Exploding Note 7's Cause Samsung to Suspend Shipments

[willmtaylor]

Then there are no injuries reported for the Note 7. But a lot have been reported for iphones.....

Take the time to google exploding iphones........
There are too many pictures to put them here...so I;ll just leave the link...

https://www.google.com/search?q=exploding+iphone&tbm=isch&imgil=kON8_k9j_sFcvM%3A%3BrhlV9EWj_uJBrM%3Bhttp%253A%252F%252Fwww.digitaltrends.com%252Fmobile%252Fmore-exploding-iphones%252F&source=iu&pf=m&fir=kON8_k9j_sFcvM%3A%2CrhlV9EWj_uJBrM%2C_&usg=__lfpuj_WStySEp5M38Loc_9kle9U=&biw=1278&bih=633&dpr=2&ved=0ahUKEwj1tZSSiu3OAhWGQiYKHVzcAMcQyjcIMg&ei=rIzHV_WvJoaFmQHcuIO4DA#imgrc=kON8_k9j_sFcvM:

http://www.dazeddigital.com/artsand...phone-causes-third-degree-burns-on-teens-body
[doublepost=1472704715][/doublepost]
There have been two confirmed so far. Then if you look it up there have been far more iPhones that have exploded and caused injuries than Samsung phones.

Ignore the facts and carry on. Good show, ol chap.

Context be damned. Situations be damned. User negligence be damned. 6-year-old li-ion be damned. Empirical research and common sense be damned. I realize that you're emotionally and personally invested in the Note 7, as you've posted on its discussion thread dozens and dozens of times, but it's just a phone. Breathe. It'll be ok.

Don't get me wrong, I'm not saying a multi-billion dollar company is perfect, and I've certainly had my beef with Apple's products and services over the years, but the point of this thread was to discuss a huge company halting millions of shipments of a flagship device because reports starting filtering in that brand new devices were exploding. Have fun making everything into a flame war though (pun intended).

Fun fact: Apple sold its 1 billionth iPhone this year. That's 1,000,000,000 phones. And you're telling me that when I do a very specific Google Image search I'm gonna find some examples? Shocker.

 

[AustinIllini]

This situation aside, if Apple ran into the same issue, they would do the same thing. This isn't really a big discussion.

 

[MRU]

In fairness, phones are exploding from Samsung, and we're on an Apple board.

That's the point. These are samsung phones, this is a thread about the Samsung phones affected and instead of discussing how 'Samsung' are going to deal with this and the implications on users with that device, it once again gets side tracked on a tangent that uses another incident with an iPhone as somehow being a defence or excuse of the issue, when it's actually irrelevant to the discussion.

Essentially every thread which is potentially bad consumer news by 'INSERT company (A)' ends up being somehow steamrolled down a trajectory of ignoring or excusing the current issue because of 'INSERT company (B)' ..... And it's every thread, every discussion that this ends up being the case. I can't be the only one who thinks it's tiresome.

This situation aside, if Apple ran into the same issue, they would do the same thing. This isn't really a big discussion.

And that post is essentially demonstrating exactly what I'm talking about ...

Can't people talk about the actual issue at hand rather than subvert it with something else ?

 

[willmtaylor]

That's the point. These are samsung phones, this is a thread about the Samsung phones affected and instead of discussing how 'Samsung' are going to deal with this and the implications on users with that device, it once again gets side tracked on a tangent that uses another incident with an iPhone as somehow being a defence or excuse of the issue, when it's actually irrelevant to the discussion.

Essentially every thread which is potentially bad consumer news by 'INSERT company (A)' ends up being somehow steamrolled down a trajectory of ignoring or excusing the current issue because of 'INSERT company (B)' ..... And it's every thread, every discussion that this ends up being the case. I can't be the only one who thinks it's tiresome.

"Well, sure! Sometimes other people do it, but I did a forum search and one time you...sorry...force of habit."

 

[bbrks]

So what is this now......Exploding Samsung VS Exploding iPhone......my god people, don't you ever get enough of this crap......sooooooooooooo pathetic.

 

[NT1440]

Christ people. Lithium batteries can explode. Fact of chemistry, regardless of who manufactures the damn phone the battery is in.

 

[jamezr]

That's the point. These are samsung phones, this is a thread about the Samsung phones affected and instead of discussing how 'Samsung' are going to deal with this and the implications on users with that device, it once again gets side tracked on a tangent that uses another incident with an iPhone as somehow being a defence or excuse of the issue, when it's actually irrelevant to the discussion.

Essentially every thread which is potentially bad consumer news by 'INSERT company (A)' ends up being somehow steamrolled down a trajectory of ignoring or excusing the current issue because of 'INSERT company (B)' ..... And it's every thread, every discussion that this ends up being the case. I can't be the only one who thinks it's tiresome.




And that post is essentially demonstrating exactly what I'm talking about ...

Can't people talk about the actual issue at hand rather than subvert it with something else ?

