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Are you experiencing this issue?


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joseywales9

macrumors newbie
Oct 28, 2018
4
1
The eye strain issue is very real for me especially in the evening. It's not causing persistent headaches, but it's simply irritating to look at. It's especially apparent when I switch back to looking at my 6 which causes no problems. There seems to also be a pink cast over the whole screen (even with all the true tone/night shift etc turned off), so I'll take a look at another phone in store. Either way, this thing is going back.

I was thinking of getting a an XS, at the moment I'm still using my Iphone 6, I also have a 7 which gave me eyestrain and headache, so I've never been able to use it.

Might try the XR then as it's lower res, hopefully will be ok, otherwise looks like I might be stuck with the 6 forever :(
 

ooloo

macrumors member
Aug 9, 2018
98
60
This is the second day ive been using the xr and i have slight problems... i have slight headaches on the lateral sides of my head. I had the same ones when i was trying x/xs in a store but the pain was much stronger and almost immediate, plus id feel dizzy and sick in general, flu-like. On the xr i tried to turn off the awareness option but without help but id have to test it for a longer period of time
 
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stafil

macrumors 6502
Sep 15, 2017
425
297
This is the second day ive been using the xr and i have slight problems... i have slight headaches on the lateral sides of my head. I had the same ones when i was trying x/xs in a store but the pain was much stronger and almost immediate, plus id feel dizzy and sick in general, flu-like. On the xr i tried to turn of the awareness option but without help
Try covering the notch with a plastic piece or black electrical tape and see if the problem is still there. It worked fine for me.
 
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joseywales9

macrumors newbie
Oct 28, 2018
4
1
This is the second day ive been using the xr and i have slight problems... i have slight headaches on the lateral sides of my head. I had the same ones when i was trying x/xs in a store but the pain was much stronger and almost immediate, plus id feel dizzy and sick in general, flu-like. On the xr i tried to turn off the awareness option but without help but id have to test it for a longer period of time

I've seen a post on another forum where someone has downloaded and used a blue light app, apparently blue light is a cause of headaches in some people using phones and high res screens, someone also suggested using the night mode function, found in ios 9.3 upwards where you can adjust the colour warmth, was hoping these might help me when I get my new XR

I get similar pain on the right side of my head, been on medication for years, to keep extreme migraines away, I'm also sensitive to bright screens and bright light
 
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john g.

macrumors 6502
Jul 11, 2012
409
744
This is the second day ive been using the xr and i have slight problems... i have slight headaches on the lateral sides of my head. I had the same ones when i was trying x/xs in a store but the pain was much stronger and almost immediate, plus id feel dizzy and sick in general, flu-like. On the xr i tried to turn off the awareness option but without help but id have to test it for a longer period of time

What about turning on reduce motion?
I am one who could not tolerate the X and Xs OLED situation.
Got my Xr on launch day and while it was much improved, it still felt a bit different compared to an 8 and 6s in the house.

Then I noticed the animations to open Face ID and remembered that I enabled Reduce Motion a long time ago on all my devices and my eyes have been happier.

Did it on the Xr and I think everything is OK.
I say think because I consider the Xr on "probation", I want to see how I feel after a week.

Anyway for the visually sensitive the motion stuff is a thing. Google iOS reduce motion nausea.

Settings>General>Accessibility>Reduce Motion
 
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stafil

macrumors 6502
Sep 15, 2017
425
297
After thiking about it a bit, here is my theory regarding FaceID: Your brain cannot sense the IR light so it doesn't adjust the your eye's iris. This means that the IR light has unrestricted access to your retina bombarding it in full blast. Think of it the equivalent of using iris dilating eye-drops and then staring at a LED flashing on and off all day.

I am no prophet but I can sense a class action suite lawsuit coming the way of Apple over the faceid.
 

zx128k

macrumors regular
Oct 27, 2018
162
93
I seem to be able to use the xr a lot during in the day with no problem but both last night and tonight (when it gets dark)i feel a bit dizzy and my eyes are having trouble focusing .

Face ID?
 
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Tijdelijk

macrumors 6502
Jul 8, 2017
267
234
After thiking about it a bit, here is my theory regarding FaceID: Your brain cannot sense the IR light so it doesn't adjust the your eye's iris. This means that the IR light has unrestricted access to your retina bombarding it in full blast. Think of it the equivalent of using iris dilating eye-drops and then staring at a LED flashing on and off all day.

I am no prophet but I can sense a class action suite lawsuit coming the way of Apple over the faceid.

