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ProfessionalFan

macrumors 603
Sep 29, 2016
5,829
14,796
Over bluetooth or with the Logitech RF dongle?

Perhaps the bluetooth mouse issues have been rectified with Monterey...
Using the dongle. I haven’t tried Bluetooth with it on Monterrey yet but it worked fine in Big Sur for me.
 

xraydoc

Contributor
Oct 9, 2005
11,023
5,486
192.168.1.1
Using the dongle. I haven’t tried Bluetooth with it on Monterrey yet but it worked fine in Big Sur for me.
Ah. Yeah, they all work fine with the RF dongle. It's poor performance while on Bluetooth that's been the issue. Stuttering, freezing, laginess...
Hoping Monterey fixes the issues.
 

Green242

macrumors member
Aug 9, 2020
32
16
I used the mouse paired with bluetooth for months and it worked great. Then last week it started lagging and stalling intermittently. I opened the Counsel in the utilities folder and found an error due to a file stuck in bluetooth. Removed the file and it is working great again.
 
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stumblingfalk

macrumors member
Jun 14, 2021
30
16
I must admit I really hate the way my MX Anywhere 2 and M720 feels on my Air M1. Disabling mouse acceleration and using MOS to tweak scrolling helps a bit. But scrolling is still not as good as in Windows, and mouse movement feels sluggish, laggy. Not as direct and precise as in Win. I dunno whats causing it. It really hampers the overall user experience. Bluetooth connectivity works well tho, and the sluggishness is there also with the USB dongle.

I'm quite frankly shocked that something as basic as a 3rd party mouse doesn't work properly in macOS, I din't expect issues of this sort when I started my foray into Mac-land. On the bright side the trackpad is amazingly good, but not the best choice for all types of tasks.
 

xraydoc

Contributor
Oct 9, 2005
11,023
5,486
192.168.1.1
I must admit I really hate the way my MX Anywhere 2 and M720 feels on my Air M1. Disabling mouse acceleration and using MOS to tweak scrolling helps a bit. But scrolling is still not as good as in Windows, and mouse movement feels sluggish, laggy. Not as direct and precise as in Win. I dunno whats causing it. It really hampers the overall user experience. Bluetooth connectivity works well tho, and the sluggishness is there also with the USB dongle.

I'm quite frankly shocked that something as basic as a 3rd party mouse doesn't work properly in macOS, I din't expect issues of this sort when I started my foray into Mac-land. On the bright side the trackpad is amazingly good, but not the best choice for all types of tasks.
Didn't used to be like this. I left MacOS for about 2 years beginning in late 2018 -- mouse support was fine when I stopped using it, but upon returning with Big Sur, it seems to have completely tanked. I don't know if it's 100% Big Sur's fault, but sure seems like it. Never used Catalina (version just prior to Big Sur), however.
 

DC41

macrumors regular
Feb 23, 2021
116
34
I was hesitant to buy the MX Master 3 after some of the posts here, but so far it's been flawless. Granted, my setup is a little unusual. I have a Windows PC set up as the primary display of an LG 49" monitor. It uses 2/3 of the screen through Display Port, and the M1 uses 1/3 through USB C. Using LG's Dual Controller and Logitech's Flow in Logi Options, I can simply mouse over from one machine to the other, and which ever machine the mouse is over becomes the focus for the USB keyboard as well (physically connected to USB on the PC). The mouse seamlessly and instantly switches between the two using its dongle on the pc (plugged into a USB port on the pc) to using Bluetooth on the Mac. I have had no stuttering or lag. Very happy with it.

The only thing I haven't been able to figure out is LG's claim that I should be able to drag and drop files between the machines. Never have been able to get that to work.

HTH

Thanks!
 

ccmacrum

macrumors newbie
Apr 2, 2021
14
12
Ah. Yeah, they all work fine with the RF dongle. It's poor performance while on Bluetooth that's been the issue. Stuttering, freezing, laginess...
Hoping Monterey fixes the issues.
My Logitech Anywhere 2 mouse works perfectly using Bluetooth on macOS 12 beta on my MBA.
It was stuttered on Big Sur. It is repeatable. I rolled back after trying the beta and instantly stuttered.
Then I wiped it and installed Monterey, mouse is smooth again.
 

PsykX

macrumors 68030
Sep 16, 2006
2,745
3,921
Quick question : when enabling FileVault, can you move the cursor in the login screen that appears as soon as you start your computer, when connected on Bluetooth ?

