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scaramoosh

macrumors 6502a
Original poster
Nov 30, 2014
856
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I bought the iPhone X at launch and initially I was impressed by it, but now I spend 80 percent of my time putting my code in. The problem is it never gets me the first time, then you have to go back and try again, or sometimes for whatever reason it sometimes tries instantly, but it’s so inconsistent.

It’s as if it has to be a perfect distance and angle from your face. If you try with it on a table, it cannot cope with the angle, despite the trailer for the phone showing it doing that. Also if you’re in bed you tend to have your phone a bit closer, it cannot cope with that either...

I’ve ended up hating my iPhone X because Face ID is just so bad. You end up having to hold your phone unnaturally, like you’re taking a selfie or something. On top of that it doesn’t work in portrait, so if you have your phone on a horizontal wireless Charing stand like me, you have to pick up your phone to unlock. My god the gestures that replace the home button do not work in portrait either, it’s so clunky.

One other point, IOS 11 has the worst auto correct ever. So many times in this post it’s corrected things so poorly, most the time it’s corrected words that were already correct.

Apple really should have made the power button into the Touch ID sensor like Sony do. I’m starting to wish they put a headphone jack in too, for whatever reason Bluetooth headphones love to disconnect and connect a lot on iPhone X when nothing is playing.
 
I haven't had any issues you describe. FaceID works for me 99.9% of the time. Only seems to have issues if i try in really bright sunlight and the sun is on the screen. Thats the only time i have to move the phone higher.

My Powerbeats3, AirPods and Solo2 Wireless all work fine on Bluetooth.

Oh and Portrait is holding the phone in its normal use position. Landscape is horizontal but do agree some of the gestures are a bit clunky in Landscape.

I actually like the FaceID better than touch ID at the moment. I do a lot of outdoor work and at least now i don't need any "special gloves" to unlock it.
 
I'm with 0014 in that FaceID works nearly flawlessly. I've read in several different threads that people that got their phone on launch day were having a lot of FaceID issues that were resolved with an exchange to a newer device. I got mine three weeks ago so it would have come from a later batch. My Bluetooth is also flawless.
 
My Sony WF-1000X's, WH1000XM2's, Shure BT1/SE535's, Jaybird Freedoms and Beats Solo 3's all work flawlessly with my iPhone X, as does my Apple Watch Series 3 LTE and my car stereo, so no- as in zero- Bluetooth issues here.

FaceID is batting .900 for me.

The screen is the best I've owned, fully legible in direct sun- and unaffected by polarized glasses.
 
It's worth using one of your scans at a low titled angle and one straight on. This allows for on the table unlock with a bit of lean over. Never saw a problem with face ID except it's speed + extra steps to unlock over touch ID.

Also no issues with Bluetooth with Apple watch or headphones. Perhaps you need a factory reset or your model has some fault?
 
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It's worth using one of your scans at a low titled angle and one straight on. This allows for on the table unlock with a bit of lean over. Never saw a problem with face ID except it's speed + extra steps to unlock over touch ID.

Also no issues with Bluetooth with Apple watch or headphones. Perhaps you need a factory reset or your model has some fault?

I believe this is true also, I'm only a few days in, but I carefully did my scans at a slight angle while holding the phone where I normally would--closer to my belly button than my face. I often tap the phone while looking at it on desk/workbench and it unlocks immediately. So far no issues in sun either, though not full sun yet.
 
I also have to say I had a beard, I shaved it off and it didn't recognise me... I had to reset Face ID.
 
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I bought the iPhone X at launch and initially I was impressed by it, but now I spend 80 percent of my time putting my code in. The problem is it never gets me the first time, then you have to go back and try again, or sometimes for whatever reason it sometimes tries instantly, but it’s so inconsistent.

It’s as if it has to be a perfect distance and angle from your face. If you try with it on a table, it cannot cope with the angle, despite the trailer for the phone showing it doing that. Also if you’re in bed you tend to have your phone a bit closer, it cannot cope with that either...

I’ve ended up hating my iPhone X because Face ID is just so bad. You end up having to hold your phone unnaturally, like you’re taking a selfie or something. On top of that it doesn’t work in portrait, so if you have your phone on a horizontal wireless Charing stand like me, you have to pick up your phone to unlock.

Apple really should have made the power button into the Touch ID sensor like Sony do. I’m starting to wish they put a headphone jack in too, for whatever reason Bluetooth headphones love to disconnect and connect a lot on iPhone X when nothing is playing.

