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bigshot

macrumors 6502
May 7, 2021
285
149
If this is a troll, I'm impressed. I don't have much more interest in this thread one way or the other though, so for me, the trolling has run its course.
 
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perezr10

macrumors 68020
Jan 12, 2014
2,014
1,486
Monroe, Louisiana
So I was in on AirPods Max big sound quality fan here. $550 is an investment so Apple announced Lossless Audio to all our shock AirPods Max can’t meet the Specs. Took me a day to realize. Hey I’m way past my 14 day Return Policy. I plead with Apple and they don’t budge. I get with AMEX which has the best customer service. In one call ? they refund the full cost of the AirPods Max. I can return them to Apple or keep them.
You are a thief And part of what is wrong with the world. This behavior will lead to a crackdown on this policy which will hurt people with legitimate gripes.
 

TheRealAlex

macrumors 68030
Original poster
Sep 2, 2015
2,982
2,248
I recently bought an M1 MacBook Air. In six or seven years time, when it can't run whatever the version of macOS that's released, should I be contacting my credit card company for a refund?

I know, that sounds ridiculous.

But that's what @TheRealAlex has done.
Ok ?bud.
 

involuntarheely

macrumors regular
Jul 28, 2019
126
140
Now that I read that AP MAX don't support lossless I'm going to buy them.
For real the only thing lossless is doing on a mobile device is increase bandwidth usage and decrease battery faster.
all that to feed some Dunning Kruger-inflated ego. no thanks.
 

BF1M

Suspended
Nov 17, 2018
1,043
1,694
LOL......OK. You honestly believe that the AirPods Max cost $550 because of the risk of chargebacks? Take a business class.

I didn’t say entirely but yes in part. Everything factors in. Especially theft; and that’s what this is.
 

Closingracer

macrumors 601
Jul 13, 2010
4,317
1,849
Now that I read that AP MAX don't support lossless I'm going to buy them.
For real the only thing lossless is doing on a mobile device is increase bandwidth usage and decrease battery faster.
all that to feed some Dunning Kruger-inflated ego. no thanks.

What ego ? Some people can hear it. I can but I prefer the simplicity of life with Bluetooth.
 

Closingracer

macrumors 601
Jul 13, 2010
4,317
1,849
So I was in on AirPods Max big sound quality fan here. $550 is an investment so Apple announced Lossless Audio to all our shock AirPods Max can’t meet the Specs. Took me a day to realize. Hey I’m way past my 14 day Return Policy. I plead with Apple and they don’t budge. I get with AMEX which has the best customer service. In one call they refund the full cost of the AirPods Max. I can return them to Apple or keep them.

Lmaooo if you actually thought lossless could be done wirelessly you’re a fool. It’s obv it can’t especially on Apple hardware. LDAC, Apt X HD or adaptive perhaps ? And that’s a big maybe but AAC? Lol
 

bigshot

macrumors 6502
May 7, 2021
285
149
What ego ? Some people can hear it.
A lot of people claim to be able to hear the difference between high data rate lossy and lossless (or HD audio for that matter) but the truth is that in a properly controlled blind listening test, the audible differences disappear. Back in the days of Frauenhofer MP3 128 joint stereo, there were audible differences. But codecs have been improved since then. Lossy audio is completely transparent now. The only reason for lossless is if you want to perform signal processing on the file or transcode it into different codecs. Sound quality isn't a reason any more.
 
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LeonPro

macrumors 6502a
Jul 23, 2002
933
510
I don't know how one can keep their head up with this post. I have two APM and I don't expect to get anything more than what they advertised it to be. If it was made more in the future with an update, then great. But I'm definitely one to be feel entitled because it cost a lot. There was choice to buy. No one was forced.
 
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SegNerd

macrumors 6502
Feb 28, 2020
307
308
It sounds to me like you opened a dispute and AmEx issued a tentative credit.

Usually, the merchant has a chance to respond to the dispute, and your account may be re-billed.

I don't think the credit means you won. It just means you complained.

I once submitted a dispute (not involving Apple) that had far more merit than yours, and the credit card company (not AmEx) still wrongly ruled against me (so I ended up having to go to small claims court). Although AmEx is pretty awesome, I still wouldn't assume they will automatically side with you.
 

JCCL

macrumors 68020
Apr 3, 2010
2,042
4,694
This is why you don’t invest in an ecosystem. It’s like being deplatformed. I have an issue with X headphone product doesn’t mean. Apple is allowed vengance and can terminate, or bann my AppleID. Had they dove deeper maybe, but I didn’t get past level 1 customer service dude. If AMEX issues a charge back on my AMEX account. Isn’t allowing Apple to sniff out what Order# was assigned to the Serial Number of the AirPods MAX linked to my Apple ID, which was refunded or charged back. I am sure they have the capability to do so 100%. But It’s highly unlikely this even registers as a blip to them on any level.

In any case, its $550 towards my 14” MacBook Pro. Again not even a blip to Apple or AMEX.
Congratulations, you managed to scam AMEX and Apple. Want a pat in the back? Requesting a charge back because your product doesn't support something it never claimed to, wow. Let me call Audi because my car is only fuel based, it doesn't support electric charging. They should refund me!!!
 
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SegNerd

macrumors 6502
Feb 28, 2020
307
308
I would concede that I was a little surprised that Apple released headphones that somehow managed to make Bose look cheap, and yet they still don't support a high-end feature Apple released just a few months later. This may not have been Apple's brightest moment.

But Apple never promised the APM would support lossless, and you are still 100% in the wrong. I don't know about Apple, but there are some ecosystems (Playstation) where you are automatically banned if you make any chargeback (even a legitimate one).
 

bigshot

macrumors 6502
May 7, 2021
285
149
Music files full of sound you can't hear are like receiving a diamond ring in a giant cardboard box full of packing peanuts instead of in a small ring box. It costs more to ship, but you don't get any benefit from it. Apple is on the right track for actually improving sound quality with real time digital signal processing. That will improve sound much more than a bunch of redundant zeros and ones.
 

cardfan

macrumors 601
Mar 23, 2012
4,431
5,627
It sounds to me like you opened a dispute and AmEx issued a tentative credit.

Usually, the merchant has a chance to respond to the dispute, and your account may be re-billed.

I don't think the credit means you won. It just means you complained.

I once submitted a dispute (not involving Apple) that had far more merit than yours, and the credit card company (not AmEx) still wrongly ruled against me (so I ended up having to go to small claims court). Although AmEx is pretty awesome, I still wouldn't assume they will automatically side with you.

Yep. Amex will investigate, find this has no merit and put charge back on his card. Sounds like the op is pretty immature and doesn’t know how credit cards work.
 
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