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FaceID missing 80% of the time
- Thread starter macsrcool1234
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That's how I set mine up. Works much better to set up FaceID without glasses on. I think the AR coating on most glasses keeps the sensor from getting an accurate reading when setting up. Once setup with glasses off, the AR coating doesnt seem to cause issues.
It depends on how well you rotate your head when setting it up. I was at a friends today and it was 100% flawless especially with it set so you don't need to be looking directly at it. With glasses, without...sunglasses, hat, whatever, it worked every time, in the dark too.
Turning off attention detection does make it easier, but less secure. I tried that, and it worked fine, but then when I turned it back on, the phone did not unlock right away, as if it was trying to relearn my face. So if you do turn attention detection off after setting up, and then back on, it may take a few tries to unlock again.
I never expected face ID to be as good as it is. Did the setup in the car with no sunglasses. Has worked every time even with glasses and sunglasses. It is at the point where I forget about it working.
mine works fine without glasses, but I've tried multiple pairs of sunglasses in different lighting conditions and it fails consistently. i'm trying to unlock the phone outside when wearing glasses and it wont recognize me. I've updated to the latest OS and re-measured my face a few times to confirm..
I wear glasses and was having issues, not so much with complete misreads of my face but with delays in recognition. However, turning off attention awareness and enabling raise to wake has since made it seem like I don't even have any sort of authentification enabled. I just swipe up, it's awesome. It's recognized me with glasses, without glasses, with two different hair styles and me in a hat (visibly hungover too, I'll add) without an issue.
Good call! Turning off "Require Attention for Face ID" fixed the issue. I'll give it a try for the next day and see how it is. Thanks for the tip.
John Gruber’s Ray Bans don’t work either. I think a lot of their line block IR light, which is the key factor.
Does anyone know the fastest way to get TouchID to try a second attempt? As in, it’s looking at you and shakes the lock, indicating a failed unlock. I have found continuing to stare at the phone won’t do anything, so I usually relock and unlock the screen. Anyone know a faster way?
I wear glasses and I'm finding FaceID just isn't that consistent. I didn't think it was related to my glasses, until I saw this thread.
Overall, I'm finding faceid to be less effecient then TouchID ever was. Its water over the bridge now, but this is one area that I am disappointed in what would otherwise be a great experience in having the X.
Overall, I'm finding faceid to be less effecient then TouchID ever was. Its water over the bridge now, but this is one area that I am disappointed in what would otherwise be a great experience in having the X.
I'm getting a refund on my iPhone X, sending it back tomorrow. I've been using it all weekend and FaceID is just too irritating when it doesn't work, which is about 40% of the time.
I love the phone, I love FaceID when it works, but each time it doesn't work, I wonder whether I should try repositioning it or myself, stand up, put my glasses on, take my glasses off, and then still punch the code in after 30 seconds, or should I just forget it and just punch the code in.
That's irritating because then I think my old 5S would have opened instantly, and maybe I should have just got an 8.
So I'm sending it back.
IMHO A bit like touchID in the early stages it's a year or two away from being really great for me. But in this case it slows opening, whereas touchID even if it didn't work never made things worse. The work around is to set autolock to a long time, but that is not very secure.
I think it's a prescription glasses problem because it often doesn't work when I take my glasses off. I don't think this will affect everybody because I tried the phone with someone else with weak reading glasses and it worked 100% instantly for her in all situations.
Wondering if any other short-sighted people having this problem.
EDIT 3 days later: Decided to keep the phone after all - I like it too much! I set the autolock to 3 mins so that covers most situations (reading etc). It now unlocks 99% of the time during the day. Just doesn't at night without glasses, but once I punch the code in, I stay in because of scrolling etc. So I'm willing to put up with that inconvenience.
I love the phone, I love FaceID when it works, but each time it doesn't work, I wonder whether I should try repositioning it or myself, stand up, put my glasses on, take my glasses off, and then still punch the code in after 30 seconds, or should I just forget it and just punch the code in.
