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ADGrant

macrumors 68000
Mar 26, 2018
1,689
1,059
You KNEW a substantial change was coming.

You gambled that it would be first implemented in a system different from the one you chose to buy.

Sorry, not sympathetic.

Even as someone who bought a 2020 Air in April. What we currently own still works the same now as it did on Monday.

Actually you have a very rare Mac. A MBA with a retina screen, Intel CPU and a proper keyboard.
 
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deeddawg

macrumors G5
Jun 14, 2010
12,467
6,570
US
Actually you have a very rare Mac. A MBA with a retina screen, Intel CPU and a proper keyboard.
LOL. Yep. Apparently even more of a unicorn in that it also runs cool and usually silent. Only hear the fan when I'm doing a batch photo processing job or my Synology cloudsync daemon is re-syncing after a reboot. Topcase and bottom case never uncomfortable. Never bothered to check CPU temps though since (a) I don't ever touch the CPU and (b) I don't presume to know more about CPU thermal longevity than Intel does.

Had been waiting to replace my 2015 rMB12 until they keyboard got sorted out. Knew something was on the horizon but pulled the trigger anyway.
 
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saffeon

macrumors newbie
Nov 12, 2020
3
4
Los Angeles, CA
Who did you call and complain to?

Even I got an MBA in June, and I feel ****** now after looking at the performance and battery gains.
Just their customer service line, fussed a bit and they told me a sr customer service rep would call in a week. They called the next day and pushed the return through
 
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Velli

macrumors 65816
Feb 1, 2013
1,315
1,654
I get that happens with technology, but is it getting that rapid?
Generally, no. This is a unique situation. But it couldn't have been done any other way - you just got unlucky (emotionally - in reality you are just as well off as if the new computers weren't any good). In other words, yes you got screwed, but noone screwed you.
 

limesmoothie

macrumors 6502a
Apr 20, 2009
919
697
Edinburgh, Scotland
Just their customer service line, fussed a bit and they told me a sr customer service rep would call in a week. They called the next day and pushed the return through
I emailed and got a reply from someone who told me to go to the Genius Bar - we're in a lockdown and not supposed to travel into Tier 3 areas of higher infection...

*slow hand clap*
 

Mike Boreham

macrumors 68040
Aug 10, 2006
3,913
1,896
UK
Already placed an order for the M1. She's ecstatic, hopefully it doesn't throttle like the early 2020's do.

I have ordered an Air and I hope it will throttle. That's how fanless computers work. If it doesn't throttle it means that it is not using performance which is available for short duration, but not for sustained load.

Nothing wrong with throttling, it is a legitimate design choice to avoid the cost, noise, weight, size and reliability penalties of a cooling system in machines which are not primarily used for sustained load.

Having been using a 12" MacBook for three years I also know that throttling is not as extreme as usually thought, so sustained load jobs get done, just take a bit longer.
 
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deeddawg

macrumors G5
Jun 14, 2010
12,467
6,570
US
I have ordered an Air and I hope it will throttle. That's how fanless computers work. If it doesn't throttle it means that it is not using performance which is available for short duration, but not for sustained load.

Nothing wrong with throttling, it is a legitimate design choice to avoid the cost, noise, weight, size and reliability penalties of a cooling system in machines which are not primarily used for sustained load.

Having been using a 12" MacBook for three years I also know that throttling is not as extreme as usually thought, so sustained load jobs get done, just take a bit longer.
Exactly.

All modern CPUs "throttle" - If they don't, they're leaving burst performance on the table.
 
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theSeb

macrumors 604
Aug 10, 2010
7,466
1,893
none
Best thing to do is to never buy anything and keep waiting till the next great thing comes along. That's how one keeps themselves safe from these companies making newer things, which are just the same thing. Damn you, companies! The fax machine is nothing but a waffle iron with a phone attached!
 

edubfromktown

macrumors 6502a
Sep 14, 2010
844
712
East Coast, USA
Best thing to do is to never buy anything and keep waiting till the next great thing comes along. That's how one keeps themselves safe from these companies making newer things, which are just the same thing. Damn you, companies! The fax machine is nothing but a waffle iron with a phone attached!
Sticking one's head in the sand would also be prudent.
 
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adrianlondon

macrumors 603
Nov 28, 2013
5,536
8,360
Switzerland
I bought my 13" i5 Air in March. I needed it. It's been great and I much prefer it to the 2013 15" MBP I had before.

I'm waiting for some real reviews of the M1 version to come out, but this is just out of curiosity as I won't be in the market for a new laptop for a while. "Newer laptop better and faster than old laptop "is not really a shock headline.

(I'm ignoring the geekbench scores at the moment, as I read they re-wrote geeekbench for the new chip and changed how it benchmarks, so it can't be used to compare back to the Intel version.)
 
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rawCpoppa

macrumors 6502a
Feb 23, 2010
646
707
I don’t understand this thread. What was Apple to do? Not sell you their best at the time laptop? I’m surprised they are even letting some return them after several months. Nice of them to allow that.
 
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AnthonyHarris

Cancelled
Jun 4, 2009
510
580
Cambridge, England
I may have heard of such a situation before. /s

Joking aside, I have a lingering feeling that it's a symptom of this modern FOMO/Hype culture of new tech releases. After ingesting the latest marketing materials, consumers are intended to believe that their existing (virtually new) hardware is obsolete and will no longer serve them, resulting in insecurity over feeling left behind and hence they jump on the pre-order train like lemmings because, after all, there is no time to spare before this new gadget is made obsolete all over again by the next, marginally improved generation.

Don't fall into the trap, folks. Your hardware will serve you just fine.
Intel MacBook Air users really have been left behind though. It was never good enough for the price, and now, seemingly for that same price, they could have a decent machine that doesn't get hotter than the surface of the sun when you have two tabs in Safari open.
 
