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It seems like this deal is even better for those who are still on the 6 instead of the 6s. Hopefully they have a new deal for those that are the jump on demand program.

I called T-Mobile Customer Service today regarding this promotion and the guy was clueless and had to inform himself about the deal. But essentially, he pointed out the fine print, "... Up to $650.00." This does NOT mean that you will get the trade in credit of $650 for your iPhone 6 when you commit to two years. He quoted me that I would get $168.00 for an unlocked iPhone 6 128 gb and then pay the remaining (650+tax - 168) over 24 months for an iPhone 7 32gb. So the promotion is slightly misleading if you do not pay attention to the fine print. I hope that someone tells me otherwise.
 
I called T-Mobile Customer Service today regarding this promotion and the guy was clueless and had to inform himself about the deal. But essentially, he pointed out the fine print, "... Up to $650.00." This does NOT mean that you will get the trade in credit of $650 for your iPhone 6 when you commit to two years. He quoted me that I would get $168.00 for an unlocked iPhone 6 128 gb and then pay the remaining (650+tax - 168) over 24 months for an iPhone 7 32gb. So the promotion is slightly misleading if you do not pay attention to the fine print. I hope that someone tells me otherwise.
That sucks, not worth it if all you get is $168. My family all have iphone 6.
 
I called T-Mobile Customer Service today regarding this promotion and the guy was clueless and had to inform himself about the deal. But essentially, he pointed out the fine print, "... Up to $650.00." This does NOT mean that you will get the trade in credit of $650 for your iPhone 6 when you commit to two years. He quoted me that I would get $168.00 for an unlocked iPhone 6 128 gb and then pay the remaining (650+tax - 168) over 24 months for an iPhone 7 32gb. So the promotion is slightly misleading if you do not pay attention to the fine print. I hope that someone tells me otherwise.

Not entirely true. That's now how this promotion works. The guy was ill informed apparently.

With this deal you basically give t-mobile your phone. You are not trading in the device in the normal sense instead what you are doing is trading your device for 24 bill credits. So you give them your iphone 6, they charge you $650 + tax (you pay tax or the above cost for a higher phone model) then charge you $27 a month and then give you $27 in credits.

This is just another form of a contract, but with the illusion that its not. If you trade in your phone, or cancel your service you loose out on any remaining credits which means you have to pay off the phone. So for example, if you use it for 12 months, then want the iphone 8 next year you only received 50% in credits making you have to pay the last $325 to be able to trade it in. On the otherhand, if you decided to buy the iphone 8 with cash (not on eip) you can keep the 7 to retain the payments for another year and move your sim over to the 8.

The only downside to this deal is to those who consistently upgrade. If you upgrade every two years this is a really good deal especially if your trading in a 16gb 6 model over any other model.
 
I called T-Mobile Customer Service today regarding this promotion and the guy was clueless and had to inform himself about the deal. But essentially, he pointed out the fine print, "... Up to $650.00." This does NOT mean that you will get the trade in credit of $650 for your iPhone 6 when you commit to two years. He quoted me that I would get $168.00 for an unlocked iPhone 6 128 gb and then pay the remaining (650+tax - 168) over 24 months for an iPhone 7 32gb. So the promotion is slightly misleading if you do not pay attention to the fine print. I hope that someone tells me otherwise.
I'm not sure but from what I've seen everywhere... the trade in credit and the promotion credit are two separate things. So you will be getting your trade in credit and whatever difference is left between that and the $650 is then divided by 24 to get you covered for the rest of the year. I assume tmobile will come out with a flyer later on today or tomorrow explaining just this.

* I traded my dad's iPhone 6 plus to a 6s plus under a recent promo, which was more or less the same thing.
 
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I'm not sure but from what I've seen everywhere... the trade in credit and the promotion credit are two separate things. So you will be getting your trade in credit and whatever difference is left between that and the $650 is then divided by 24 to get you covered for the rest of the year. I assume tmobile will come out with a flyer later on today or tomorrow explaining just this.

* I traded my dad's iPhone 6 plus to a 6s plus under a recent promo, which was more or less the same thing.

Well if it works this way then its a little better of a deal for those of us with 6s, that might upgrade from the 7 to an 8 a year from now. So lets say the 6s nets you $250 (need to loookup the values lol) then it $400/24 which is $16.6 a for a total of $200 + your original trade in of $250 so the remaining cost ends up being $200 to buyout after just one year instead of the $325 the way i described it. I guess we wont really know until they start doing them since were being told different things, but i definitely the way you describe the deal over the way i was described the deal lol
 
Not entirely true. That's now how this promotion works. The guy was ill informed apparently.

With this deal you basically give t-mobile your phone. You are not trading in the device in the normal sense instead what you are doing is trading your device for 24 bill credits. So you give them your iphone 6, they charge you $650 + tax (you pay tax or the above cost for a higher phone model) then charge you $27 a month and then give you $27 in credits.