To be honest this thread was started just for the sole reason to poke fun at Samsung and their newest phone. No other reason. This is from a person that is not a regular here in the alternative section. Not from a person that is here to discuss the issues at all this thread was started just to throw mud and get a reaction from the regulars. Pure plain and simple.

Do a quick check of his post history. Nothing except iphone related posts and comments in the iphone sections. He started this thread just to get a rile out of the regulars in the alternative section.

This is was talked about in the Note 7 thread. The OP even participated in it. But he wanted to sensationalize it more by starting at new thread. So call it what it is......

 

[AustinIllini]

Christ people. Lithium batteries can explode. Fact of chemistry, regardless of who manufactures the damn phone the battery is in.

That's certainly true. I don't necessarily hold this against Samsung, as they have a supplier. Samsung is doing exactly what it should do, which is to investigate whether the batteries are faulty or the phone is doing something unforeseen under certain situations.

 

[willmtaylor]

To be honest this thread was started just for the sole reason to poke fun at Samsung and their newest phone. No other reason. This is from a person that is not a regular here in the alternative section. Not from a person that is here to discuss the issues at all this thread was started just to throw mud and get a reaction from the regulars. Pure plain and simple.

Do a quick check of his post history. Nothing except iphone related posts and comments in the iphone sections. He started this thread just to get a rile out of the regulars in the alternative section.

When the facts fail you, commence the ad hominem attacks. Predictable, but still sad.

In fact, this thread was started as a "heads up" since the story hadn't been posted on MR or MRF, and when it was breaking, it wasn't clear which units were and weren't affected. I, for one, would want to know if my new mobile device had a chance of harming me, my family, or my possessions.

I do understand that some folks get too emotionally invested in their shiny toys. It is much easier to attack the messenger than to consider the message. It's pathetic, but not uncommon.

All the best.

 

[MRU]

To be honest this thread was started just for the sole reason to poke fun at Samsung and their newest phone. No other reason. This is from a person that is not a regular here in the alternative section. Not from a person that is here to discuss the issues at all this thread was started just to throw mud and get a reaction from the regulars. Pure plain and simple.

Do a quick check of his post history. Nothing except iphone related posts and comments in the iphone sections. He started this thread just to get a rile out of the regulars in the alternative section.

Whilst that is possibly true, the following manner in which the discussion flows is very much dictated by those who reply. We could have a serious discussion about this.

For example regardless of post motive, the reality of the suspension of sales seemingly is affecting only Korea at the moment if I'm not mistaken, which puts the issue into some form of context, and is likely just precautionary. The issue of course regarding issues with the Note 7 since it's launch and there seems to have been a lot more issues raised by users whether performance, over heating, boot loops, poor battery, quality control / GG5 questions and now battery is Samsung are making no statement regarding any of the issues raised. So we are invariably at a wall of silence.

There definitely was not this amount of issues with the S7 or S7e post launch of those devices. They went very smoothly for pretty much all of us who jumped on board back in March.

The Note 7 is the most 'cautionary' purchase I think I've made in a long time in regards to concerns over potential issues I may have with it. Whereas never had any concerns with the S7 or S7e.

 

[willmtaylor]

That's certainly true. I don't necessarily hold this against Samsung, as they have a supplier. Samsung is doing exactly what it should do, which is to investigate whether the batteries are faulty or the phone is doing something unforeseen under certain situations.

Interestingly enough, "Sister company Samsung SDI Co Ltd said that while it was a supplier of Galaxy Note 7 batteries, it had received no information to suggest the batteries were faulty." -Reuters

 

[MRU]

That's certainly true. I don't necessarily hold this against Samsung, as they have a supplier. Samsung is doing exactly what it should do, which is to investigate whether the batteries are faulty or the phone is doing something unforeseen under certain situations.

It's just strange that the suspension of sales because of the issue seems confined to Korea. As far as I am aware the european release is still going ahead tomorrow regardless. You would think with the extra testing that the European CE marking / testing would require on a product - any potential battery issues would have been flagged sooner - so is this an issue with certain voltage adapters etc ?

 

[jamezr]

When the facts fail you, commence the ad hominem attacks. Predictable, but still sad.

In fact, this thread was started as a "heads up" since the story hadn't been posted on MR or MRF, and when it was breaking, it wasn't clear which units were and weren't affected. I, for one, would want to know if my new mobile device had a chance of harming me, my family, or my possessions.

I do understand that some folks get too emotionally invested in their shiny toys. It is much easier to attack the messenger than to consider the message. It's pathetic, but not uncommon.

All the best.

Why start a new thread? You were in the Note 7 thread and posted there. The issue was discussed there and articles and links were posted. So the Note 7 owners were well aware of the issue before you started a new thread.
Don't portray your intentions were to inform everyone else.
The news was posted in the Note 7 thread and discussed in that thread. So the Note 7 owners and anyone wanting information about the Note 7 already saw it.