I found elsewhere:

It is a known fact that IR light has a longer wavelength than visible light, which means it's weaker than regular light. Is there a light turned on at your place? You looking at it? The FaceID IR is weaker than that. So it won't do anything. It's the same reason why your TV remote won't harm you and neither does a Kinect.

If you really wanted to get weirdly scientific, there are apparently studies that say gentle IR light can protect the eye from getting damaged by bright light:
http://www.sciencealert.com/infrared-light-stops-eye-damage

Though I think you should be okay with just knowing it is weaker than visible light.

keep in mind the wavelength of IR is longer than that of visible light.
If your worried about long term damage being done by IR, you should be much more worried about the visible light you are exposed to every single day. Maybe there is possible long term damage from getting exposed to visible light? Not saying there isn't undiscovered problems, but given that IR is of a longer wavelength, it is possible if visible light were damaging in any way, IR might not actually be as damaging as it.
 

stafil

macrumors 6502
Sep 15, 2017
425
297
I seem to be able to use the xr a lot during in the day with no problem but both last night and tonight (when it gets dark)i feel a bit dizzy and my eyes are having trouble focusing .

Face ID?

Yeap. FaceID killing our retinas. During the day your retina is contracted, and can protect the retina from FaceID IR. During the night it gets dilated so the IR has unrestricted access.
 

stafil

macrumors 6502
Sep 15, 2017
425
297
I found elsewhere:

It is a known fact that IR light has a longer wavelength than visible light, which means it's weaker than regular light. Is there a light turned on at your place? You looking at it? The FaceID IR is weaker than that. So it won't do anything. It's the same reason why your TV remote won't harm you and neither does a Kinect.

If you really wanted to get weirdly scientific, there are apparently studies that say gentle IR light can protect the eye from getting damaged by bright light:
http://www.sciencealert.com/infrared-light-stops-eye-damage

Though I think you should be okay with just knowing it is weaker than visible light.

keep in mind the wavelength of IR is longer than that of visible light.
If your worried about long term damage being done by IR, you should be much more worried about the visible light you are exposed to every single day. Maybe there is possible long term damage from getting exposed to visible light? Not saying there isn't undiscovered problems, but given that IR is of a longer wavelength, it is possible if visible light were damaging in any way, IR might not actually be as damaging as it.


I don’t think Apple has published the official specs about how strong is the IR light. Has it? Do you have a source?

Also there is a difference with the light that your Iris will adapt. It doesn’t for the IR.

Can you think of staring at a light for hours with diluted pupils?
 

TDDM

macrumors 6502
Nov 25, 2017
490
634
KA
Hey guys, any of you having strange issues with your XR?

For example, certain apps are taking forever to open (Youtube, Amazon, Skype), and I'm also having weird problems with the app switching. If I open youtube, then leave and go to another app, then try to return to youtube, the app hangs for about 5 seconds before registering inputs. I tested this on my 8+ and had no issue with reopening apps, it lets me start moving around immediately.

Would you guys mind testing this with your XR? Just open youtube, switch to another app, then return to youtube and see if it lags for a while.

EDIT: Also, if I plug in a lightning cable and then wiggle the cable head up and down, I can hear clicking inside the lightning port. Anyone else have this?
 

Tijdelijk

macrumors 6502
Jul 8, 2017
267
234
I don’t think Apple has published the official specs about how strong is the IR light. Has it? Do you have a source?

Also there is a difference with the light that your Iris will adapt. It doesn’t for the IR.

Can you think of staring at a light for hours with diluted pupils?

And what exactly are your sources?
Nobody knows if it's really a health issue or not.

I don't know and you don't know.
At least the story about wave length is a fact
First it's the PWM dimming and know it's face id.
Whats next
[doublepost=1540752599][/doublepost]
Hey guys, any of you having strange issues with your XR?

For example, certain apps are taking forever to open (Youtube, Amazon, Skype), and I'm also having weird problems with the app switching. If I open youtube, then leave and go to another app, then try to return to youtube, the app hangs for about 5 seconds before registering inputs. I tested this on my 8+ and had no issue with reopening apps, it lets me start moving around immediately.

Would you guys mind testing this with your XR? Just open youtube, switch to another app, then return to youtube and see if it lags for a while.

EDIT: Also, if I plug in a lightning cable and then wiggle the cable head up and down, I can hear clicking inside the lightning port. Anyone else have this?

Tested. And none of those issues
 

user1234

macrumors 6502a
Mar 3, 2009
854
683
Sweden
Hey guys, any of you having strange issues with your XR?