This is just another form of a contract, but with the illusion that its not. If you trade in your phone, or cancel your service you loose out on any remaining credits which means you have to pay off the phone. So for example, if you use it for 12 months, then want the iphone 8 next year you only received 50% in credits making you have to pay the last $325 to be able to trade it in. On the otherhand, if you decided to buy the iphone 8 with cash (not on eip) you can keep the 7 to retain the payments for another year and move your sim over to the 8.

The only downside to this deal is to those who consistently upgrade. If you upgrade every two years this is a really good deal especially if your trading in a 16gb 6 model over any other model.

Even if you only do it for a year, it is a good deal. If I was getting the base model and trading in my 6+. I wouldn't have to pay anything for two years other than the taxes. If I want to get an 8 next year, I can pay the balance of $325 and own the phone and buy an 8 with whatever promo they then have.
 
I think I'd rather spend the $649 + tax that sell have any future obligations to T-Mobile. I hate owing them anything. In this case, 2 years of service.
 
I think I'd rather spend the $649 + tax that sell have any future obligations to T-Mobile. I hate owing them anything. In this case, 2 years of service.

I couldn't be happier with T-Mobile's service or customer service, so I can't see leaving them. The program makes great sense to me. I sure wouldn't even consider going back to AT&T.
 
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I'm in a slightly odd predicament.

I've been on AT&T for over 8 years now, and usually I would pay the $199 and upgrade phones every 2 years. But since things changed, I see no reason to be on AT&T, and in fact, I've been wanting to switch anyways.

The thing is, my contract with AT&T isn't actually over until September 12, 2016. (This monday).

I want to switch my phone number from AT&T to T-Mobile and hopefully take advantage of this trade-in deal, since I have a perfectly used iPhone 6, and the 7 looks great to me.

Any ideas on what I should do? Before I have to call these guys.

Thanks
 
Not entirely true. That's now how this promotion works. The guy was ill informed apparently.

With this deal you basically give t-mobile your phone. You are not trading in the device in the normal sense instead what you are doing is trading your device for 24 bill credits. So you give them your iphone 6, they charge you $650 + tax (you pay tax or the above cost for a higher phone model) then charge you $27 a month and then give you $27 in credits.

This is just another form of a contract, but with the illusion that its not. If you trade in your phone, or cancel your service you loose out on any remaining credits which means you have to pay off the phone. So for example, if you use it for 12 months, then want the iphone 8 next year you only received 50% in credits making you have to pay the last $325 to be able to trade it in. On the otherhand, if you decided to buy the iphone 8 with cash (not on eip) you can keep the 7 to retain the payments for another year and move your sim over to the 8.

The only downside to this deal is to those who consistently upgrade. If you upgrade every two years this is a really good deal especially if your trading in a 16gb 6 model over any other model.

This was the way I initially understood it too but wanted to confirm it with T-Mobile and received a response that I was not expecting. The problem is T-Mobile Customer Service is not fully informed regarding this promotion and they are giving misinformation (hopefully)

I was at Slickdeals and other forums and there were people who also pointed out the fine print of "up to" confirming what the T-Mobile rep told me. But then some members pointed out to T-Mobile's Twitter feed that was contradicting this statement.

So I am still trying to find out the exact details of this promotion and the fine print "up to $650."
 
This was the way I initially understood it too but wanted to confirm it with T-Mobile and received a response that I was not expecting. The problem is T-Mobile Customer Service is not fully informed regarding this promotion and they are giving misinformation (hopefully)

I was at Slickdeals and other forums and there were people who also pointed out the fine print of "up to" confirming what the T-Mobile rep told me. But then some members pointed out to T-Mobile's Twitter feed that was contradicting this statement.

So I am still trying to find out the exact details of this promotion and the fine print "up to $650."

I got the same bit of confusion on a Twitter direct message. So I don't know if it is a bait and switch. This is what they told me:


I'd love to answer your question and make sure we are on the same page. If you were to upgrade to the IPhone 7 32GB for example & trade in the IPhone 6, you would get the credit of $649.99 broken down in monthly installment credits! *AnneM

43m43 minutes ago

And to clarify the trade in value, the condition & memory size of your device will determine actual trade in price! *AnneM
 
I feel like I'm trying to buy a used car when I see deals like this. The old fashioned way with the boxes where they have your payment, down payment, trade in, and overall price. Either way, they wouldn't do it if there wasn't something in it for them. It's a bit hard finding out exactly what is going on.
 
I wish T-Mobile was more upfront. I think they enjoy the confusion.

I received this reply when I asked about the valuation.

Good news! If your device is in perfect condition there is nothing to worry about in regards to the credit :) If you have any hesitations, you can take your device to store for an inspection. thanks! *AnneM
 
I called T-Mobile Customer Service today regarding this promotion and the guy was clueless and had to inform himself about the deal. But essentially, he pointed out the fine print, "... Up to $650.00." This does NOT mean that you will get the trade in credit of $650 for your iPhone 6 when you commit to two years. He quoted me that I would get $168.00 for an unlocked iPhone 6 128 gb and then pay the remaining (650+tax - 168) over 24 months for an iPhone 7 32gb. So the promotion is slightly misleading if you do not pay attention to the fine print. I hope that someone tells me otherwise.
The unfortunate reality is that almost every rep I talked to was clueless. We signed up last august and took advantage of some promotions. The screwed up so royally so many times that they ended up crediting my account nearly $500. Nobody ever knew about any promotions. I don't understand how but i had to tell them about the promos which they found after researching some time. It was such a bad experience that in terrified to order anything moving forward lol.
[doublepost=1473360227][/doublepost]
I feel like I'm trying to buy a used car when I see deals like this. The old fashioned way with the boxes where they have your payment, down payment, trade in, and overall price. Either way, they wouldn't do it if there wasn't something in it for them. It's a bit hard finding out exactly what is going on.
What's in it for them is locking you into two years as a customer (if you want to keep that phone costing you a net $0). This is simply the new contract and etf.
 