So at least be honest about your intentions. You post history is there for everyone to see.....

 

[willmtaylor]

It's just strange that the suspension of sales because of the issue seems confined to Korea. As far as I am aware the european release is still going ahead tomorrow regardless. You would think with the extra testing that the European CE marking / testing would require on a product - any potential battery issues would have been flagged sooner - so is this an issue with certain voltage adapters etc ?

I think this is more likely, as the battery provider, Samsung SDI Co. had said that they hadn't heard anything from Samsung proper about battery issues.

 

[AustinIllini]

It's just strange that the suspension of sales because of the issue seems confined to Korea. As far as I am aware the european release is still going ahead tomorrow regardless. You would think with the extra testing that the European CE marking / testing would require on a product - any potential battery issues would have been flagged sooner - so is this an issue with certain voltage adapters etc ?

That's certainly possible. I know it's kind of extreme, but customer safety ranks higher than customer satisfaction at most companies.

 

[willmtaylor]

That's certainly possible. I know it's kind of extreme, but customer safety ranks higher than customer satisfaction at most companies.

I don't know about you but my safety and satisfaction are intrinsically and inexorably linked.

 

[AustinIllini]

I don't know about you but my safety and satisfaction are intrinsically and inexorably linked.

Oh sure. I am much less satisfied with my car knowing it has a Takata airbag.

 

[willmtaylor]

Oh sure. I am much less satisfied with my car knowing it has a Takata airbag.

Did you see the footage and photos? Incredibly gruesome. Certainly making me check the recall list for my Toyota & Subaru.

 

[Roadstar]

It's just strange that the suspension of sales because of the issue seems confined to Korea. As far as I am aware the european release is still going ahead tomorrow regardless. You would think with the extra testing that the European CE marking / testing would require on a product - any potential battery issues would have been flagged sooner - so is this an issue with certain voltage adapters etc ?

The issue has appeared mostly in Korea (6 cases according to what I've read), but there was a mention of one international incident too. Some of the exploded ones were charging with an adapter, some were using the original cable and one case wasn't even connected to charger when it went boom. Source: https://mobile.twitter.com/arter97

 

[Surf Donkey]

What a joy to watch. If this was any other phone not by Samsung, certain posters here would be piling it on. But for the Note now it is such vile action a new thread was created for a recall of a flagship. Lol.

 

[willmtaylor]

What a joy to watch. If this was any other phone not by Samsung, certain posters here would be piling it on. But for the Note now it is such vile action a new thread was created for a recall of a flagship. Lol.

"The horror! The horror!"

 

[The Game 161]

At least Samsung acknowledges the issue whereas Apple usually begins with "user error".

Abit different from a device not working properly to being set on fire

 

[widgeteer]

Wow, looks like there's going to be a recall:

http://www.androidauthority.com/reports-samsung-considering-note-7-recall-battery-pack-blame-714126/

 

[AustinIllini]

Abit different from a device not working properly to being set on fire

Right. If Apple found that iPhones were blowing up in large quantities, it would do the same thing Samsung is doing. There's no use in saying "Apple would say 'you're holding it wrong"' because using a couple of bars is not the same as a phone burning someone and Apple has not had an issue like that in the history of iPhone.

 

[willmtaylor]

Wow, looks like there's going to be a recall:

http://www.androidauthority.com/reports-samsung-considering-note-7-recall-battery-pack-blame-714126/

Yup, was just reading that on YonHap News:

Samsung Electronics Co. is expected to announce an unprecedented recall of all of its newest Galaxy Note 7 phablets sold at home and abroad in less than a week, a company official said Thursday, after reports that a few of the devices exploded while being charged.

The Samsung official told Yonhap News Agency that the cause of the reported explosions has been traced to the battery of the new phablet.

"The most important thing is the safety of our customers and we don't want to disappoint our loyal customers," said the official, who spoke on the condition of anonymity.

He said Samsung is expected to announce the result of its investigation into the cause of the reported explosions, as well as comprehensive countermeasures either this weekend or early next week at the latest.

"Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we'll come up with convincing measures for our consumers," said the official.

The official said the company's announcement of the recall is unlikely on Friday because Samsung is in talks with Verizon of the U.S. and other business partners on the issue. "Global discussions are under way about matters such as how to deal with products delivered to dealers. Results of the investigation and relevant countermeasures will be made public this weekend or early next week at the latest."

His remarks suggested that Samsung may recall all of the Galaxy Note 7 phablets sold at home and abroad.

"We don't have any intention to delay (the announcement) or hide (the result of investigation). The decision will be made in consideration of maximum consumer benefit."

Industry watchers say Samsung will be able to take the likely recall as an opportunity to upgrade its credibility, as long as it takes prompt and convincing measures.

Samsung began selling the Galaxy Note 7 on Aug. 19 in 10 countries worldwide.
-http://english.yonhapnews.co.kr/business/2016/09/01/0503000000AEN20160901010900320.html​