I have an MX Master 2, iMac Late 2013, Catalina, and the mouse remains inactive until after I submit my password :( my solution is to use the dongle, but it uses a port...
 

alexjholland

macrumors 6502a
My Logitech MX Master 3 Mac was CONSTANTLY freezing with my M1 Macbook Pro.

I just switched to the unifying receiver and all these issues have disappeared.

I was ready to blame the Mac's bluetooth - but I realised that my keyboard and headphones work fine.
 

sunny5

macrumors 68000
Jun 11, 2021
1,838
1,706
Im testing it on M1 Mac mini WITHOUT a bluetooth dongle but it doesn't work randomly. My Intel MBP didn't have this problem at all. I really think M1's bluetooth has a problem. This happened since last Nov. Without a dongle, it works terribly.
 

alexjholland

macrumors 6502a
Im testing it on M1 Mac mini WITHOUT a bluetooth dongle but it doesn't work randomly. My Intel MBP didn't have this problem at all. I really think M1's bluetooth has a problem. This happened since last Nov. Without a dongle, it works terribly.
You're using the MX Master 3 with the M1 Mac's built-in bluetooth - and it's terrible, right?

Same on my Macbook Pro.

At least I know it's not just me and that returning my Mac is unlikely to fix it.

However, my Logitech K380 bluetooth keyboard and multiple pairs of bluetooth headphones have zero issues.

It appears to be specifically an issue with the MX Master mouse.

I've got friends with Intel Macbooks who have had similar issues, to be fair.
 

sunny5

macrumors 68000
Jun 11, 2021
1,838
1,706
You're using the MX Master 3 with the M1 Mac's built-in bluetooth - and it's terrible, right?

Same on my Macbook Pro.

At least I know it's not just me and that returning my Mac is unlikely to fix it.

However, my Logitech K380 bluetooth keyboard and multiple pairs of bluetooth headphones have zero issues.

It appears to be specifically an issue with the MX Master mouse.

I've got friends with Intel Macbooks who have had similar issues, to be fair.
My bluetooth keyboard works ok without a dongle.
 

Colstan

macrumors 6502
Jul 30, 2020
330
711
Quick question : when enabling FileVault, can you move the cursor in the login screen that appears as soon as you start your computer, when connected on Bluetooth ?
Logitech specifically recommends that you use the dongle while FileVault is enabled. This has been a known problem with Logitech mouse compatibility for some time now, which the company recognizes but hasn't fixed. While my experience using Bluetooth hasn't been as bad as it has for other folks, keeping in mind that I'm still using an Intel Mac mini, I decided that the issues surrounding Logitech and Bluetooth weren't worth the bother, so I'm now using the RF dongle and haven't encountered any of the previous difficulties.
 

panzerboy

macrumors newbie
Nov 27, 2020
6
18
I also have the MX Master 3 and the MX Keys and I use them via Bluetooth. I have a dongle but I don't have any USB-A port in which to put it (I have an M1 MBP).

Both the keyboard and the mouse work fairly ok. From time to time the mouse seems to lag, the extra buttons don't work anymore and the scrolling stops working or is inverted. In this case, I open Activity Monitor and force quit the LOGI Options Daemon (which then restarts by itself) and afterwards everything works ok for a while. I noticed that the issues appear when I plug the laptop in the external monitor in the morning (I usually unplug it in the evening when I finish working).
 

alexjholland

macrumors 6502a
I also have the MX Master 3 and the MX Keys and I use them via Bluetooth. I have a dongle but I don't have any USB-A port in which to put it (I have an M1 MBP).

Both the keyboard and the mouse work fairly ok. From time to time the mouse seems to lag, the extra buttons don't work anymore and the scrolling stops working or is inverted. In this case, I open Activity Monitor and force quit the LOGI Options Daemon (which then restarts by itself) and afterwards everything works ok for a while. I noticed that the issues appear when I plug the laptop in the external monitor in the morning (I usually unplug it in the evening when I finish working).
Ah yeah, my mouse inverts regularly.

I have to switch between 'reverse' and normal regularly, to contradict some other hidden setting that changes.

Although... I think that might have stopped now that I've switched to the unifying receiver?
 

ek9max

macrumors regular
Feb 22, 2011
224
38
I was using the mx master 3 and mx keys but when I first got my Mac mini M1, I was having issues between switch between mine and my wife's user profiles so I switched back to the Apple Magic Mouse and keyboard.