Thank you.
I'm glad I'm not the only one. We might be in the minority, but there is an issue!
I agree with everything you've said, especially the lines I've made bold.

I see my passcode screen more often than I did with Touch ID.
 
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My Sony WF-1000X's, WH1000XM2's, Shure BT1/SE535's, Jaybird Freedoms and Beats Solo 3's all work flawlessly with my iPhone X, as does my Apple Watch Series 3 LTE and my car stereo, so no- as in zero- Bluetooth issues here.

FaceID is batting .900 for me.

The screen is the best I've owned, fully legible in direct sun- and unaffected by polarized glasses.

The screen is good apart from how some apps don't let me zoom in to fill the screen in video. That and Hearthstone is still to be updated and so I cannot play that any more or the bars annoy me.

I'm using AirPods and Bose QC35, but all the time in idle it disconnects and connects. You don't notice unless the headphones tell you via an audio message, but then I started looking at my AirPods and they do it too.
 
I’ve had my X for just under a week. So far FaceID has been exemplary so much more reliable than TouchID ever was for me at least.

Perhaps this lends some credibility to the idea that newer devices have better FaceID performance? Who knows?
[doublepost=1512503662][/doublepost]
I'm using AirPods and Bose QC35...

Interesting I’ll jsve to try with with my QC35s to see I can replicate.
 
Forgot to mention that I have used FaceID standing, sitting, in bed, with no failures. I also regularly forget that I have a cigar in my mouth and it has had no issues. I've quit waiting on the face ID to unlock. I just pick the phone up and swipe up.
 
I bought the iPhone X at launch and initially I was impressed by it, but now I spend 80 percent of my time putting my code in. The problem is it never gets me the first time, then you have to go back and try again, or sometimes for whatever reason it sometimes tries instantly, but it’s so inconsistent.

It’s as if it has to be a perfect distance and angle from your face. If you try with it on a table, it cannot cope with the angle, despite the trailer for the phone showing it doing that. Also if you’re in bed you tend to have your phone a bit closer, it cannot cope with that either...

I’ve ended up hating my iPhone X because Face ID is just so bad. You end up having to hold your phone unnaturally, like you’re taking a selfie or something. On top of that it doesn’t work in portrait, so if you have your phone on a horizontal wireless Charing stand like me, you have to pick up your phone to unlock. My god the gestures that replace the home button do not work in portrait either, it’s so clunky.

One other point, IOS 11 has the worst auto correct ever. So many times in this post it’s corrected things so poorly, most the time it’s corrected words that were already correct.

Apple really should have made the power button into the Touch ID sensor like Sony do. I’m starting to wish they put a headphone jack in too, for whatever reason Bluetooth headphones love to disconnect and connect a lot on iPhone X when nothing is playing.

You experience is far from typical. My has worked 99.5% of the time. I do not even think about it, I just swipe up.

You phone could be defective but you harbor so much hate for the X at this point, if I were you I would choose another phone.
 
I also have to say I had a beard, I shaved it off and it didn't recognise me... I had to reset Face ID.
And this surprises you why?

This whole post reads like someone who just wants to rant against face ID but has never used it. That may not be the case, but man that's exactly how it sounds. My Face ID has been over 95% accurate so far the majority of the times it fails is when I'm at the desk and it is sitting there laying flat, or I am laying in bed. Other than that it pretty much just works all the time.
 
My experience with Face ID has been very positive. I have used it on a bright sunny day at the beach with no issues. Even in total darkness with a fire pit as the only source of light.

In regards to your facial hair and face ID not working. I have worn a pair of sunglasses and face ID has worked(not sure if this is good or bad).
 
I only have a problem when I put it close to my face, which makes sense. Otherwise Face ID has been perfect for me. I don't even think about it, just swipe up. I would reset or restore your phone and try again. Seems like it's either you or the phone you have.
 
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I think MKBHD said it best. If Touch ID worked 99% of the time, Face ID worked 95-96% of the time. It can be a minor annoyance, but it's about once or twice a day. I think I unlock my phone at least 50-60x/day
 
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Have those who are having problems tried resetting the face id and have it take new portraits. I'm not having any issues, much better that touch-id for me but I'd try that first if it wasn't working
 
I wouldn’t call Face ID crap but it does seem to fail a lot for me. It’s kind of annoying having to hold it at just the right angle or it fails. I’m considering disabling it but I like it for the banking apps. They need to make major improvements to it.
 
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