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iPhone X Face ID to approve family sharing requests from kids on iPhone X
- Thread starter bogie66
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- iphone x
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I still cannot get it to work. Every time I double click the side button, it pulls up Apple Pay. I even tried logging out of iTunes, and even iCloud and logging back in. Anytime my kids request an app and I click “approve” I’m immediately taken back to the notification screen and asked to input my password.
I believe both of you are talking about two separate things. One is in regards to buying and downloading an app on the iPhone X itself (which seems to be working with Face ID) and the other is in regards to approving a purchase on another device in family sharing (which doesnt work with Face ID)
MCARTHON....if yours is working with approval on another device let us know....because that will be the first here.
Here is a great blog about the iPhone X from highly respected security expert Daniel Meissler (Unsupervised Learning newsletter is great) talking about FaceID. I haven’t seen this anywhere else..
“..paying with apple pay requires an additional step of double-clicking the right side button, which is there for security reasons. Basically, you don’t want to have someone walk up and swipe a reader under your phone while you’re browsing on it (which means it’s FaceID unlocked), and authorizing a purchase without any interaction.”
My Quick Thoughts on the iPhone X
Unsupervised Learning
Danial Meissler
yeah i dont family share so im not sure about it. But today i went to download another free app and i had to put my password in before face id.
i think its a build in security after a certain amount of time you have to enter the password in again for face id to work. Then i downloaded another free app and i only had to use face id.
I think it’s the title of this thread that has people confused, as it’s not specific to family sharing. The original poster states having issues approving purchase requests from his kids (under family sharing)....which I and others are having as well. We don’t even get the prompt to double click...and if we do it just brings up Apple Pay. This is different than those trying to just simply buy an app on their own iphoneX
Same issue here. I can authenticate with FaceID for purchases, but when approving requests for my kids, I have to enter my Apple ID password every time.
+1. Really annoying miss. I always wonder if the software developers actually use the devices themselves in daily life and experience the same annoying issues. You'd think they would bubble up on the product manager's priority list of fixes before silly things user can handle themselves like a new wallpaper. Phone and software are great, don't get me wrong. But it's those little decisions that boggle my mind sometimes.
I have exactly the same problem. It appears that Face ID does not work with Family Sharing approval.
Just to let you know, I'm a developer so I've reported it to Apple as a bug. Hopefully we will have some resolution before too long.
I was recently in contact with Apple Support on Twitter. They point to this article and say it is expected behaviour: https://support.apple.com/en-us/HT201089?cid=tw_sr - Still works with Touch ID though...
Yes, that support article doesn't mention Touch ID - which works perfectly on all devices which have a Touch ID sensor.
So Face ID should work on devices which have a Face ID camera (and no Touch ID sensor) - which means iPhone X.
That isn't expected behaviour, no matter what they say. I'm sure they'll fix it. Eventually...
Right, it has always worked fine with Touch ID but for those of us that have upgraded to the X, we are made to enter our password (via the keyboard) for EVERY request one of our children makes for every app. Even the free ones. Apple needs to make the Face ID an option for this soon! Hopefully before Christmas when several of the kids get new apple toys!
In the meantime, Mom gets to approve any app requests, via Touch ID, on her iPhone 7
https://www.apple.com/feedback/iphone.html
Right, it has always worked fine with Touch ID but for those of us that have upgraded to the X, we are made to enter our password (via the keyboard) for EVERY request one of our children makes for every app. Even the free ones. Apple needs to make the Face ID an option for this soon! Hopefully before Christmas when several of the kids get new apple toys!
In the meantime, Mom gets to approve any app requests, via Touch ID, on her iPhone 7
https://www.apple.com/feedback/iphone.html
Exactly! Approval nightmare during Christmas. Feedback provided
Another article on Engadget today regarding this subject:
https://www.engadget.com/2017/12/23/iphone-x-owners-cant-use-face-id-to-approve-family-purchases/
https://www.engadget.com/2017/12/23/iphone-x-owners-cant-use-face-id-to-approve-family-purchases/
iOS 11.3 will finally allow Face ID for purchase approvals! -> https://www.engadget.com/2018/01/30/ios-11-3-iphone-x-face-id-family-purchase/
Can anyone confirm that Face ID now works with 11.3? Didn't work for me this morning and thought I might be missing a setting somewhere.
Mine only started working after I toggled App Store on and off in Face ID settings.
Works every time now.