After a few months I think Logitech sorted it out but I think I just prefer the apple stuff more again (don't shoot me)
 

alexjholland

macrumors 6502a
I was using the mx master 3 and mx keys but when I first got my Mac mini M1, I was having issues between switch between mine and my wife's user profiles so I switched back to the Apple Magic Mouse and keyboard.

After a few months I think Logitech sorted it out but I think I just prefer the apple stuff more again (don't shoot me)
Pairing with three devices is the sole reason I use Logitech.

If I could even pair the Apple keyboard with both my iPad and Macbook, that'd be a start.

I also use a Chromebook too though.
 

pablo216

macrumors newbie
Jun 30, 2021
3
1
Ah yeah, my mouse inverts regularly.

I have to switch between 'reverse' and normal regularly, to contradict some other hidden setting that changes.

Although... I think that might have stopped now that I've switched to the unifying receiver?

I had a similar problem but I found out that going into each of the "Specific App" settings and setting it to behave all of them in the same manner and then turning it off fixed the problem. It's like the "All Applications" settings aren't sticking and the app is looking for the specific app settings. (I hope I described it correctly, if I didn't tell me and I'll upload a video of my fix).

I also have the MX Master 3 and the MX Keys and I use them via Bluetooth. I have a dongle but I don't have any USB-A port in which to put it (I have an M1 MBP).

Both the keyboard and the mouse work fairly ok. From time to time the mouse seems to lag, the extra buttons don't work anymore and the scrolling stops working or is inverted. In this case, I open Activity Monitor and force quit the LOGI Options Daemon (which then restarts by itself) and afterwards everything works ok for a while. I noticed that the issues appear when I plug the laptop in the external monitor in the morning (I usually unplug it in the evening when I finish working).

I had the same problem when I had the unifying usb plugged in on a usb hub next to a Jabra receiver (both of them 2.4ghz). I chainlinked a new usb hub to separate the receivers and this was an immediate fix!

1625094028814.png

(Sorry for the messy pic)
 
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sneeks

macrumors 65816
Oct 21, 2007
1,017
390
Glasgow, UK
I used a USB extension cable to move my unifying receiver away from the Mac Mini USB port and it works perfectly. When inserted directly to the Mac Mini I did get the occasional stutter with the mouse.
 

moncho33

macrumors newbie
May 24, 2018
25
20
My original MX Master seems to be working ok for a while on my MacBook Air M1, but suddenly some of the buttons will not trigger the assigned functions on the Logi Options software. This seems to happen when I am running a RAM intensive application like Lightroom. When I use Lightroom I don't run any other apps, maybe Spotify, as I only have 8GB. If I stop using Lightroom the MX Master well keep acting up until I restart the computer. It works perfectly on my 2014 MacBook Pro, so it's not the mouse. I use the M1 Air connected to a Dell U2520d external monitor. I've uninstalled the software and installed it again several times, tried with bluetooth and the unifying receiver and the behavior is the same. Sometimes the battery and bluetooth icons on the Logi Options software will be grayed out, and the MX Master will work, but as if it were without any customization. I thought that maybe the 4 year old MX Master was due for an upgrade, but it seems that even the newer versions have issues with M1 Macs.
 

mario0

macrumors member
Jul 6, 2021
71
19
My original MX Master seems to be working ok for a while on my MacBook Air M1, but suddenly some of the buttons will not trigger the assigned functions on the Logi Options software. This seems to happen when I am running a RAM intensive application like Lightroom. When I use Lightroom I don't run any other apps, maybe Spotify, as I only have 8GB. If I stop using Lightroom the MX Master well keep acting up until I restart the computer. It works perfectly on my 2014 MacBook Pro, so it's not the mouse. I use the M1 Air connected to a Dell U2520d external monitor. I've uninstalled the software and installed it again several times, tried with bluetooth and the unifying receiver and the behavior is the same. Sometimes the battery and bluetooth icons on the Logi Options software will be grayed out, and the MX Master will work, but as if it were without any customization. I thought that maybe the 4 year old MX Master was due for an upgrade, but it seems that even the newer versions have issues with M1 Macs.
I also had MX Master 3 and MX Keys but I switched to original Apple mouse and keyboard because of the lags. The Apple devices work very smooth without any lags.
 
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