That's irritating because then I think my old 5S would have opened instantly, and maybe I should have just got an 8.
So I'm sending it back.
IMHO A bit like touchID in the early stages it's a year or two away from being really great for me. But in this case it slows opening, whereas touchID even if it didn't work never made things worse. The work around is to set autolock to a long time, but that is not very secure.
I think it's a prescription glasses problem because it often doesn't work when I take my glasses off. I don't think this will affect everybody because I tried the phone with someone else with weak reading glasses and it worked 100% instantly for her in all situations.
Wondering if any other short-sighted people having this problem.
EDIT 3 days later: Decided to keep the phone after all - I like it too much! I set the autolock to 3 mins so that covers most situations (reading etc). It now unlocks 99% of the time during the day. Just doesn't at night without glasses, but once I punch the code in, I stay in because of scrolling etc. So I'm willing to put up with that inconvenience.
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Very good idea there. It didn’t come to me at all when I was reading the post.
I'm sorry to hear you're having trouble with Face ID.
I wear prescription glasses for near-sightedness all the time, and Face ID works about 99% for me. Have you tried resetting and doing the Face ID setup again? Also, if it does fail, and you enter your passcode right away, Face ID is supposed to update its scan of your face.
I wear prescription glasses for near-sightedness all the time, and Face ID works about 99% for me. Have you tried resetting and doing the Face ID setup again? Also, if it does fail, and you enter your passcode right away, Face ID is supposed to update its scan of your face.
I have not had any issues with or without glasses on. Probably running 95% first attempt success rate now and seemingly getting better.
Sorry you did not experience similar results.
Sorry you did not experience similar results.
Mine is great without glasses, with contacts and with my two different glasses frames. Impressed 
So I've been using my X everyday since I got it on the 11th, and Face ID has pretty much worked without issue. I also wear glasses (near-sighted) and I've never had an issue with Face ID not unlocking my phone when wearing glasses.
The only issue I've really had with Face ID previously, was unlocking the phone without glasses in low-light conditions or in a dark room with no light. Eventually, I figured out it was a user error. Because I am near-sighted, I hold the phone much closer to my face when I don't have my glasses on, and so I'm assuming Face ID can't get a scan of my full face to authenticate and thus my phone fails to unlock. Ever since I've had that epiphany, I've held my phone a little further away from my face when sans glasses and it's worked without fail.
Give it a try holding it a little further away? That might fix the issue for you as it did for me. Otherwise, I'd suggest maybe setting up Face ID again and see if that improves things?
The only issue I've really had with Face ID previously, was unlocking the phone without glasses in low-light conditions or in a dark room with no light. Eventually, I figured out it was a user error. Because I am near-sighted, I hold the phone much closer to my face when I don't have my glasses on, and so I'm assuming Face ID can't get a scan of my full face to authenticate and thus my phone fails to unlock. Ever since I've had that epiphany, I've held my phone a little further away from my face when sans glasses and it's worked without fail.
Give it a try holding it a little further away? That might fix the issue for you as it did for me. Otherwise, I'd suggest maybe setting up Face ID again and see if that improves things?
Sorry about this as I haven't got my iPhone X yet, but isn't the whole point about FaceID its ability to learn your features, each time it fails? Like, you look at the device, if FaceID fails you enter your access code and then FaceID will integrate what it did not recognise so as not to make a mistake the following time.
Once I receive my unit I'll be training it to recognise me with and without glasses (I wear progressive glasses as well as a set of computer/screen specific glasses). I'm assuming FaceID will learn the differences over time, and improve, the same way it happened with TouchID back in its early days.
Once I receive my unit I'll be training it to recognise me with and without glasses (I wear progressive glasses as well as a set of computer/screen specific glasses). I'm assuming FaceID will learn the differences over time, and improve, the same way it happened with TouchID back in its early days.