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ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
I don’t understand this thread. What was Apple to do? Not sell you their best at the time laptop? I’m surprised they are even letting some return them after several months. Nice of them to allow that.
I just can't understand the business rational of providing returns months after purchase unless you can show you had had a problem e.g. USB not being recognised or it didn't do something that was advertised. Imagine if everyone returned their 2020 intel air, what a waste and a big environmental impact. People were clamouring for a fixed keyboard and got it! I suspect in the UK where consumer law is good, but balanced by a culture of 'you choose the item - you stick with it' I would not expect people to have a hope of this exchange.

Some people really need an automatic upgrade every year scheme like for the iPhone.
 

deeddawg

macrumors G5
Jun 14, 2010
12,467
6,570
US
Intel MacBook Air users really have been left behind though. It was never good enough for the price, and now, seemingly for that same price, they could have a decent machine that doesn't get hotter than the surface of the sun when you have two tabs in Safari open.

Oh please, let's avoid ridiculous hyperbole. It helps nobody.

If you owned one that truly did get super hot with minimal load you should've had it repaired.
 

AnthonyHarris

Cancelled
Jun 4, 2009
510
580
Cambridge, England
Oh please, let's avoid ridiculous hyperbole. It helps nobody.

If you owned one that truly did get super hot with minimal load you should've had it repaired.
Ridiculous hyperbole? The last few Intel MacBook Airs didn’t have effective active cooling and reach 100 degrees while doing simple tasks.

100 degrees and no effective cooling = extreme throttling = none of the promised “speed” that Apple touted.
 

eelpout

macrumors 6502
Oct 30, 2007
443
163
Silicon Valley
man, all we have to go off is a bunch of slides of unsubstantiated benchmarks, we really know nothing until next week.

who knows, you may end up being happy that you bought the Intel, at least for a couple years.

and I'm not getting all the fan problems others are on my 2020 13 MBP, maybe it's because I run Turbo Boost Switcher and keep it off most of the time.
 

deeddawg

macrumors G5
Jun 14, 2010
12,467
6,570
US
Ridiculous hyperbole? The last few Intel MacBook Airs didn’t have effective active cooling and reach 100 degrees while doing simple tasks.

100 degrees and no effective cooling = extreme throttling = none of the promised “speed” that Apple touted.

Yes, ridiculous hyperbole.

What's wrong with the CPU reaching it's design temperature of 100C? Or are you saying you know something the Intel engineers don't know? Plus, as I recall, the same CPU temp behavior was reported on the 10th gen Intel MBPs back when I was following such things. Seemed to be an 10th gen thing.

Speaking as an actual owner of a 2020 i5 MBA -- mine performs exactly as I expected it to perform.

Quick, snappy, responsive. Topcase and bottomcase temperatures infrequently warm and never uncomfortable. Silent except the occasions where I'm distinctly pushing it with stuff like generating hundreds of raw image previews in Lightroom or converting/exporting a few dozen raw images in a batch. CPU temps? Never cared since I never touch the CPU.

Mostly the folks who were unhappy with their MBA were trying to push substantial continuous CPU loads onto a system designed for brief / bursty CPU usage. Hammering screws rarely gives a satisfactory result.
 
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AnthonyHarris

Cancelled
Jun 4, 2009
510
580
Cambridge, England
Yes, ridiculous hyperbole.

What's wrong with the CPU reaching it's design temperature of 100C? Or are you saying you know something the Intel engineers don't know? Plus, as I recall, the same CPU temp behavior was reported on the 10th gen Intel MBPs back when I was following such things. Seemed to be an 10th gen thing.

Speaking as an actual owner of a 2020 i5 MBA -- mine performs exactly as I expected it to perform.

Quick, snappy, responsive. Topcase and bottomcase temperatures infrequently warm and never uncomfortable. Silent except the occasions where I'm distinctly pushing it with stuff like generating hundreds of raw image previews in Lightroom or converting/exporting a few dozen raw images in a batch. CPU temps? Never cared since I never touch the CPU.

Mostly the folks who were unhappy with their MBA were trying to push substantial continuous CPU loads onto a system designed for brief / bursty CPU usage. Hammering screws rarely gives a satisfactory result.
Most people that were unhappy with MacBook Airs were unhappy with the false claims of them being able to edit video and photos and being greeted with a system that was hot and noisy, actually.

I’m pleased that your workflow never exceeded what Apple claimed to be possible.
 
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deeddawg

macrumors G5
Jun 14, 2010
12,467
6,570
US
Most people that were unhappy with MacBook Airs were unhappy with the false claims of them being able to edit video and photos and being greeted with a system that was hot and noisy, actually.

I’m pleased that your workflow never exceeded what Apple claimed to be possible.

I edit DSLR photos all the time. Haven't ever had an issue with the MBA doing that.

Did you own a MBA or are you just repeating stuff you've read here on MR where nobody ever exaggerates anything?
 
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AnthonyHarris

Cancelled
Jun 4, 2009
510
580
Cambridge, England
I edit DSLR photos all the time. Haven't ever had an issue with the MBA doing that.

Did you own a MBA or are you just repeating stuff you've read here on MR where nobody ever exaggerates anything?
I have a 16 inch MBP and iPad Pro 2020.

Both of which can do a lot. One without any noise, the other with some and sometimes even jet engine type noise.

My friend bought the 2020 MacBook Air with the higher specifications, and it was terrible. I’m not just listening to hearsay on MacRumors. I saw it for myself.

I’m a huge Mac fan (some would call me a sheep) but I was extremely disappointed with the Airs performance based on what claims were made by Apple themselves.

Like I say. If your use case was vastly superior, good for you, but the product I saw was not worth the money paid.
 
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