For example, certain apps are taking forever to open (Youtube, Amazon, Skype), and I'm also having weird problems with the app switching. If I open youtube, then leave and go to another app, then try to return to youtube, the app hangs for about 5 seconds before registering inputs. I tested this on my 8+ and had no issue with reopening apps, it lets me start moving around immediately.

Would you guys mind testing this with your XR? Just open youtube, switch to another app, then return to youtube and see if it lags for a while.

EDIT: Also, if I plug in a lightning cable and then wiggle the cable head up and down, I can hear clicking inside the lightning port. Anyone else have this?

Don't have any of those problems. Hangouts is super slow, but it's been freezing and crashing on Android lately too. Maybe try a backup and restore?
 

zx128k

macrumors regular
Oct 27, 2018
162
93
Yeap. FaceID killing our retinas. During the day your retina is contracted, and can protect the retina from FaceID IR. During the night it gets dilated so the IR has unrestricted access.

Thats an interesting theory. Even though I have had Face ID turned off since I got the XR?
 

sddabrow

macrumors 6502
Oct 7, 2011
327
62
Try covering the notch with a plastic piece or black electrical tape and see if the problem is still there. It worked fine for me.
Wow, will be interested to see if other folks have the problem and if this fixes it. I am waiting for my XR to arrive, but kind of bummed to hear this. Maybe we need a new poll to see if people thought they had issues with OLED ended up being FaceID?

Does it solve your problem by shutting it off completely?
 

user1234

macrumors 6502a
Mar 3, 2009
854
683
Sweden
Weird. Yeah, guess I'll try restoring.

As for the lightning port thing, is that something to return the phone over? If I plug the cable in, move the head up and down, I can clearly hear a clicking noise.

Sorry for the bad video, I'm at work:

https://imgur.com/a/zpnU1VC

Is the connector also noticably loose? If so I would have it replaced without doubt. Otherwise I'm not sure
 

TDDM

macrumors 6502
Nov 25, 2017
490
634
KA
Is the connector also noticably loose? If so I would have it replaced without doubt. Otherwise I'm not sure
It doesn't seem loose. And with further testing, it only happens when I push down on the cable head, not up. Like it's scraping something at the top of the port or something.
 

stafil

macrumors 6502
Sep 15, 2017
425
297
And what exactly are your sources?
Nobody knows if it's really a health issue or not.

I don't know and you don't know.
At least the story about wave length is a fact
First it's the PWM dimming and know it's face id.
Whats next
[doublepost=1540752599][/doublepost]

Tested. And none of those issues


My sources are the people in this forum and my tests. Also I said it’s a theory, so not sure why you are asking for sources.

Until Apple comes clean with the full spec, people will be making theories to explain their symptoms.

As you say, we cannot know if it is health issue or not. I doubt that Apple did any clinical trials to verify it is not. My eyes say it is. So you cannot debunk it without any sources.

I am willing to put my money where my mouth is and seek advice for a possible class action lawsuit.

As for the PWM, the XR proved it was red herring.
[doublepost=1540754761][/doublepost]
Wow, will be interested to see if other folks have the problem and if this fixes it. I am waiting for my XR to arrive, but kind of bummed to hear this. Maybe we need a new poll to see if people thought they had issues with OLED ended up being FaceID?

Does it solve your problem by shutting it off completely?
No. Just shutting off hasn’t helped in the past. Covering it up however did the trick.
 

5105973

Cancelled
Sep 11, 2014
12,132
19,733

This review just dropped. Nice to see him mention the flickering just after 11:50
Wow, dude goes in serious depth there! I’m so happy he said they’re going to add cats to the portrait mode. I wonder where he heard that.

I just got surprised by my Xr display. I had the Amazon Prime movie “Frequency” downloaded to my 8 Plus. I can’t download it simultaneously to the Xr but I can stream it.

It took some timing and dexterity but I got them to play the movie side by side. I was surprised to see that even with a lower ppi the picture looked sharper and crisper and just overall better on the Xr.

Regarding Face ID, yeah I can feel it on my eyes. It does not hurt, but it’s hard to describe. I’m not going to be playing around with Animoji and Mimoji much. I turned off attention aware and the requirement for me to have my eyes scanned to unlock the phone. My eyes feel a bit more dry from Face ID and I’ll have to see how things go. If it becomes a problem, I’ll just go back to using passcode to unlock. I only started using biometrics on iPhone 7 Plus since that’s when it started working for me. I’m not giving up the Xr over it.
 
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