I'm in a slightly odd predicament.

I've been on AT&T for over 8 years now, and usually I would pay the $199 and upgrade phones every 2 years. But since things changed, I see no reason to be on AT&T, and in fact, I've been wanting to switch anyways.

The thing is, my contract with AT&T isn't actually over until September 12, 2016. (This monday).

I want to switch my phone number from AT&T to T-Mobile and hopefully take advantage of this trade-in deal, since I have a perfectly used iPhone 6, and the 7 looks great to me.

Any ideas on what I should do? Before I have to call these guys.

Thanks
I would think you would be ok because you won't trade your phone on the 9th. You will actually trade phones on 16th or after depending on send in or go to the store. Really don't know for sure though
 
I'm in a slightly odd predicament.

I've been on AT&T for over 8 years now, and usually I would pay the $199 and upgrade phones every 2 years. But since things changed, I see no reason to be on AT&T, and in fact, I've been wanting to switch anyways.

The thing is, my contract with AT&T isn't actually over until September 12, 2016. (This monday).

I want to switch my phone number from AT&T to T-Mobile and hopefully take advantage of this trade-in deal, since I have a perfectly used iPhone 6, and the 7 looks great to me.

Any ideas on what I should do? Before I have to call these guys.

Thanks
You can sign T-Mobile now with the understanding you will port soon thereafter. I'm not sure what the exact timeline is but I think it can be done any time before your first month. Either way they are giving you temporary numbers whether you port on the spot or later; porting was virtually instant for us but they tell you it can take 24 hours.

If orders (through T-Mobile) are like last year this will be a complete **** show. Just ready yourself for that. I'd almost rather get a tooth pulled.
 
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I received this reply when I asked about the valuation.

Good news! If your device is in perfect condition there is nothing to worry about in regards to the credit :) If you have any hesitations, you can take your device to store for an inspection. thanks! *AnneM

This sounds better. Thanks for sharing it with us.
 
Lol. Care to elaborate?

The last thing I need in my life at this moment is a complete **** show.
Well, for starters you could only phone them in on preorder night (the equivalent of tonight last year). Their system was so bogged down that the paperwork you need to sign (per device you are financing) wasn't showing up for up to 20 hours after the fact. When I got mine literally every single one was wrong; either wrong colors or wrong payments (they were supposed to waive the $200 down for 128gb due to a promo). So I called in and they redid the orders but the others were still active. So the one line was coming up as a $470 down payment. They ended up saying to pay that and they'd credit me (they did but I had to fight for three months). Then when I took my phones to trade in they said they couldn't take them because there were two actively ordered phones per line (three lines) for a total of six. So they sent me a label and told me to box it up. So I call to confirm I only needed one label and they tell me yes, so I send it out. Few weeks later I call in to see if they hit then and they tell me I did it wrong, that it should have been three separate returns... they had to escalate things four different times because they apparently received the package but had no records of the phones inside. I finally had a higher level rep/manager sort of thing just remove the devices from my account because I was paying double this whole time (but every month I called in they'd credit the additional phones). More recently I realized one of my lines didn't have the $7 per month trade in credit so I called again. They fixed it and credited me the backlog which was about $70....

Boy that was a mouthful. Best of luck to you lol.
[doublepost=1473361860][/doublepost]I should add that I've been very happy with service and have overall saved s ton of money. I can't really complain their. Ustomer service is also very nice if very disorganized. I feel like T-Mobile is and has been just incredibly overwhelmed with customer influx due to their stellar deals and promos.
 
Yeah agreed just stole a used iPhone 6 Plus from a Craigslist sale for $100 bucks that's a steal.

And Confirmed with my TMobile Rep to get a Free iPhone 7 Plus
Wait, you bought an iPhone 6 Plus without contract? Did Tmobile ask for any sort of documentation (receipt, product ID, etc.)?
 
After thinking about the upgrade program with the trade in and $650 credit over 2 years, I think I will pass. I plan on getting the 128 Plus, which costs $869. If I want to upgrade next year, I will have to pay $435 to pay off my phone at that time. So in effect, by only keeping the phone for one year, I am only getting $325 of credits for my 64 gig 6 Plus. If this was a normal year with next year just being a S upgrade, I know that I would keep the phone 2 years. With next year being a big change, I will probably pass on the 7 or buy one and sell my 6 Plus. Hopefully they have the same program next year and I will go for it.
 
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