genius again and they had no record of my original visit. Someone had deleted from their system all evidence ... notes, results, instructions, etc., of my first visit. I had to show the store manager a copy of my email reservation confirmation before he would believe me. Their in-store genius told me to call their phone support which I did. Their phone tech told me the problem was due to some third-party software I had installed (it wasn't) and to contact their CS department. The tech promptly hung up on me. I eventually resolved the problem on my own. It took over a week to realize that Time Machine protects its files not in the usual UNIX fashion, r/w/x for User/Group/Other. TM uses an ACL (access control list) which supersedes the standard UNIX protection. This is how the OS protects its own installation against root access. I went back to the store to share what I had discovered (for the next poor sod). The people in the store had never heard of an ACL and couldn't have cared less.

I have noticed something interesting about genius visits. Apple usually sends out an email with a survey about the visit. The customer can say how things went and make comments. I have received my share of these and I always fill them out with a glowing review. However, when my visits end badly, I NEVER receive a survey email.

I hold Tim Cook responsible for this sh*te behavior: bad software and bad customer service. He is in charge and he is the one who collects 100+ millions $ each year in compensation. Under his rule, Apple has lost its way. It's become centered around one product: iPhone. Everything else is a distant second. He should be replaced with another visionary like Jobs--they do exist out there. Someone who likes and appreciates all their products as much as die-hard users like myself.
I share your sentiments so much. I started buying Apple systems in the Snow Leopard era and MacOS has never felt whole since then. After those days they started trying a million things then changing their minds about them and changing them back. All while neglecting the stability and functionality of some of the core technologies after they’re not new enough to put them in the marketing on the website.

These days I dread major OS updates. Wondering what bugs I’m gonna have to put up with for months if I update.

Like you said getting support for a software issue is a non-starter. Your best chance is someone having the same issue as you and sharing the technical details they have uncovered in a forum somewhere.
 

MauiPa

macrumors 68040
Apr 18, 2018
3,438
5,084
For one of the thousands of things he's done that are business fraud. the guy is a con man, a scam artist, swindler, a cheat
Well then you should start making a case. What? You can’t? You were just speaking hyperbole? Who knew?
 
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HackMacDaddy

Cancelled
Dec 17, 2019
378
1,114
People seem to forget that great decisions can be made while still making boatloads of money.

I don‘t share OP‘s hate for Tim at all but of course Steve was way more passionate and involved in the development process.
 
Last edited:

DD88

Suspended
Jun 6, 2022
343
706
I voted no because I found a copycat Apple company operating in China , and having found his email online I sent him an email along with screenshots of said company that were using designs that were carbon copy of the watch and iPad designs and he never replied to me. Considering my friend emailed him and told me that he got £4,000 worth of free apple products from Tim who sent him a letter directly to I was sort of expecting the same because of the info I provided but if he can’t be bothered to reply then I won’t bother anymore. I am being serious as well I think it’s only fair to receive some form of compensation as well I mean a new Ipad is pennies to a guy like that. It’s just poor customer service
 
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hagjohn

macrumors 68000
Aug 27, 2006
1,862
3,679
Pennsylvania
I like Johny Srouji a lot, I find his participation at events fascinating. In my opinion, he's the real deal.
Look at the past 4 years (or more) of releases of products. While being good products, OS across the line were delivered late, with pieces of them delayed, with lots of bugs and hardware has not been perfect either. Putting out perfection, or at least as close as Jobs perfection as you can get, comes from the top down.
 
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boswald

macrumors 65816
Jul 21, 2016
1,311
2,192
Florida
I don’t know him well enough to say “I hate him,” but I still miss Steve Jobs.

I do think, however, Tim is doing a pretty good job steering the ship in Steve’s passing. They’ve been one of the most profitable companies in the world (0several times over), they’ve completely revolutionized the way we interact with things, and made people of all ages, colors and creeds fall in love with technology. Apple truly is an amazing company to me, warts and all.
 

GMShadow

macrumors 68020
Jun 8, 2021
2,114
8,632
These are the lesser points, compared to how MacOS/OSX went to crap. You can't even FIND things using the FINDER!! That's JOB #1. Once you get over that problem, the whole OS is so bloated and gimmicky, crashes my MacStudio about once a day by slowing it down. Startup and shutdown is slow and tedious.

Apple needs a person up top that emulates Jobs: make it trimmer, easier to use, convenient, faster.

Hardware has had problems, but I haven't had any of them.

Finally: the watch is nothing to brag about. That is a step backwards or sideways. It should never be held out as a front-page item. It's a symptom of the management's myopic style.

Remember when we got Snow Leopard and they talked up how it was a bug fix release for stability.

That was the Jobs era.

This myth that Apple software quality used to be impeccable is just that.
 

GMShadow

macrumors 68020
Jun 8, 2021
2,114
8,632
Look at the past 4 years (or more) of releases of products. While being good products, OS across the line were delivered late, with pieces of them delayed, with lots of bugs and hardware has not been perfect either. Putting out perfection, or at least as close as Jobs perfection as you can get, comes from the top down.

I remember when Leopard was delayed multiple times because Apple couldn’t work on it and iOS at the same time.

MobileMe? Also Jobs.

Apple deciding to hold back features for point releases so that they’re actually ready is a very positive recent development, and while the average Joe may not see it, the last five years have seen a ton of badly needed under the hood work being done on macOS. Replacing HFS+ alone was more than a decade overdue, and it’s finally done.
 

flashflood

macrumors newbie
Jan 5, 2022
27
101
California
Firing Jony Ive is a feature. His obsession with thinness crippled all of their products. I use two MBPs side by side for work: an x86 and an M1 Max. The x86 is sleeker, but the M1 is so much more functional it's insane. The slight increase in thickness allows for a thermal architecture where the CPU can run full-tilt and the fans barely ever even turn on. On the x86, the fans run at a minimum speed of 33%, even when idle, and it's LOUD under any non-trivial load. Same with slightly thicker phones for better battery life -- function over form.
 
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Jimmdean

macrumors 6502a
Mar 21, 2007
648
647
Don’t know him personally, but I don’t think I would be uncomfortable being near him like some of the other CEOs we’re all familiar with. or feel the need to shower afterwards…
 
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